Comunicare gli spazi della salute: il set “Isola dei pittogrammi” per il wayfinding ospedaliero

The study explores how hospital wayfinding can employ communication design to improve the outpatient experience by using a pictograms based signals system. Communication de- sign might support and empower wayfinding processes in hospitals, where high levels of stress, anxiety and uncertainty can com...

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Main Author: Fiammetta Pilozzi
Format: Article
Language:English
Published: University of Salerno 2018-12-01
Series:Culture e Studi del Sociale
Subjects:
Online Access:http://www.unisa.it/uploads/14659/6_pilozzi.pdf
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author Fiammetta Pilozzi
author_facet Fiammetta Pilozzi
author_sort Fiammetta Pilozzi
collection DOAJ
description The study explores how hospital wayfinding can employ communication design to improve the outpatient experience by using a pictograms based signals system. Communication de- sign might support and empower wayfinding processes in hospitals, where high levels of stress, anxiety and uncertainty can compromise the ability to understand and navigate the environment. The study produced a new set of pictograms for health communication named “Island of pictograms” implemented in the Fatebenefratelli - Isola Tiberina Hospital in Rome. The new set is based on the “HablamosJuntos” set and it represents the first open source set of pictograms for health communication whose comprehensibility has been tested in the Italian cultural (and multicultural) context.
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spelling doaj.art-f3e08a4c73ca461abfda186c55e13ca92022-12-21T19:50:24ZengUniversity of SalernoCulture e Studi del Sociale2531-39752531-39752018-12-0132193211Comunicare gli spazi della salute: il set “Isola dei pittogrammi” per il wayfinding ospedalieroFiammetta PilozziThe study explores how hospital wayfinding can employ communication design to improve the outpatient experience by using a pictograms based signals system. Communication de- sign might support and empower wayfinding processes in hospitals, where high levels of stress, anxiety and uncertainty can compromise the ability to understand and navigate the environment. The study produced a new set of pictograms for health communication named “Island of pictograms” implemented in the Fatebenefratelli - Isola Tiberina Hospital in Rome. The new set is based on the “HablamosJuntos” set and it represents the first open source set of pictograms for health communication whose comprehensibility has been tested in the Italian cultural (and multicultural) context.http://www.unisa.it/uploads/14659/6_pilozzi.pdfHealthcare wayfinding designVisual communicationPictogram
spellingShingle Fiammetta Pilozzi
Comunicare gli spazi della salute: il set “Isola dei pittogrammi” per il wayfinding ospedaliero
Culture e Studi del Sociale
Healthcare wayfinding design
Visual communication
Pictogram
title Comunicare gli spazi della salute: il set “Isola dei pittogrammi” per il wayfinding ospedaliero
title_full Comunicare gli spazi della salute: il set “Isola dei pittogrammi” per il wayfinding ospedaliero
title_fullStr Comunicare gli spazi della salute: il set “Isola dei pittogrammi” per il wayfinding ospedaliero
title_full_unstemmed Comunicare gli spazi della salute: il set “Isola dei pittogrammi” per il wayfinding ospedaliero
title_short Comunicare gli spazi della salute: il set “Isola dei pittogrammi” per il wayfinding ospedaliero
title_sort comunicare gli spazi della salute il set isola dei pittogrammi per il wayfinding ospedaliero
topic Healthcare wayfinding design
Visual communication
Pictogram
url http://www.unisa.it/uploads/14659/6_pilozzi.pdf
work_keys_str_mv AT fiammettapilozzi comunicareglispazidellasaluteilsetisoladeipittogrammiperilwayfindingospedaliero