IMPLEMENTING AN ENTERPRISE INFORMATION SYSTEM TO REENGINEER AND STREAMLINE ADMINISTRATIVE PROCESSES IN A DISTANCE LEARNING UNIT
During the past three years, we have developed and implemented an enterprise information system (EIS) to reengineer and facilitate the administrative process for preparing and teaching distance learning courses in a midsized-to-large university (with 23,000 students). The outcome of the implementat...
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Format: | Article |
Language: | English |
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Online Learning Consortium
2019-02-01
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Series: | Online Learning |
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Online Access: | https://olj.onlinelearningconsortium.org/index.php/olj/article/view/1664 |
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author | M'hammed Abdous Wu He |
author_facet | M'hammed Abdous Wu He |
author_sort | M'hammed Abdous |
collection | DOAJ |
description |
During the past three years, we have developed and implemented an enterprise information system (EIS) to reengineer and facilitate the administrative process for preparing and teaching distance learning courses in a midsized-to-large university (with 23,000 students). The outcome of the implementation has been a streamlined and efficient process which has delivered higher faculty satisfaction at a substantial cost reduction. In this paper, we propose a new conceptual and operational framework for process reengineering (PR) in higher education institutions. We also share our practical experience gained while designing, developing, and integrating three subsystems into an EIS. We hope that our experience,
delineated in this paper, will help other universities’ distance learning efforts and will encourage them to implement enterprise information systems to effectively manage their administrative processes.
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first_indexed | 2024-03-08T06:30:53Z |
format | Article |
id | doaj.art-f502c56bcf07462099fc6ae8e923275e |
institution | Directory Open Access Journal |
issn | 2472-5749 2472-5730 |
language | English |
last_indexed | 2024-03-08T06:30:53Z |
publishDate | 2019-02-01 |
publisher | Online Learning Consortium |
record_format | Article |
series | Online Learning |
spelling | doaj.art-f502c56bcf07462099fc6ae8e923275e2024-02-03T11:47:46ZengOnline Learning ConsortiumOnline Learning2472-57492472-57302019-02-0113210.24059/olj.v13i2.1664IMPLEMENTING AN ENTERPRISE INFORMATION SYSTEM TO REENGINEER AND STREAMLINE ADMINISTRATIVE PROCESSES IN A DISTANCE LEARNING UNITM'hammed AbdousWu He During the past three years, we have developed and implemented an enterprise information system (EIS) to reengineer and facilitate the administrative process for preparing and teaching distance learning courses in a midsized-to-large university (with 23,000 students). The outcome of the implementation has been a streamlined and efficient process which has delivered higher faculty satisfaction at a substantial cost reduction. In this paper, we propose a new conceptual and operational framework for process reengineering (PR) in higher education institutions. We also share our practical experience gained while designing, developing, and integrating three subsystems into an EIS. We hope that our experience, delineated in this paper, will help other universities’ distance learning efforts and will encourage them to implement enterprise information systems to effectively manage their administrative processes. https://olj.onlinelearningconsortium.org/index.php/olj/article/view/1664Distance LearningEnterprise Information SystemsSystems IntegrationBusiness Process Reengineering (BPR) |
spellingShingle | M'hammed Abdous Wu He IMPLEMENTING AN ENTERPRISE INFORMATION SYSTEM TO REENGINEER AND STREAMLINE ADMINISTRATIVE PROCESSES IN A DISTANCE LEARNING UNIT Online Learning Distance Learning Enterprise Information Systems Systems Integration Business Process Reengineering (BPR) |
title | IMPLEMENTING AN ENTERPRISE INFORMATION SYSTEM TO REENGINEER AND STREAMLINE ADMINISTRATIVE PROCESSES IN A DISTANCE LEARNING UNIT |
title_full | IMPLEMENTING AN ENTERPRISE INFORMATION SYSTEM TO REENGINEER AND STREAMLINE ADMINISTRATIVE PROCESSES IN A DISTANCE LEARNING UNIT |
title_fullStr | IMPLEMENTING AN ENTERPRISE INFORMATION SYSTEM TO REENGINEER AND STREAMLINE ADMINISTRATIVE PROCESSES IN A DISTANCE LEARNING UNIT |
title_full_unstemmed | IMPLEMENTING AN ENTERPRISE INFORMATION SYSTEM TO REENGINEER AND STREAMLINE ADMINISTRATIVE PROCESSES IN A DISTANCE LEARNING UNIT |
title_short | IMPLEMENTING AN ENTERPRISE INFORMATION SYSTEM TO REENGINEER AND STREAMLINE ADMINISTRATIVE PROCESSES IN A DISTANCE LEARNING UNIT |
title_sort | implementing an enterprise information system to reengineer and streamline administrative processes in a distance learning unit |
topic | Distance Learning Enterprise Information Systems Systems Integration Business Process Reengineering (BPR) |
url | https://olj.onlinelearningconsortium.org/index.php/olj/article/view/1664 |
work_keys_str_mv | AT mhammedabdous implementinganenterpriseinformationsystemtoreengineerandstreamlineadministrativeprocessesinadistancelearningunit AT wuhe implementinganenterpriseinformationsystemtoreengineerandstreamlineadministrativeprocessesinadistancelearningunit |