Design Considerations in Development of a Mobile Health Intervention Program: The TEXT ME and TEXTMEDS Experience

BackgroundMobile health (mHealth) has huge potential to deliver preventative health services. However, there is paucity of literature on theoretical constructs, technical, practical, and regulatory considerations that enable delivery of such services. ObjectivesThe objective of this stud...

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Main Authors: Thakkar, Jay, Barry, Tony, Thiagalingam, Aravinda, Redfern, Julie, McEwan, Alistair L, Rodgers, Anthony, Chow, Clara K
Format: Article
Language:English
Published: JMIR Publications 2016-11-01
Series:JMIR mHealth and uHealth
Online Access:http://mhealth.jmir.org/2016/4/e127/
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author Thakkar, Jay
Barry, Tony
Thiagalingam, Aravinda
Redfern, Julie
McEwan, Alistair L
Rodgers, Anthony
Chow, Clara K
author_facet Thakkar, Jay
Barry, Tony
Thiagalingam, Aravinda
Redfern, Julie
McEwan, Alistair L
Rodgers, Anthony
Chow, Clara K
author_sort Thakkar, Jay
collection DOAJ
description BackgroundMobile health (mHealth) has huge potential to deliver preventative health services. However, there is paucity of literature on theoretical constructs, technical, practical, and regulatory considerations that enable delivery of such services. ObjectivesThe objective of this study was to outline the key considerations in the development of a text message-based mHealth program; thus providing broad recommendations and guidance to future researchers designing similar programs. MethodsWe describe the key considerations in designing the intervention with respect to functionality, technical infrastructure, data management, software components, regulatory requirements, and operationalization. We also illustrate some of the potential issues and decision points utilizing our experience of developing text message (short message service, SMS) management systems to support 2 large randomized controlled trials: TEXT messages to improve MEDication adherence & Secondary prevention (TEXTMEDS) and Tobacco, EXercise and dieT MEssages (TEXT ME). ResultsThe steps identified in the development process were: (1) background research and development of the text message bank based on scientific evidence and disease-specific guidelines, (2) pilot testing with target audience and incorporating feedback, (3) software-hardware customization to enable delivery of complex personalized programs using prespecified algorithms, and (4) legal and regulatory considerations. Additional considerations in developing text message management systems include: balancing the use of customized versus preexisting software systems, the level of automation versus need for human inputs, monitoring, ensuring data security, interface flexibility, and the ability for upscaling. ConclusionsA merging of expertise in clinical and behavioral sciences, health and research data management systems, software engineering, and mobile phone regulatory requirements is essential to develop a platform to deliver and manage support programs to hundreds of participants simultaneously as in TEXT ME and TEXTMEDS trials. This research provides broad principles that may assist other researchers in developing mHealth programs.
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spelling doaj.art-f39248f6a2894aa4a3cea91339d3f6af2022-12-21T23:51:05ZengJMIR PublicationsJMIR mHealth and uHealth2291-52222016-11-0144e12710.2196/mhealth.5996Design Considerations in Development of a Mobile Health Intervention Program: The TEXT ME and TEXTMEDS ExperienceThakkar, JayBarry, TonyThiagalingam, AravindaRedfern, JulieMcEwan, Alistair LRodgers, AnthonyChow, Clara KBackgroundMobile health (mHealth) has huge potential to deliver preventative health services. However, there is paucity of literature on theoretical constructs, technical, practical, and regulatory considerations that enable delivery of such services. ObjectivesThe objective of this study was to outline the key considerations in the development of a text message-based mHealth program; thus providing broad recommendations and guidance to future researchers designing similar programs. MethodsWe describe the key considerations in designing the intervention with respect to functionality, technical infrastructure, data management, software components, regulatory requirements, and operationalization. We also illustrate some of the potential issues and decision points utilizing our experience of developing text message (short message service, SMS) management systems to support 2 large randomized controlled trials: TEXT messages to improve MEDication adherence & Secondary prevention (TEXTMEDS) and Tobacco, EXercise and dieT MEssages (TEXT ME). ResultsThe steps identified in the development process were: (1) background research and development of the text message bank based on scientific evidence and disease-specific guidelines, (2) pilot testing with target audience and incorporating feedback, (3) software-hardware customization to enable delivery of complex personalized programs using prespecified algorithms, and (4) legal and regulatory considerations. Additional considerations in developing text message management systems include: balancing the use of customized versus preexisting software systems, the level of automation versus need for human inputs, monitoring, ensuring data security, interface flexibility, and the ability for upscaling. ConclusionsA merging of expertise in clinical and behavioral sciences, health and research data management systems, software engineering, and mobile phone regulatory requirements is essential to develop a platform to deliver and manage support programs to hundreds of participants simultaneously as in TEXT ME and TEXTMEDS trials. This research provides broad principles that may assist other researchers in developing mHealth programs.http://mhealth.jmir.org/2016/4/e127/
spellingShingle Thakkar, Jay
Barry, Tony
Thiagalingam, Aravinda
Redfern, Julie
McEwan, Alistair L
Rodgers, Anthony
Chow, Clara K
Design Considerations in Development of a Mobile Health Intervention Program: The TEXT ME and TEXTMEDS Experience
JMIR mHealth and uHealth
title Design Considerations in Development of a Mobile Health Intervention Program: The TEXT ME and TEXTMEDS Experience
title_full Design Considerations in Development of a Mobile Health Intervention Program: The TEXT ME and TEXTMEDS Experience
title_fullStr Design Considerations in Development of a Mobile Health Intervention Program: The TEXT ME and TEXTMEDS Experience
title_full_unstemmed Design Considerations in Development of a Mobile Health Intervention Program: The TEXT ME and TEXTMEDS Experience
title_short Design Considerations in Development of a Mobile Health Intervention Program: The TEXT ME and TEXTMEDS Experience
title_sort design considerations in development of a mobile health intervention program the text me and textmeds experience
url http://mhealth.jmir.org/2016/4/e127/
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