Case Study of Healthcare Organization Improvement with Lean Concept
The goal of each company today is to improve business and increase profit through the reorganization and simplification of its processes, decrease of costs and resources utilization etc. Improving the business is usually implemented through different techniques and methodologies that have been devel...
| Main Authors: | , , , , , , |
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| Format: | Article |
| Language: | English |
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Faculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in Osijek
2019-01-01
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| Series: | Tehnički Vjesnik |
| Subjects: | |
| Online Access: | https://hrcak.srce.hr/file/322652 |
| _version_ | 1797207448709234688 |
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| author | Majed Alkher Milan Radošević Ivan Beker Velibor Čabarkapa Danijela Toljaga-Nikolić Marko Carić Slobodan Morača |
| author_facet | Majed Alkher Milan Radošević Ivan Beker Velibor Čabarkapa Danijela Toljaga-Nikolić Marko Carić Slobodan Morača |
| author_sort | Majed Alkher |
| collection | DOAJ |
| description | The goal of each company today is to improve business and increase profit through the reorganization and simplification of its processes, decrease of costs and resources utilization etc. Improving the business is usually implemented through different techniques and methodologies that have been developed. One of the ways to improve service processes, and health system processes also, is the implementation of the lean concept. This study shows benefits from using Lean tools value stream mapping (VSM) and simulations to simplify the laboratory work process. Using the VSM and simulation in department of clinical biochemistry authors showed significant improvement of the clinical processes such as eliminating non-value added times (NVAT) by minimum 30 working days/year, increasing number of laboratories analyses by approximately 80.000 analyses/year, eliminating unnecessary movement of 39,000 - 52,000 meters/year for samples and 78,000 - 104,000 meters/year for stuff and decreasing patient waiting times from average 70 to 20 min/patient. |
| first_indexed | 2024-04-24T09:23:05Z |
| format | Article |
| id | doaj.art-f3fd5b139a0d4bdc89a7a51100129b40 |
| institution | Directory Open Access Journal |
| issn | 1330-3651 1848-6339 |
| language | English |
| last_indexed | 2024-04-24T09:23:05Z |
| publishDate | 2019-01-01 |
| publisher | Faculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in Osijek |
| record_format | Article |
| series | Tehnički Vjesnik |
| spelling | doaj.art-f3fd5b139a0d4bdc89a7a51100129b402024-04-15T15:35:47ZengFaculty of Mechanical Engineering in Slavonski Brod, Faculty of Electrical Engineering in Osijek, Faculty of Civil Engineering in OsijekTehnički Vjesnik1330-36511848-63392019-01-0126384585110.17559/TV-20180627080909Case Study of Healthcare Organization Improvement with Lean ConceptMajed Alkher0Milan Radošević1Ivan Beker2Velibor Čabarkapa3Danijela Toljaga-Nikolić4Marko Carić5Slobodan Morača6University of Novi Sad, Faculty of Technical Sciences, Trg Dositeja Obradovića 6, 21000 Novi Sad, SerbiaUniversity Business Academy in Novi Sad, Faculty of Economics and Engineering Management in Novi Sad, Cvećarska 2, 21000 Novi Sad, Serbia / University of Novi Sad, Faculty of Technical Sciences, Trg Dositeja Obradovića 6, 21000 Novi Sad, SerbiaUniversity of Novi Sad, Faculty of Technical Sciences, Trg Dositeja Obradovića 6, 21000 Novi Sad, SerbiaUniversity of Novi Sad, Faculty of Medicine, Department of Clinical Biochemistry, Centre for Laboratory Medicine, Clinical Centre of Vojvodina, Novi Sad, SerbiaUniversity of Belgrade, The Faculty of Organizational Sciences, Jove Ilića 154, Beograd, SrbijaUniversity Business Academy in Novi Sad, Faculty of Law for Commerce and Judiciary in Novi Sad, Cvećarska 2, 21000 Novi Sad, SerbiaUniversity of Novi Sad, Faculty of Technical Sciences, Trg Dositeja Obradovića 6, 21000 Novi Sad, SerbiaThe goal of each company today is to improve business and increase profit through the reorganization and simplification of its processes, decrease of costs and resources utilization etc. Improving the business is usually implemented through different techniques and methodologies that have been developed. One of the ways to improve service processes, and health system processes also, is the implementation of the lean concept. This study shows benefits from using Lean tools value stream mapping (VSM) and simulations to simplify the laboratory work process. Using the VSM and simulation in department of clinical biochemistry authors showed significant improvement of the clinical processes such as eliminating non-value added times (NVAT) by minimum 30 working days/year, increasing number of laboratories analyses by approximately 80.000 analyses/year, eliminating unnecessary movement of 39,000 - 52,000 meters/year for samples and 78,000 - 104,000 meters/year for stuff and decreasing patient waiting times from average 70 to 20 min/patient.https://hrcak.srce.hr/file/322652healthcare organizationleanprocess improvementsimulationVSM |
| spellingShingle | Majed Alkher Milan Radošević Ivan Beker Velibor Čabarkapa Danijela Toljaga-Nikolić Marko Carić Slobodan Morača Case Study of Healthcare Organization Improvement with Lean Concept Tehnički Vjesnik healthcare organization lean process improvement simulation VSM |
| title | Case Study of Healthcare Organization Improvement with Lean Concept |
| title_full | Case Study of Healthcare Organization Improvement with Lean Concept |
| title_fullStr | Case Study of Healthcare Organization Improvement with Lean Concept |
| title_full_unstemmed | Case Study of Healthcare Organization Improvement with Lean Concept |
| title_short | Case Study of Healthcare Organization Improvement with Lean Concept |
| title_sort | case study of healthcare organization improvement with lean concept |
| topic | healthcare organization lean process improvement simulation VSM |
| url | https://hrcak.srce.hr/file/322652 |
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