Kecurangan dan Perlindungan Konsumen Asuransi

Establishing a national economy that can grow suatainably and stable, requires the financial service sectors conducting its business in a well organized, fair, transparent and accountable manner, and be able to protect the consumer’s and public’s interests. Transparency, fairness, reliability, co...

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Bibliographic Details
Main Author: Ketut Sendra
Format: Article
Language:English
Published: Universitas Indonesia 2017-06-01
Series:Jurnal Vokasi Indonesia
Subjects:
Online Access:http://jvi.ui.ac.id/index.php/jvi/article/view/79/pdf
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author Ketut Sendra
author_facet Ketut Sendra
author_sort Ketut Sendra
collection DOAJ
description Establishing a national economy that can grow suatainably and stable, requires the financial service sectors conducting its business in a well organized, fair, transparent and accountable manner, and be able to protect the consumer’s and public’s interests. Transparency, fairness, reliability, confidentiality, security of consumer’s data and/or information, fast, simple complaint handling and affordable dispute resolution cost become the principles of consumers protection in the financial services sector. The common motive to conduct an insurance fraud is economical reason, that is for obtaining a financial benefit/advantage. Broadly, a fraud in insurance can be classified into 3 (three) main dimensions: dimension of the subject i.e the fraudsters; dimension of time, ie. the time during the process of underwriting and the process of claim; dimension of behaviour that is opportunistic act (soft fraud) or planned fraud (hard fraud). The insurance consumer’s awareness concerning the financial services sector activities is needed, so that the insurance financial services sector can be conducted in a well organized, fair, transparent and accountable manner.
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spelling doaj.art-f2d82e7f7acc4290ad9cdfeb99ada0252022-12-21T23:55:16ZengUniversitas IndonesiaJurnal Vokasi Indonesia2355-58072477-34332017-06-015111310.7454/jvi.v5i1.79Kecurangan dan Perlindungan Konsumen AsuransiKetut SendraEstablishing a national economy that can grow suatainably and stable, requires the financial service sectors conducting its business in a well organized, fair, transparent and accountable manner, and be able to protect the consumer’s and public’s interests. Transparency, fairness, reliability, confidentiality, security of consumer’s data and/or information, fast, simple complaint handling and affordable dispute resolution cost become the principles of consumers protection in the financial services sector. The common motive to conduct an insurance fraud is economical reason, that is for obtaining a financial benefit/advantage. Broadly, a fraud in insurance can be classified into 3 (three) main dimensions: dimension of the subject i.e the fraudsters; dimension of time, ie. the time during the process of underwriting and the process of claim; dimension of behaviour that is opportunistic act (soft fraud) or planned fraud (hard fraud). The insurance consumer’s awareness concerning the financial services sector activities is needed, so that the insurance financial services sector can be conducted in a well organized, fair, transparent and accountable manner.http://jvi.ui.ac.id/index.php/jvi/article/view/79/pdfInsurance FraudInsurance Consumer’s Protection
spellingShingle Ketut Sendra
Kecurangan dan Perlindungan Konsumen Asuransi
Jurnal Vokasi Indonesia
Insurance Fraud
Insurance Consumer’s Protection
title Kecurangan dan Perlindungan Konsumen Asuransi
title_full Kecurangan dan Perlindungan Konsumen Asuransi
title_fullStr Kecurangan dan Perlindungan Konsumen Asuransi
title_full_unstemmed Kecurangan dan Perlindungan Konsumen Asuransi
title_short Kecurangan dan Perlindungan Konsumen Asuransi
title_sort kecurangan dan perlindungan konsumen asuransi
topic Insurance Fraud
Insurance Consumer’s Protection
url http://jvi.ui.ac.id/index.php/jvi/article/view/79/pdf
work_keys_str_mv AT ketutsendra kecurangandanperlindungankonsumenasuransi