What is public trust in national electronic health record systems? A scoping review of qualitative research studies from 1995 to 2021
Objective Public trust in national electronic health record systems is essential for the successful implementation within a healthcare system. Research investigating public trust in electronic health records is limited, leading to a lack of conceptual clarity. In response, the objective of this stud...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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SAGE Publishing
2024-01-01
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| Series: | Digital Health |
| Online Access: | https://doi.org/10.1177/20552076241228024 |
| _version_ | 1797341180519776256 |
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| author | Kimon Papadopoulos Viktor von Wyl Felix Gille |
| author_facet | Kimon Papadopoulos Viktor von Wyl Felix Gille |
| author_sort | Kimon Papadopoulos |
| collection | DOAJ |
| description | Objective Public trust in national electronic health record systems is essential for the successful implementation within a healthcare system. Research investigating public trust in electronic health records is limited, leading to a lack of conceptual clarity. In response, the objective of this study is to gain a clearer understanding on the conceptualizations of public trust in electronic health records, which can support the implementation of national electronic health record systems. Methods Guided by the PRISMA-ScR checklist, a scoping review of 27 qualitative studies on public trust in electronic health records found between January 2022 and June 2022 was conducted using an inclusive search method. In an iterative process, conceptual themes were derived describing the promoters and outcomes of public trust in electronic health records. Results Five major conceptual themes with 15 sub-themes were present across the literature. Comprehension, autonomy, and data protection promote public trust in electronic health record; while personal and system benefits are the outcomes once public trust in electronic health records exists. Additional findings highlight the pivotal role of healthcare actors for the public trust building process. Conclusions The results underscore comprehension, autonomy, and data protection as important themes that help ascertain and solidify public trust in electronic health records. As well, health system actors have the capacity to promote or hinder national electronic health record implementation, depending on their actions and how the public perceives those actions. The findings can assist researchers, policymakers, and other health system actors in attaining a better understanding of the intricacies of public trust in electronic health records. |
| first_indexed | 2024-03-08T10:14:10Z |
| format | Article |
| id | doaj.art-f4ce89360c214b02b5f3b9dfbf3cdd48 |
| institution | Directory Open Access Journal |
| issn | 2055-2076 |
| language | English |
| last_indexed | 2024-03-08T10:14:10Z |
| publishDate | 2024-01-01 |
| publisher | SAGE Publishing |
| record_format | Article |
| series | Digital Health |
| spelling | doaj.art-f4ce89360c214b02b5f3b9dfbf3cdd482024-01-29T06:03:39ZengSAGE PublishingDigital Health2055-20762024-01-011010.1177/20552076241228024What is public trust in national electronic health record systems? A scoping review of qualitative research studies from 1995 to 2021Kimon Papadopoulos0Viktor von Wyl1Felix Gille2 Institute for Implementation Science in Health Care (IfIS), , Zurich, Switzerland Institute for Implementation Science in Health Care (IfIS), , Zurich, Switzerland Institute for Implementation Science in Health Care (IfIS), , Zurich, SwitzerlandObjective Public trust in national electronic health record systems is essential for the successful implementation within a healthcare system. Research investigating public trust in electronic health records is limited, leading to a lack of conceptual clarity. In response, the objective of this study is to gain a clearer understanding on the conceptualizations of public trust in electronic health records, which can support the implementation of national electronic health record systems. Methods Guided by the PRISMA-ScR checklist, a scoping review of 27 qualitative studies on public trust in electronic health records found between January 2022 and June 2022 was conducted using an inclusive search method. In an iterative process, conceptual themes were derived describing the promoters and outcomes of public trust in electronic health records. Results Five major conceptual themes with 15 sub-themes were present across the literature. Comprehension, autonomy, and data protection promote public trust in electronic health record; while personal and system benefits are the outcomes once public trust in electronic health records exists. Additional findings highlight the pivotal role of healthcare actors for the public trust building process. Conclusions The results underscore comprehension, autonomy, and data protection as important themes that help ascertain and solidify public trust in electronic health records. As well, health system actors have the capacity to promote or hinder national electronic health record implementation, depending on their actions and how the public perceives those actions. The findings can assist researchers, policymakers, and other health system actors in attaining a better understanding of the intricacies of public trust in electronic health records.https://doi.org/10.1177/20552076241228024 |
| spellingShingle | Kimon Papadopoulos Viktor von Wyl Felix Gille What is public trust in national electronic health record systems? A scoping review of qualitative research studies from 1995 to 2021 Digital Health |
| title | What is public trust in national electronic health record systems? A scoping review of qualitative research studies from 1995 to 2021 |
| title_full | What is public trust in national electronic health record systems? A scoping review of qualitative research studies from 1995 to 2021 |
| title_fullStr | What is public trust in national electronic health record systems? A scoping review of qualitative research studies from 1995 to 2021 |
| title_full_unstemmed | What is public trust in national electronic health record systems? A scoping review of qualitative research studies from 1995 to 2021 |
| title_short | What is public trust in national electronic health record systems? A scoping review of qualitative research studies from 1995 to 2021 |
| title_sort | what is public trust in national electronic health record systems a scoping review of qualitative research studies from 1995 to 2021 |
| url | https://doi.org/10.1177/20552076241228024 |
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