Understanding the Nature and Consequences of Transgressions and Forgiveness in the Workplace in India
The cultural context of an organisation may significantly shape the nature of transgressions and consequent forgiveness relevant to understanding the workplace outcomes. This study explored the nature of transgressions and the dynamics of forgiveness in the workplace of a heterogeneous Indian sample...
| Main Authors: | , , , , , , , , , |
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| Format: | Article |
| Language: | English |
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PsychOpen GOLD/ Leibniz Institute for Psychology
2023-06-01
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| Series: | Interpersona: An International Journal on Personal Relationships |
| Subjects: | |
| Online Access: | https://interpersona.psychopen.eu/index.php/interpersona/article/view/4625 |
| _version_ | 1797685951395266560 |
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| author | Gyanesh Kumar Tiwari Rakesh Pandey Pramod Kumar Rai Meenakshi Shukla Riddhi Jain Prateek Budhwani Archna Choudhary Lekhraj Namdev Nitya Kachhwaha Diksha Sharma |
| author_facet | Gyanesh Kumar Tiwari Rakesh Pandey Pramod Kumar Rai Meenakshi Shukla Riddhi Jain Prateek Budhwani Archna Choudhary Lekhraj Namdev Nitya Kachhwaha Diksha Sharma |
| author_sort | Gyanesh Kumar Tiwari |
| collection | DOAJ |
| description | The cultural context of an organisation may significantly shape the nature of transgressions and consequent forgiveness relevant to understanding the workplace outcomes. This study explored the nature of transgressions and the dynamics of forgiveness in the workplace of a heterogeneous Indian sample which have not been well addressed in previous studies. Qualitative research design was employed. Using a purposive sampling method, 48 participants from the government (n = 30) and private organisations (n = 18) were selected to form the final sample. The transcriptions from semi-structured interviews were analyzed by the Thematic Analysis Method. Two themes related to the nature of transgressions emerged: multiplicity of the sources of workplace transgressions (such as anger, discrimination, and work overload) and communications of workplace transgressions (e.g., through criticism, altered relationships, warnings). Concerning the dynamics of forgiveness in the workplace, three broad themes emerged: facilitators of workplace forgiveness (such as positive treatment, direct communication, scolding), barriers to workplace forgiveness (like, the intention behind wrongdoing, repetition of wrongdoing, decreased trust), and benefits of workplace forgiveness (such as positive emotions, good relations, healthy work environment). Management should develop an in-depth understanding of the nature of transgressions and the dynamics of forgiveness embedded in a specific cultural context which may help enhance a variety of positive organisational outcomes. Workplace transgressions and concomitant forgiveness are interwoven with the nature of organisations, individual level factors and socio-cultural contexts. Findings also provide some support that the coexistence of individualistic and collectivistic cultural values among Indians may have shaped workplace transgressions and consequent forgiveness. |
| first_indexed | 2024-03-12T00:58:39Z |
| format | Article |
| id | doaj.art-f49ba143a627433ba04084eea28ada3c |
| institution | Directory Open Access Journal |
| issn | 1981-6472 |
| language | English |
| last_indexed | 2024-03-12T00:58:39Z |
| publishDate | 2023-06-01 |
| publisher | PsychOpen GOLD/ Leibniz Institute for Psychology |
| record_format | Article |
| series | Interpersona: An International Journal on Personal Relationships |
| spelling | doaj.art-f49ba143a627433ba04084eea28ada3c2023-09-14T10:23:59ZengPsychOpen GOLD/ Leibniz Institute for PsychologyInterpersona: An International Journal on Personal Relationships1981-64722023-06-01171456810.5964/ijpr.4625ijpr.4625Understanding the Nature and Consequences of Transgressions and Forgiveness in the Workplace in IndiaGyanesh Kumar Tiwari0https://orcid.org/0000-0002-6880-940XRakesh Pandey1https://orcid.org/0000-0001-8024-300XPramod Kumar Rai2https://orcid.org/0000-0003-0394-1423Meenakshi Shukla3https://orcid.org/0000-0001-9447-5987Riddhi Jain4https://orcid.org/0000-0003-2557-6041Prateek Budhwani5https://orcid.org/0000-0003-4635-1837Archna Choudhary6https://orcid.org/0000-0003-2437-6355Lekhraj Namdev7https://orcid.org/0000-0002-4299-4168Nitya Kachhwaha8https://orcid.org/0000-0001-8483-3111Diksha Sharma9https://orcid.org/0000-0002-2179-866XDepartment of Psychology, School of Humanities & Social Sciences, Doctor Harisingh Gour Vishwavidyalaya, Sagar, Madhya Pradesh, IndiaDepartment of Psychology, Faculty of Social Sciences, Banaras Hindu University, Varanasi, Uttar Pradesh, IndiaDepartment of Psychology, School of Humanities & Social Sciences, Doctor Harisingh Gour Vishwavidyalaya, Sagar, Madhya Pradesh, IndiaDepartment of Psychology, University of Allahabad, Prayagraj, Uttar Pradesh, IndiaDepartment of Psychology, School of Humanities & Social Sciences, Doctor Harisingh Gour Vishwavidyalaya, Sagar, Madhya Pradesh, IndiaDepartment of Psychology, School of Humanities & Social Sciences, Doctor Harisingh Gour Vishwavidyalaya, Sagar, Madhya Pradesh, IndiaDepartment of Psychology, School of Humanities & Social Sciences, Doctor Harisingh Gour Vishwavidyalaya, Sagar, Madhya Pradesh, IndiaDepartment of Psychology, School of Humanities & Social Sciences, Doctor Harisingh Gour Vishwavidyalaya, Sagar, Madhya Pradesh, IndiaDepartment of Psychology, School of Humanities & Social Sciences, Doctor Harisingh Gour Vishwavidyalaya, Sagar, Madhya Pradesh, IndiaDepartment of Psychology, School of Humanities & Social Sciences, Doctor Harisingh Gour Vishwavidyalaya, Sagar, Madhya Pradesh, IndiaThe cultural context of an organisation may significantly shape the nature of transgressions and consequent forgiveness relevant to understanding the workplace outcomes. This study explored the nature of transgressions and the dynamics of forgiveness in the workplace of a heterogeneous Indian sample which have not been well addressed in previous studies. Qualitative research design was employed. Using a purposive sampling method, 48 participants from the government (n = 30) and private organisations (n = 18) were selected to form the final sample. The transcriptions from semi-structured interviews were analyzed by the Thematic Analysis Method. Two themes related to the nature of transgressions emerged: multiplicity of the sources of workplace transgressions (such as anger, discrimination, and work overload) and communications of workplace transgressions (e.g., through criticism, altered relationships, warnings). Concerning the dynamics of forgiveness in the workplace, three broad themes emerged: facilitators of workplace forgiveness (such as positive treatment, direct communication, scolding), barriers to workplace forgiveness (like, the intention behind wrongdoing, repetition of wrongdoing, decreased trust), and benefits of workplace forgiveness (such as positive emotions, good relations, healthy work environment). Management should develop an in-depth understanding of the nature of transgressions and the dynamics of forgiveness embedded in a specific cultural context which may help enhance a variety of positive organisational outcomes. Workplace transgressions and concomitant forgiveness are interwoven with the nature of organisations, individual level factors and socio-cultural contexts. Findings also provide some support that the coexistence of individualistic and collectivistic cultural values among Indians may have shaped workplace transgressions and consequent forgiveness.https://interpersona.psychopen.eu/index.php/interpersona/article/view/4625collectivistic cultureforgivenessqualitative studythematic analysistransgressionworkplace |
| spellingShingle | Gyanesh Kumar Tiwari Rakesh Pandey Pramod Kumar Rai Meenakshi Shukla Riddhi Jain Prateek Budhwani Archna Choudhary Lekhraj Namdev Nitya Kachhwaha Diksha Sharma Understanding the Nature and Consequences of Transgressions and Forgiveness in the Workplace in India Interpersona: An International Journal on Personal Relationships collectivistic culture forgiveness qualitative study thematic analysis transgression workplace |
| title | Understanding the Nature and Consequences of Transgressions and Forgiveness in the Workplace in India |
| title_full | Understanding the Nature and Consequences of Transgressions and Forgiveness in the Workplace in India |
| title_fullStr | Understanding the Nature and Consequences of Transgressions and Forgiveness in the Workplace in India |
| title_full_unstemmed | Understanding the Nature and Consequences of Transgressions and Forgiveness in the Workplace in India |
| title_short | Understanding the Nature and Consequences of Transgressions and Forgiveness in the Workplace in India |
| title_sort | understanding the nature and consequences of transgressions and forgiveness in the workplace in india |
| topic | collectivistic culture forgiveness qualitative study thematic analysis transgression workplace |
| url | https://interpersona.psychopen.eu/index.php/interpersona/article/view/4625 |
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