Does SEO Matter for Startups? Identifying Insights from UGC Twitter Communities

In the present study, we analyzed User Generated Content (UGC) to measure the importance of Search Engine Optimization (SEO) for startups. For this purpose, we used several clustering algorithms to identify user communities on Twitter. The dataset contained a total of 67,126 tweets. A three-step UGC...

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Main Authors: José Ramón Saura, Ana Reyes-Menendez, Chris Van Nostrand
Format: Article
Language:English
Published: MDPI AG 2020-10-01
Series:Informatics
Subjects:
Online Access:https://www.mdpi.com/2227-9709/7/4/47
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author José Ramón Saura
Ana Reyes-Menendez
Chris Van Nostrand
author_facet José Ramón Saura
Ana Reyes-Menendez
Chris Van Nostrand
author_sort José Ramón Saura
collection DOAJ
description In the present study, we analyzed User Generated Content (UGC) to measure the importance of Search Engine Optimization (SEO) for startups. For this purpose, we used several clustering algorithms to identify user communities on Twitter. The dataset contained a total of 67,126 tweets. A three-step UGC analysis process was applied to the data. First, a Latent Dirichlet allocation (LDA) was developed to divide the UGC-sample into topics. Next, a sentiment analysis (SA) with machine-learning was applied to divide the sample of topics into negative, positive, and neutral feelings. Finally, a textual analysis (TA) process with data mining techniques was used to extract indicators related to the SEO technique optimization in startups. The results helped us identify UGC communities in Twitter about SEO for startups and the main optimization indicators according to the feelings expressed in tweets. Our results also demonstrated that Black Hack SEO is not the most relevant strategy of positioning of digital marketing for startups and that, although this strategy is used by the startups, it is predominantly negatively perceived by SEO UGC communities.
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spelling doaj.art-f349ff79a5424d25ae3abc945ab352132023-11-20T18:20:36ZengMDPI AGInformatics2227-97092020-10-01744710.3390/informatics7040047Does SEO Matter for Startups? Identifying Insights from UGC Twitter CommunitiesJosé Ramón Saura0Ana Reyes-Menendez1Chris Van Nostrand2Department of Business and Economics, Rey Juan Carlos University, Paseo Artilleros s/n, 28027 Madrid, SpainDepartment of Business and Economics, Rey Juan Carlos University, Paseo Artilleros s/n, 28027 Madrid, SpainUC Berkeley Extension, University of California, Berkeley, CA 94720, USAIn the present study, we analyzed User Generated Content (UGC) to measure the importance of Search Engine Optimization (SEO) for startups. For this purpose, we used several clustering algorithms to identify user communities on Twitter. The dataset contained a total of 67,126 tweets. A three-step UGC analysis process was applied to the data. First, a Latent Dirichlet allocation (LDA) was developed to divide the UGC-sample into topics. Next, a sentiment analysis (SA) with machine-learning was applied to divide the sample of topics into negative, positive, and neutral feelings. Finally, a textual analysis (TA) process with data mining techniques was used to extract indicators related to the SEO technique optimization in startups. The results helped us identify UGC communities in Twitter about SEO for startups and the main optimization indicators according to the feelings expressed in tweets. Our results also demonstrated that Black Hack SEO is not the most relevant strategy of positioning of digital marketing for startups and that, although this strategy is used by the startups, it is predominantly negatively perceived by SEO UGC communities.https://www.mdpi.com/2227-9709/7/4/47SEOstartupsUser Generated Contentsocial communities
spellingShingle José Ramón Saura
Ana Reyes-Menendez
Chris Van Nostrand
Does SEO Matter for Startups? Identifying Insights from UGC Twitter Communities
Informatics
SEO
startups
User Generated Content
social communities
title Does SEO Matter for Startups? Identifying Insights from UGC Twitter Communities
title_full Does SEO Matter for Startups? Identifying Insights from UGC Twitter Communities
title_fullStr Does SEO Matter for Startups? Identifying Insights from UGC Twitter Communities
title_full_unstemmed Does SEO Matter for Startups? Identifying Insights from UGC Twitter Communities
title_short Does SEO Matter for Startups? Identifying Insights from UGC Twitter Communities
title_sort does seo matter for startups identifying insights from ugc twitter communities
topic SEO
startups
User Generated Content
social communities
url https://www.mdpi.com/2227-9709/7/4/47
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