Co-Designing Spaces for Public Service

Services of public interest concern the design of spaces and services in their most systemic and transformative conception, offering access to the essential functions of everyday life, and developing open solutions for a social collective understood as a ‘public’. Public services have been changing...

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Bibliographic Details
Main Authors: Luisa Collina, Laura Galluzzo, Ambra Borin, Claudia Mastrantoni
Format: Article
Language:English
Published: MDPI AG 2022-03-01
Series:Designs
Subjects:
Online Access:https://www.mdpi.com/2411-9660/6/2/26
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author Luisa Collina
Laura Galluzzo
Ambra Borin
Claudia Mastrantoni
author_facet Luisa Collina
Laura Galluzzo
Ambra Borin
Claudia Mastrantoni
author_sort Luisa Collina
collection DOAJ
description Services of public interest concern the design of spaces and services in their most systemic and transformative conception, offering access to the essential functions of everyday life, and developing open solutions for a social collective understood as a ‘public’. Public services have been changing in recent years due to a digitalisation of services and tools. At the same time as there is a great deal of discussion on these issues, involving different opinions and continuous evolutions, the space as a container for these services is less subject to reflection and not considered for any evolution in design. Through the project of the requalification of the Salone Anagrafico of the Chamber of Commerce in Milan, or the Hall of the Future project, a research experiment is described, which highlights the importance of spatial heritage, and which can be replicated in other contexts, regardless of usage.
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spelling doaj.art-f4676be7bfbc415491a55417e664eda92023-12-01T01:28:29ZengMDPI AGDesigns2411-96602022-03-01622610.3390/designs6020026Co-Designing Spaces for Public ServiceLuisa Collina0Laura Galluzzo1Ambra Borin2Claudia Mastrantoni3Design Department, Politecnico di Milano, 20158 Milano, ItalyDesign Department, Politecnico di Milano, 20158 Milano, ItalyDesign Department, Politecnico di Milano, 20158 Milano, ItalyDesign Department, Politecnico di Milano, 20158 Milano, ItalyServices of public interest concern the design of spaces and services in their most systemic and transformative conception, offering access to the essential functions of everyday life, and developing open solutions for a social collective understood as a ‘public’. Public services have been changing in recent years due to a digitalisation of services and tools. At the same time as there is a great deal of discussion on these issues, involving different opinions and continuous evolutions, the space as a container for these services is less subject to reflection and not considered for any evolution in design. Through the project of the requalification of the Salone Anagrafico of the Chamber of Commerce in Milan, or the Hall of the Future project, a research experiment is described, which highlights the importance of spatial heritage, and which can be replicated in other contexts, regardless of usage.https://www.mdpi.com/2411-9660/6/2/26participatory designco-designdesign for social innovationspatial and service designpublic sector
spellingShingle Luisa Collina
Laura Galluzzo
Ambra Borin
Claudia Mastrantoni
Co-Designing Spaces for Public Service
Designs
participatory design
co-design
design for social innovation
spatial and service design
public sector
title Co-Designing Spaces for Public Service
title_full Co-Designing Spaces for Public Service
title_fullStr Co-Designing Spaces for Public Service
title_full_unstemmed Co-Designing Spaces for Public Service
title_short Co-Designing Spaces for Public Service
title_sort co designing spaces for public service
topic participatory design
co-design
design for social innovation
spatial and service design
public sector
url https://www.mdpi.com/2411-9660/6/2/26
work_keys_str_mv AT luisacollina codesigningspacesforpublicservice
AT lauragalluzzo codesigningspacesforpublicservice
AT ambraborin codesigningspacesforpublicservice
AT claudiamastrantoni codesigningspacesforpublicservice