IMPLEMENTING AN ENTERPRISE INFORMATION SYSTEM TO REENGINEER AND STREAMLINE ADMINISTRATIVE PROCESSES IN A DISTANCE LEARNING UNIT

During the past three years, we have developed and implemented an enterprise information system (EIS) to reengineer and facilitate the administrative process for preparing and teaching distance learning courses in a midsized-to-large university (with 23,000 students). The outcome of the implementat...

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Main Authors: M'hammed Abdous, Wu He
Format: Article
Language:English
Published: Online Learning Consortium 2019-02-01
Series:Online Learning
Subjects:
Online Access:https://olj.onlinelearningconsortium.org/index.php/olj/article/view/1664
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author M'hammed Abdous
Wu He
author_facet M'hammed Abdous
Wu He
author_sort M'hammed Abdous
collection DOAJ
description During the past three years, we have developed and implemented an enterprise information system (EIS) to reengineer and facilitate the administrative process for preparing and teaching distance learning courses in a midsized-to-large university (with 23,000 students). The outcome of the implementation has been a streamlined and efficient process which has delivered higher faculty satisfaction at a substantial cost reduction. In this paper, we propose a new conceptual and operational framework for process reengineering (PR) in higher education institutions. We also share our practical experience gained while designing, developing, and integrating three subsystems into an EIS. We hope that our experience, delineated in this paper, will help other universities’ distance learning efforts and will encourage them to implement enterprise information systems to effectively manage their administrative processes.
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spelling doaj.art-f502c56bcf07462099fc6ae8e923275e2024-02-03T11:47:46ZengOnline Learning ConsortiumOnline Learning2472-57492472-57302019-02-0113210.24059/olj.v13i2.1664IMPLEMENTING AN ENTERPRISE INFORMATION SYSTEM TO REENGINEER AND STREAMLINE ADMINISTRATIVE PROCESSES IN A DISTANCE LEARNING UNITM'hammed AbdousWu He During the past three years, we have developed and implemented an enterprise information system (EIS) to reengineer and facilitate the administrative process for preparing and teaching distance learning courses in a midsized-to-large university (with 23,000 students). The outcome of the implementation has been a streamlined and efficient process which has delivered higher faculty satisfaction at a substantial cost reduction. In this paper, we propose a new conceptual and operational framework for process reengineering (PR) in higher education institutions. We also share our practical experience gained while designing, developing, and integrating three subsystems into an EIS. We hope that our experience, delineated in this paper, will help other universities’ distance learning efforts and will encourage them to implement enterprise information systems to effectively manage their administrative processes. https://olj.onlinelearningconsortium.org/index.php/olj/article/view/1664Distance LearningEnterprise Information SystemsSystems IntegrationBusiness Process Reengineering (BPR)
spellingShingle M'hammed Abdous
Wu He
IMPLEMENTING AN ENTERPRISE INFORMATION SYSTEM TO REENGINEER AND STREAMLINE ADMINISTRATIVE PROCESSES IN A DISTANCE LEARNING UNIT
Online Learning
Distance Learning
Enterprise Information Systems
Systems Integration
Business Process Reengineering (BPR)
title IMPLEMENTING AN ENTERPRISE INFORMATION SYSTEM TO REENGINEER AND STREAMLINE ADMINISTRATIVE PROCESSES IN A DISTANCE LEARNING UNIT
title_full IMPLEMENTING AN ENTERPRISE INFORMATION SYSTEM TO REENGINEER AND STREAMLINE ADMINISTRATIVE PROCESSES IN A DISTANCE LEARNING UNIT
title_fullStr IMPLEMENTING AN ENTERPRISE INFORMATION SYSTEM TO REENGINEER AND STREAMLINE ADMINISTRATIVE PROCESSES IN A DISTANCE LEARNING UNIT
title_full_unstemmed IMPLEMENTING AN ENTERPRISE INFORMATION SYSTEM TO REENGINEER AND STREAMLINE ADMINISTRATIVE PROCESSES IN A DISTANCE LEARNING UNIT
title_short IMPLEMENTING AN ENTERPRISE INFORMATION SYSTEM TO REENGINEER AND STREAMLINE ADMINISTRATIVE PROCESSES IN A DISTANCE LEARNING UNIT
title_sort implementing an enterprise information system to reengineer and streamline administrative processes in a distance learning unit
topic Distance Learning
Enterprise Information Systems
Systems Integration
Business Process Reengineering (BPR)
url https://olj.onlinelearningconsortium.org/index.php/olj/article/view/1664
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