Development and early experience from an intervention to facilitate teamwork between general practices and allied health providers: the Team-link study

<p>Abstract</p> <p>Background</p> <p>This paper describes the development and implementation of an intervention to facilitate teamwork between general practice and outside allied and community health services and providers.</p> <p>Methods</p> <p>...

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Main Authors: Zwar Nick, Wan Qing, Daniel Christopher, Chan Bibiana C, Harris Mark F, Davies Gawaine
Format: Article
Language:English
Published: BMC 2010-04-01
Series:BMC Health Services Research
Online Access:http://www.biomedcentral.com/1472-6963/10/104
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author Zwar Nick
Wan Qing
Daniel Christopher
Chan Bibiana C
Harris Mark F
Davies Gawaine
author_facet Zwar Nick
Wan Qing
Daniel Christopher
Chan Bibiana C
Harris Mark F
Davies Gawaine
author_sort Zwar Nick
collection DOAJ
description <p>Abstract</p> <p>Background</p> <p>This paper describes the development and implementation of an intervention to facilitate teamwork between general practice and outside allied and community health services and providers.</p> <p>Methods</p> <p>A review of organizational theory and a qualitative study of 9 practices was used to design an intervention which was applied in four Divisions of General Practice and 26 urban practices. Clinical record review and qualitative interviews with participants were used to determine the key lessons from its implementation.</p> <p>Results</p> <p>Facilitating teamwork across organizational boundaries was very challenging. The quality of the relationship between professionals was of key importance. This was enabled by joint education and direct communication between providers. Practice nurses were key links between general practices and allied and community health services.</p> <p>Conclusions</p> <p>Current arrangements for Team Care planning provide increased opportunities for access to allied health. However the current paper based system is insufficient to build relationships or effectively share roles as part of a patient care team. Facilitation is feasible but constrained by barriers to communication and trust.</p>
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spelling doaj.art-f367b2cfb6164c30824efc84535c74362022-12-21T20:28:54ZengBMCBMC Health Services Research1472-69632010-04-0110110410.1186/1472-6963-10-104Development and early experience from an intervention to facilitate teamwork between general practices and allied health providers: the Team-link studyZwar NickWan QingDaniel ChristopherChan Bibiana CHarris Mark FDavies Gawaine<p>Abstract</p> <p>Background</p> <p>This paper describes the development and implementation of an intervention to facilitate teamwork between general practice and outside allied and community health services and providers.</p> <p>Methods</p> <p>A review of organizational theory and a qualitative study of 9 practices was used to design an intervention which was applied in four Divisions of General Practice and 26 urban practices. Clinical record review and qualitative interviews with participants were used to determine the key lessons from its implementation.</p> <p>Results</p> <p>Facilitating teamwork across organizational boundaries was very challenging. The quality of the relationship between professionals was of key importance. This was enabled by joint education and direct communication between providers. Practice nurses were key links between general practices and allied and community health services.</p> <p>Conclusions</p> <p>Current arrangements for Team Care planning provide increased opportunities for access to allied health. However the current paper based system is insufficient to build relationships or effectively share roles as part of a patient care team. Facilitation is feasible but constrained by barriers to communication and trust.</p>http://www.biomedcentral.com/1472-6963/10/104
spellingShingle Zwar Nick
Wan Qing
Daniel Christopher
Chan Bibiana C
Harris Mark F
Davies Gawaine
Development and early experience from an intervention to facilitate teamwork between general practices and allied health providers: the Team-link study
BMC Health Services Research
title Development and early experience from an intervention to facilitate teamwork between general practices and allied health providers: the Team-link study
title_full Development and early experience from an intervention to facilitate teamwork between general practices and allied health providers: the Team-link study
title_fullStr Development and early experience from an intervention to facilitate teamwork between general practices and allied health providers: the Team-link study
title_full_unstemmed Development and early experience from an intervention to facilitate teamwork between general practices and allied health providers: the Team-link study
title_short Development and early experience from an intervention to facilitate teamwork between general practices and allied health providers: the Team-link study
title_sort development and early experience from an intervention to facilitate teamwork between general practices and allied health providers the team link study
url http://www.biomedcentral.com/1472-6963/10/104
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