Developing Language Operative Capacity in a Subsidiary of a German MNC in China

One of the key challenges of language management in multinational companies is developing corporate language capacities to fulfil business goals. Yet the notion of corporate language capacity remains to be explored and developed in research. To address this gap, this study aims to conceptualise cor...

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Main Authors: Ke Zhao, Xiaowen Ye, Yu Zhang, Thomas Wienold
Format: Article
Language:deu
Published: Ediciones Complutense 2021-04-01
Series:Círculo de Lingüística Aplicada a la Comunicación
Subjects:
Online Access:https://revistas.ucm.es/index.php/CLAC/article/view/75495
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author Ke Zhao
Xiaowen Ye
Yu Zhang
Thomas Wienold
author_facet Ke Zhao
Xiaowen Ye
Yu Zhang
Thomas Wienold
author_sort Ke Zhao
collection DOAJ
description One of the key challenges of language management in multinational companies is developing corporate language capacities to fulfil business goals. Yet the notion of corporate language capacity remains to be explored and developed in research. To address this gap, this study aims to conceptualise corporate language operative capacity and investigate how it is developed at a German multinational corporation that specialises in providing business software. Participants in this study were six staff members at different levels, namely two vice presidents and four senior managers from different departments. Data were collected through in-depth interviews and document analysis. Qualitative analyses indicated senior management’s conceptualisation of languages as a sophisticated, dynamic and multi-functioning system in support of the company’s global strategy. Developing corporate language operative capacity requires the acquisition, deployment and development of language resources derived from interactions among human capital, social-cultural capital and technological capital. Analyses of the data also identified middle-level management’s role in designing and implementing language-related activities to support the corporate goal of developing corporate language operative capacity
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spelling doaj.art-f477d881cc2849c0881e6d706eb2e3ea2022-12-22T02:25:36ZdeuEdiciones ComplutenseCírculo de Lingüística Aplicada a la Comunicación1576-47372021-04-018610.5209/clac.75495Developing Language Operative Capacity in a Subsidiary of a German MNC in ChinaKe ZhaoXiaowen YeYu ZhangThomas Wienold One of the key challenges of language management in multinational companies is developing corporate language capacities to fulfil business goals. Yet the notion of corporate language capacity remains to be explored and developed in research. To address this gap, this study aims to conceptualise corporate language operative capacity and investigate how it is developed at a German multinational corporation that specialises in providing business software. Participants in this study were six staff members at different levels, namely two vice presidents and four senior managers from different departments. Data were collected through in-depth interviews and document analysis. Qualitative analyses indicated senior management’s conceptualisation of languages as a sophisticated, dynamic and multi-functioning system in support of the company’s global strategy. Developing corporate language operative capacity requires the acquisition, deployment and development of language resources derived from interactions among human capital, social-cultural capital and technological capital. Analyses of the data also identified middle-level management’s role in designing and implementing language-related activities to support the corporate goal of developing corporate language operative capacity https://revistas.ucm.es/index.php/CLAC/article/view/75495language operative capacityconceptualisationsenior and middle managementlanguage strategysubsidiary of a German MNC
spellingShingle Ke Zhao
Xiaowen Ye
Yu Zhang
Thomas Wienold
Developing Language Operative Capacity in a Subsidiary of a German MNC in China
Círculo de Lingüística Aplicada a la Comunicación
language operative capacity
conceptualisation
senior and middle management
language strategy
subsidiary of a German MNC
title Developing Language Operative Capacity in a Subsidiary of a German MNC in China
title_full Developing Language Operative Capacity in a Subsidiary of a German MNC in China
title_fullStr Developing Language Operative Capacity in a Subsidiary of a German MNC in China
title_full_unstemmed Developing Language Operative Capacity in a Subsidiary of a German MNC in China
title_short Developing Language Operative Capacity in a Subsidiary of a German MNC in China
title_sort developing language operative capacity in a subsidiary of a german mnc in china
topic language operative capacity
conceptualisation
senior and middle management
language strategy
subsidiary of a German MNC
url https://revistas.ucm.es/index.php/CLAC/article/view/75495
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AT xiaowenye developinglanguageoperativecapacityinasubsidiaryofagermanmncinchina
AT yuzhang developinglanguageoperativecapacityinasubsidiaryofagermanmncinchina
AT thomaswienold developinglanguageoperativecapacityinasubsidiaryofagermanmncinchina