Classification of broadband network devices using text mining technique

The Broadband Internet industry is highly competitive, with service providers investing heavily in network development to meet customer demands and competing on pricing. Effective cost management is crucial for profitability in this market. This work proposes a model for classifying broadband networ...

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Main Authors: Mahasak Ketcham, Thittaporn Ganokratanaa, Nattapat Sridoung
Format: Article
Language:English
Published: Elsevier 2023-12-01
Series:MethodsX
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2215016123003424
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author Mahasak Ketcham
Thittaporn Ganokratanaa
Nattapat Sridoung
author_facet Mahasak Ketcham
Thittaporn Ganokratanaa
Nattapat Sridoung
author_sort Mahasak Ketcham
collection DOAJ
description The Broadband Internet industry is highly competitive, with service providers investing heavily in network development to meet customer demands and competing on pricing. Effective cost management is crucial for profitability in this market. This work proposes a model for classifying broadband network devices based on text mining techniques applied to a device list from a leading broadband network company in Thailand. The device descriptions are used to generate a feature vector, which is then employed by a classification algorithm to categorize devices into core, access, and last mile hierarchies. Various algorithms including decision tree, naïve Bayes, Bayesian network, k-nearest neighbor, support vector machine, and deep neural network are compared, with support vector machine achieving the highest accuracy of 90.35%. The results are visualized to provide insights into network hierarchy, device replacement dates, and budget requirements, enabling support for cost management, budget planning, maintenance, and investment decision-making. The methodology outline includes, • Obtaining a device list from a major broadband network company and extracting device descriptions through text mining and generating a feature vector. • Using a support vector machine for classification and comparing algorithm performances. • Visualizing the results for actionable insights in cost management, budget planning, and investment decisions.
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spelling doaj.art-f43f01c118d74c21a0b4bbc4195e6f682023-12-04T05:22:25ZengElsevierMethodsX2215-01612023-12-0111102346Classification of broadband network devices using text mining techniqueMahasak Ketcham0Thittaporn Ganokratanaa1Nattapat Sridoung2Department of Information Technology Management, King Mongkut's University of Technology North Bangkok, Bangkok, ThailandApplied Computer Science Programme, Department of Mathematics, King Mongkut's University of Technology Thonburi, Bangkok, Thailand; Corresponding author.Department of Information Technology Management, King Mongkut's University of Technology North Bangkok, Bangkok, ThailandThe Broadband Internet industry is highly competitive, with service providers investing heavily in network development to meet customer demands and competing on pricing. Effective cost management is crucial for profitability in this market. This work proposes a model for classifying broadband network devices based on text mining techniques applied to a device list from a leading broadband network company in Thailand. The device descriptions are used to generate a feature vector, which is then employed by a classification algorithm to categorize devices into core, access, and last mile hierarchies. Various algorithms including decision tree, naïve Bayes, Bayesian network, k-nearest neighbor, support vector machine, and deep neural network are compared, with support vector machine achieving the highest accuracy of 90.35%. The results are visualized to provide insights into network hierarchy, device replacement dates, and budget requirements, enabling support for cost management, budget planning, maintenance, and investment decision-making. The methodology outline includes, • Obtaining a device list from a major broadband network company and extracting device descriptions through text mining and generating a feature vector. • Using a support vector machine for classification and comparing algorithm performances. • Visualizing the results for actionable insights in cost management, budget planning, and investment decisions.http://www.sciencedirect.com/science/article/pii/S2215016123003424Classification modelText miningBroadband networkSupport vector machineDecision support system
spellingShingle Mahasak Ketcham
Thittaporn Ganokratanaa
Nattapat Sridoung
Classification of broadband network devices using text mining technique
MethodsX
Classification model
Text mining
Broadband network
Support vector machine
Decision support system
title Classification of broadband network devices using text mining technique
title_full Classification of broadband network devices using text mining technique
title_fullStr Classification of broadband network devices using text mining technique
title_full_unstemmed Classification of broadband network devices using text mining technique
title_short Classification of broadband network devices using text mining technique
title_sort classification of broadband network devices using text mining technique
topic Classification model
Text mining
Broadband network
Support vector machine
Decision support system
url http://www.sciencedirect.com/science/article/pii/S2215016123003424
work_keys_str_mv AT mahasakketcham classificationofbroadbandnetworkdevicesusingtextminingtechnique
AT thittapornganokratanaa classificationofbroadbandnetworkdevicesusingtextminingtechnique
AT nattapatsridoung classificationofbroadbandnetworkdevicesusingtextminingtechnique