Emoji Use as a Catalyst for Relationship Building and Sustaining Attention in Online Classes: An Empirical Study

Motivating students and sustaining their attention are essential for online classes in higher education. In particular, effective and efficient online communication between students and professors serves as a core driver for increased learning motivation and sustained attention. The purpose of this...

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Main Authors: Minseong Kim, Tami L. Knotts, Nancy D. Albers, Karen E. James
Format: Article
Language:English
Published: MDPI AG 2022-11-01
Series:Education Sciences
Subjects:
Online Access:https://www.mdpi.com/2227-7102/12/12/874
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author Minseong Kim
Tami L. Knotts
Nancy D. Albers
Karen E. James
author_facet Minseong Kim
Tami L. Knotts
Nancy D. Albers
Karen E. James
author_sort Minseong Kim
collection DOAJ
description Motivating students and sustaining their attention are essential for online classes in higher education. In particular, effective and efficient online communication between students and professors serves as a core driver for increased learning motivation and sustained attention. The purpose of this study was to examine the use of emojis and professor-student email communication as methods of motivating students and sustaining their attention. Specifically, this study hypothesized that a professor’s use of emojis in a welcome letter could result in the enhancement of psychological relationships with student recipients, such as students’ perceived authenticity and intimacy with the professor, leading to increased intrinsic learning motivation and sustained attention in the professor’s online class. The sample for the study was comprised of 297 undergraduate students from public universities in the United States. Data was collected via a scenario-based survey approach. The empirical findings indicated that emojis in a professor’s welcome letter could lead students to perceive the professor as authentic and friendly, making students more intrinsically motivated and more inclined to pay attention in the professor’s online class. Theoretical implications for the education field and pedagogical implications for developing online classes in higher education were proposed.
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spelling doaj.art-f367f4c2f3f0486fb52bae55122045fb2023-11-24T14:27:35ZengMDPI AGEducation Sciences2227-71022022-11-01121287410.3390/educsci12120874Emoji Use as a Catalyst for Relationship Building and Sustaining Attention in Online Classes: An Empirical StudyMinseong Kim0Tami L. Knotts1Nancy D. Albers2Karen E. James3Department of Management & Marketing, College of Business, Louisiana State University in Shreveport, Shreveport, LA 71115, USADepartment of Management & Marketing, College of Business, Louisiana State University in Shreveport, Shreveport, LA 71115, USASchool of Business Administration, University of South Carolina Aiken, Aiken, SC 29801, USADepartment of Management & Marketing, College of Business, Louisiana State University in Shreveport, Shreveport, LA 71115, USAMotivating students and sustaining their attention are essential for online classes in higher education. In particular, effective and efficient online communication between students and professors serves as a core driver for increased learning motivation and sustained attention. The purpose of this study was to examine the use of emojis and professor-student email communication as methods of motivating students and sustaining their attention. Specifically, this study hypothesized that a professor’s use of emojis in a welcome letter could result in the enhancement of psychological relationships with student recipients, such as students’ perceived authenticity and intimacy with the professor, leading to increased intrinsic learning motivation and sustained attention in the professor’s online class. The sample for the study was comprised of 297 undergraduate students from public universities in the United States. Data was collected via a scenario-based survey approach. The empirical findings indicated that emojis in a professor’s welcome letter could lead students to perceive the professor as authentic and friendly, making students more intrinsically motivated and more inclined to pay attention in the professor’s online class. Theoretical implications for the education field and pedagogical implications for developing online classes in higher education were proposed.https://www.mdpi.com/2227-7102/12/12/874emojiauthenticityintimacylearning motivationsustained attentionhigher education
spellingShingle Minseong Kim
Tami L. Knotts
Nancy D. Albers
Karen E. James
Emoji Use as a Catalyst for Relationship Building and Sustaining Attention in Online Classes: An Empirical Study
Education Sciences
emoji
authenticity
intimacy
learning motivation
sustained attention
higher education
title Emoji Use as a Catalyst for Relationship Building and Sustaining Attention in Online Classes: An Empirical Study
title_full Emoji Use as a Catalyst for Relationship Building and Sustaining Attention in Online Classes: An Empirical Study
title_fullStr Emoji Use as a Catalyst for Relationship Building and Sustaining Attention in Online Classes: An Empirical Study
title_full_unstemmed Emoji Use as a Catalyst for Relationship Building and Sustaining Attention in Online Classes: An Empirical Study
title_short Emoji Use as a Catalyst for Relationship Building and Sustaining Attention in Online Classes: An Empirical Study
title_sort emoji use as a catalyst for relationship building and sustaining attention in online classes an empirical study
topic emoji
authenticity
intimacy
learning motivation
sustained attention
higher education
url https://www.mdpi.com/2227-7102/12/12/874
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