Summary: | The presence of companies on social networks has become, in recent years, a must for attracting and retaining customers. Instagram is one of the most popular social networks, used for promotion and communication campaigns directly from the company and through "influencers". Influencers are those people who are considered role models/landmarks/people of interest by the public, promoting their values and ideas (including companies, products used, customs, etc.). In the online sphere, the more followers you have, the more credibility and importance of opium grows, which is valid for influencers and companies. In this article, we have conducted a marketing experiment to
highlight how much the trust offered to companies is based on the number of followers on Instagram.
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