The Relationship Between Parents' Perceptions of Family-Centered Care and Their Health Care Satisfaction

Aim: This study was conducted to determine the relationship between the perceptions of parents whose children are hospitalized about family-centered care provided in the hospital and their health care satisfaction and the factors affecting them. Methods: This descriptive study was conducted with pa...

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Main Authors: Ismail Cetintas, Melahat Akgun Kostak, Remziye Semerci, Esra Nur Kocaaslan
Format: Article
Language:English
Published: Eurasian Society of Family Medicine 2021-09-01
Series:Eurasian Journal of Family Medicine
Subjects:
Online Access:http://ejfm.trakya.edu.tr/userfiles/2021/September/3-cetintas.pdf
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author Ismail Cetintas
Melahat Akgun Kostak
Remziye Semerci
Esra Nur Kocaaslan
author_facet Ismail Cetintas
Melahat Akgun Kostak
Remziye Semerci
Esra Nur Kocaaslan
author_sort Ismail Cetintas
collection DOAJ
description Aim: This study was conducted to determine the relationship between the perceptions of parents whose children are hospitalized about family-centered care provided in the hospital and their health care satisfaction and the factors affecting them. Methods: This descriptive study was conducted with parents (n=169) of children who were hospitalized in a university hospital in Turkey between May and July 2019. Data were collected with "Child and Family Information Form", "Family-Centered Care Scale" and "PedsQL Health Care Satisfaction Scale". Data were analyzed with descriptive statistics, Mann Whitney U, and Spearman correlation tests. Results: The mean age of the children was 6.86±5.63, 51.5% were male, 56.2% were hospitalized before and 88.2% of parents received information about the care and treatment of their children. There was a positive correlation between the parents’ Family-Centered Care Scale and PedsQL Health Care Satisfaction Scale scores and between the age of the children and age of the mother and the PedsQL Health Care Satisfaction Scale scores, the number of children and Family-Centered Care Scale scores of parents. A statistically significant difference was found between the child's previous hospitalization and median scores of the Family- Centered Care Scale, and between whether parents receive information about the care and treatment of their children and the median scores of the PedsQL Health Care Satisfaction Scale. Conclusion: In this study, as the family-centered care that parents expect was met, their health care satisfaction increased. As the age of children and mothers increased, parents' health care satisfaction increased. Health care satisfaction of parents who received information about treatment and care was found higher.
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spelling doaj.art-f3736fa3469649298cc38d134e5146fb2023-02-15T16:22:04ZengEurasian Society of Family MedicineEurasian Journal of Family Medicine2147-31612147-34042021-09-0110312513410.33880/ejfm.2021100303The Relationship Between Parents' Perceptions of Family-Centered Care and Their Health Care SatisfactionIsmail Cetintas0https://orcid.org/0000-0002-9449-8801Melahat Akgun Kostak1https://orcid.org/0000-0003-0507-9638Remziye Semerci2https://orcid.org/0000-0003-1999-9179Esra Nur Kocaaslan3https://orcid.org/0000-0002-7890-7302Department of Nursing, Child Health and Diseases Nursing, Trakya University, Faculty of Health Sciences, Edirne, Turkey.Department of Nursing, Child Health and Diseases Nursing, Trakya University, Faculty of Health Sciences, Edirne, Turkey.Department of Nursing, Child Health and Diseases Nursing, Trakya University, Faculty of Health Sciences, Edirne, Turkey.Department of Nursing, Child Health and Diseases Nursing, Trakya University, Faculty of Health Sciences, Edirne, Turkey.Aim: This study was conducted to determine the relationship between the perceptions of parents whose children are hospitalized about family-centered care provided in the hospital and their health care satisfaction and the factors affecting them. Methods: This descriptive study was conducted with parents (n=169) of children who were hospitalized in a university hospital in Turkey between May and July 2019. Data were collected with "Child and Family Information Form", "Family-Centered Care Scale" and "PedsQL Health Care Satisfaction Scale". Data were analyzed with descriptive statistics, Mann Whitney U, and Spearman correlation tests. Results: The mean age of the children was 6.86±5.63, 51.5% were male, 56.2% were hospitalized before and 88.2% of parents received information about the care and treatment of their children. There was a positive correlation between the parents’ Family-Centered Care Scale and PedsQL Health Care Satisfaction Scale scores and between the age of the children and age of the mother and the PedsQL Health Care Satisfaction Scale scores, the number of children and Family-Centered Care Scale scores of parents. A statistically significant difference was found between the child's previous hospitalization and median scores of the Family- Centered Care Scale, and between whether parents receive information about the care and treatment of their children and the median scores of the PedsQL Health Care Satisfaction Scale. Conclusion: In this study, as the family-centered care that parents expect was met, their health care satisfaction increased. As the age of children and mothers increased, parents' health care satisfaction increased. Health care satisfaction of parents who received information about treatment and care was found higher.http://ejfm.trakya.edu.tr/userfiles/2021/September/3-cetintas.pdffamily-centered carepatient satisfactionchildparents
spellingShingle Ismail Cetintas
Melahat Akgun Kostak
Remziye Semerci
Esra Nur Kocaaslan
The Relationship Between Parents' Perceptions of Family-Centered Care and Their Health Care Satisfaction
Eurasian Journal of Family Medicine
family-centered care
patient satisfaction
child
parents
title The Relationship Between Parents' Perceptions of Family-Centered Care and Their Health Care Satisfaction
title_full The Relationship Between Parents' Perceptions of Family-Centered Care and Their Health Care Satisfaction
title_fullStr The Relationship Between Parents' Perceptions of Family-Centered Care and Their Health Care Satisfaction
title_full_unstemmed The Relationship Between Parents' Perceptions of Family-Centered Care and Their Health Care Satisfaction
title_short The Relationship Between Parents' Perceptions of Family-Centered Care and Their Health Care Satisfaction
title_sort relationship between parents perceptions of family centered care and their health care satisfaction
topic family-centered care
patient satisfaction
child
parents
url http://ejfm.trakya.edu.tr/userfiles/2021/September/3-cetintas.pdf
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