Innovative Use of Quality Management Methods for Product Improvement
Organisations constantly look for new, innovative solutions and methods which could be used to improve their efficiency and increase the quality of their products. Identifying the causes for returns is an important issue for modern companies, as returns are the cause for the increase in production c...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Sciendo
2016-12-01
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| Series: | Management Systems in Production Engineering |
| Subjects: | |
| Online Access: | https://doi.org/10.2478/mspe-08-04-2016 |
| _version_ | 1811303167191678976 |
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| author | Midor Katarzyna Žarnovský Jozef |
| author_facet | Midor Katarzyna Žarnovský Jozef |
| author_sort | Midor Katarzyna |
| collection | DOAJ |
| description | Organisations constantly look for new, innovative solutions and methods which could be used to improve their efficiency and increase the quality of their products. Identifying the causes for returns is an important issue for modern companies, as returns are the cause for the increase in production costs and, most importantly, the loss of credibility in the eyes of the client. Therefore, for the company to be able to sustain or strengthen its position on the market, it has to follow the rules of quality management. Especially important is the rule of constant improvement. This rule is primarily connected with preventing errors and defects from occurring at all the stages of the production process. To achieve that, one must, among other things, use quality management tools. The article presents an analysis of causes for returns of a vibrating screen produced by a company which manufactures machinery and equipment for the extractive industry, using quality management tools such as the Ishikawa diagram and Pareto analysis. The analysis allowed for the identification of the causes of client returns which could not be previously identified, and proposing solutions for them. |
| first_indexed | 2024-04-13T07:41:59Z |
| format | Article |
| id | doaj.art-f308b25424654884937d005010d38eef |
| institution | Directory Open Access Journal |
| issn | 2450-5781 |
| language | English |
| last_indexed | 2024-04-13T07:41:59Z |
| publishDate | 2016-12-01 |
| publisher | Sciendo |
| record_format | Article |
| series | Management Systems in Production Engineering |
| spelling | doaj.art-f308b25424654884937d005010d38eef2022-12-22T02:55:51ZengSciendoManagement Systems in Production Engineering2450-57812016-12-0124426426710.2478/mspe-08-04-2016Innovative Use of Quality Management Methods for Product ImprovementMidor Katarzyna0Žarnovský Jozef1Silesian University of Technology, Faculty of Management and Organization Institute of Production Engineering ul. Roosevelta 26, 41-800 Zabrze, PolandPhD Slovak University of Agriculture in Nitra Department of Quality and Engineering Technologies Tr. A. Hlinku 2, 949 76 Nitra, SlovakiaOrganisations constantly look for new, innovative solutions and methods which could be used to improve their efficiency and increase the quality of their products. Identifying the causes for returns is an important issue for modern companies, as returns are the cause for the increase in production costs and, most importantly, the loss of credibility in the eyes of the client. Therefore, for the company to be able to sustain or strengthen its position on the market, it has to follow the rules of quality management. Especially important is the rule of constant improvement. This rule is primarily connected with preventing errors and defects from occurring at all the stages of the production process. To achieve that, one must, among other things, use quality management tools. The article presents an analysis of causes for returns of a vibrating screen produced by a company which manufactures machinery and equipment for the extractive industry, using quality management tools such as the Ishikawa diagram and Pareto analysis. The analysis allowed for the identification of the causes of client returns which could not be previously identified, and proposing solutions for them.https://doi.org/10.2478/mspe-08-04-2016innovationimprovementquality managementquality management toolsproduct |
| spellingShingle | Midor Katarzyna Žarnovský Jozef Innovative Use of Quality Management Methods for Product Improvement Management Systems in Production Engineering innovation improvement quality management quality management tools product |
| title | Innovative Use of Quality Management Methods for Product Improvement |
| title_full | Innovative Use of Quality Management Methods for Product Improvement |
| title_fullStr | Innovative Use of Quality Management Methods for Product Improvement |
| title_full_unstemmed | Innovative Use of Quality Management Methods for Product Improvement |
| title_short | Innovative Use of Quality Management Methods for Product Improvement |
| title_sort | innovative use of quality management methods for product improvement |
| topic | innovation improvement quality management quality management tools product |
| url | https://doi.org/10.2478/mspe-08-04-2016 |
| work_keys_str_mv | AT midorkatarzyna innovativeuseofqualitymanagementmethodsforproductimprovement AT zarnovskyjozef innovativeuseofqualitymanagementmethodsforproductimprovement |