IMPACT OF CONFLICT MANAGEMENT ON EMPLOYEES' PERFORMANCE IN A PUBLIC SECTOR ORGANISATION IN NIGERIA

This study investigated the impact of conflict management on employees’ performance in a public sector organisation, a case of Power Holding Company of Nigeria (PHCN). This study adopted the survey research design. A total of 100 respondents were selected for the study using stratified sampling tech...

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Main Authors: Olu, OJO, Dupe Adesubomi, ABOLADE
Format: Article
Language:English
Published: Universităţii "Constantin Brâncoveanu" 2014-03-01
Series:Strategii Manageriale
Subjects:
Online Access:http://www.strategiimanageriale.ro/papers/140105.pdf
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author Olu, OJO
Dupe Adesubomi, ABOLADE
author_facet Olu, OJO
Dupe Adesubomi, ABOLADE
author_sort Olu, OJO
collection DOAJ
description This study investigated the impact of conflict management on employees’ performance in a public sector organisation, a case of Power Holding Company of Nigeria (PHCN). This study adopted the survey research design. A total of 100 respondents were selected for the study using stratified sampling technique. Questionnaire was used to collect primary data. Data collected were analysed using descriptive statistics. Hypotheses were tested through regression analysis and correlation coefficient. The findings revealed that effective conflict management enhance employee’s performance in an organisation and that organisation’s conflict management system influences employee performance in the organisation. It was recommended that organisation should embark on training and retraining of its employees in area of conflict management so as to create a conductive working environment for the employees and that there should be efficient and effective communication between and among all categories of the employees the organisation. This will reduce conflicting situations in the organisation.
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spelling doaj.art-f326807d02ae477bafff31d637cc513d2022-12-21T21:17:53ZengUniversităţii "Constantin Brâncoveanu"Strategii Manageriale1844-668X1844-668X2014-03-01VII16470IMPACT OF CONFLICT MANAGEMENT ON EMPLOYEES' PERFORMANCE IN A PUBLIC SECTOR ORGANISATION IN NIGERIAOlu, OJO0Dupe Adesubomi, ABOLADE1Faculty of Management Sciences, Osun State University, Okuku, NigeriaFaculty of Management Sciences, Osun State University, Okuku, NigeriaThis study investigated the impact of conflict management on employees’ performance in a public sector organisation, a case of Power Holding Company of Nigeria (PHCN). This study adopted the survey research design. A total of 100 respondents were selected for the study using stratified sampling technique. Questionnaire was used to collect primary data. Data collected were analysed using descriptive statistics. Hypotheses were tested through regression analysis and correlation coefficient. The findings revealed that effective conflict management enhance employee’s performance in an organisation and that organisation’s conflict management system influences employee performance in the organisation. It was recommended that organisation should embark on training and retraining of its employees in area of conflict management so as to create a conductive working environment for the employees and that there should be efficient and effective communication between and among all categories of the employees the organisation. This will reduce conflicting situations in the organisation.http://www.strategiimanageriale.ro/papers/140105.pdfconflict managementemployee performanceindustrial relationspublic sector organisation
spellingShingle Olu, OJO
Dupe Adesubomi, ABOLADE
IMPACT OF CONFLICT MANAGEMENT ON EMPLOYEES' PERFORMANCE IN A PUBLIC SECTOR ORGANISATION IN NIGERIA
Strategii Manageriale
conflict management
employee performance
industrial relations
public sector organisation
title IMPACT OF CONFLICT MANAGEMENT ON EMPLOYEES' PERFORMANCE IN A PUBLIC SECTOR ORGANISATION IN NIGERIA
title_full IMPACT OF CONFLICT MANAGEMENT ON EMPLOYEES' PERFORMANCE IN A PUBLIC SECTOR ORGANISATION IN NIGERIA
title_fullStr IMPACT OF CONFLICT MANAGEMENT ON EMPLOYEES' PERFORMANCE IN A PUBLIC SECTOR ORGANISATION IN NIGERIA
title_full_unstemmed IMPACT OF CONFLICT MANAGEMENT ON EMPLOYEES' PERFORMANCE IN A PUBLIC SECTOR ORGANISATION IN NIGERIA
title_short IMPACT OF CONFLICT MANAGEMENT ON EMPLOYEES' PERFORMANCE IN A PUBLIC SECTOR ORGANISATION IN NIGERIA
title_sort impact of conflict management on employees performance in a public sector organisation in nigeria
topic conflict management
employee performance
industrial relations
public sector organisation
url http://www.strategiimanageriale.ro/papers/140105.pdf
work_keys_str_mv AT oluojo impactofconflictmanagementonemployeesperformanceinapublicsectororganisationinnigeria
AT dupeadesubomiabolade impactofconflictmanagementonemployeesperformanceinapublicsectororganisationinnigeria