RESEARCH INTO THE CONSUMER ADOPTION OF NEW SERVICES TECHNOLOGIES: A CRITICAL REVIEW

Consumer research into new technologies in the retail services area has evolved from unsophisticated industry studies. Focusing on point-of-sale scanning systems, various research studies are reviewed following an indication of the more general conceptual bases which could be relevant internationall...

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Bibliographic Details
Main Author: Robin N. Shaw
Format: Article
Language:English
Published: Pluto Journals 1986-05-01
Series:Prometheus
Online Access:https://www.scienceopen.com/hosted-document?doi=10.1080/08109028608629586