Evaluating the effects of Virtual Reality training on the accuracy rate of a Supply Chain Fulfilment team.

Learning technology advancements have shown how employees can benefit from new and varied learning experiences in comparison to traditional on-the-job training. This is true for manual tasks which if done incorrectly could result in high error costs to companies. This research applied the use of an...

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Main Author: Robyn Murphy
Format: Article
Language:English
Published: Technological University Dublin 2022-01-01
Series:Irish Journal of Academic Practice
Subjects:
Online Access:https://arrow.tudublin.ie/ijap/vol10/iss2/4
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author Robyn Murphy
author_facet Robyn Murphy
author_sort Robyn Murphy
collection DOAJ
description Learning technology advancements have shown how employees can benefit from new and varied learning experiences in comparison to traditional on-the-job training. This is true for manual tasks which if done incorrectly could result in high error costs to companies. This research applied the use of an immersive virtual reality learning experience to evaluate the impact on a supply chain fulfilment teams accuracy rate. The overall team accuracy rate did improve as a result, producing a reduction in error rate and costs of resent/refunded orders. The participants reported that they enjoyed training with new technology and that it impacted their daily practice. This research also discusses the benefits of using emerging technology for training over traditional trainer-led learning and how organisations could benefit from investing in new learning technology to create engaging and scaffolded content for their employees.
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spelling doaj.art-f371bb1104c6432996798c57ee8f65322024-01-24T16:42:43ZengTechnological University DublinIrish Journal of Academic Practice2009-73872022-01-0110210.21427/rc16-fs18Evaluating the effects of Virtual Reality training on the accuracy rate of a Supply Chain Fulfilment team.Robyn Murphy0TU DublinLearning technology advancements have shown how employees can benefit from new and varied learning experiences in comparison to traditional on-the-job training. This is true for manual tasks which if done incorrectly could result in high error costs to companies. This research applied the use of an immersive virtual reality learning experience to evaluate the impact on a supply chain fulfilment teams accuracy rate. The overall team accuracy rate did improve as a result, producing a reduction in error rate and costs of resent/refunded orders. The participants reported that they enjoyed training with new technology and that it impacted their daily practice. This research also discusses the benefits of using emerging technology for training over traditional trainer-led learning and how organisations could benefit from investing in new learning technology to create engaging and scaffolded content for their employees.https://arrow.tudublin.ie/ijap/vol10/iss2/4virtual realityscenario-based learninglearning transferon-the-job workplace training.
spellingShingle Robyn Murphy
Evaluating the effects of Virtual Reality training on the accuracy rate of a Supply Chain Fulfilment team.
Irish Journal of Academic Practice
virtual reality
scenario-based learning
learning transfer
on-the-job workplace training.
title Evaluating the effects of Virtual Reality training on the accuracy rate of a Supply Chain Fulfilment team.
title_full Evaluating the effects of Virtual Reality training on the accuracy rate of a Supply Chain Fulfilment team.
title_fullStr Evaluating the effects of Virtual Reality training on the accuracy rate of a Supply Chain Fulfilment team.
title_full_unstemmed Evaluating the effects of Virtual Reality training on the accuracy rate of a Supply Chain Fulfilment team.
title_short Evaluating the effects of Virtual Reality training on the accuracy rate of a Supply Chain Fulfilment team.
title_sort evaluating the effects of virtual reality training on the accuracy rate of a supply chain fulfilment team
topic virtual reality
scenario-based learning
learning transfer
on-the-job workplace training.
url https://arrow.tudublin.ie/ijap/vol10/iss2/4
work_keys_str_mv AT robynmurphy evaluatingtheeffectsofvirtualrealitytrainingontheaccuracyrateofasupplychainfulfilmentteam