A Fuzzy Inference System for Evaluating the Performance of Knowledge Management System in Software Development Industry

In this research, for the purpose of evaluating the performance of knowledge management systems as an improving infrastructure for organizational learning and performance in software development industry, a fuzzy inference system is designed and evaluated. At first, input variables were extracted as...

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Main Authors: Imani Raeesi Vanan, Mohammad Reza Taghva, Delnia Amir Ashayeri
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2018-08-01
Series:مطالعات مدیریت کسب و کار هوشمند
Subjects:
Online Access:https://ims.atu.ac.ir/article_8890_b8f5c75741c599d4d37360a481b909e4.pdf
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author Imani Raeesi Vanan
Mohammad Reza Taghva
Delnia Amir Ashayeri
author_facet Imani Raeesi Vanan
Mohammad Reza Taghva
Delnia Amir Ashayeri
author_sort Imani Raeesi Vanan
collection DOAJ
description In this research, for the purpose of evaluating the performance of knowledge management systems as an improving infrastructure for organizational learning and performance in software development industry, a fuzzy inference system is designed and evaluated. At first, input variables were extracted as the performance evaluators of knowledge management system. Then, if-then rules were identified through the utilization of experts’ opinions and inserted to the fuzzy rule-base. The output of inference system was also designed for performance evaluation of knowledge management system. The designed system, through a comprehensive assessment of knowledge management systems, can enable organizations to identify the strengths, weaknesses, current condition, and future decisions making for the purpose of performance improvement. For the validation of fuzzy inference system, a comparison was made between system outputs and experts viewpoints. Considering the very small difference between the average of experts’ opinions and system output, it can be stated that the system has an appropriate precision and validity for future assessment.
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spelling doaj.art-f52da76d3c3e4367a7596d54161fb1a12023-12-19T10:33:20ZfasAllameh Tabataba'i University Pressمطالعات مدیریت کسب و کار هوشمند2821-09642821-08162018-08-0162453610.22054/ims.2018.88908890A Fuzzy Inference System for Evaluating the Performance of Knowledge Management System in Software Development IndustryImani Raeesi Vanan0Mohammad Reza Taghva1Delnia Amir Ashayeri2Assistant Professor, Industrial Management, Faculty of Management and Accounting, Allameh Tabataba’i University, TehranAssociate Professor, Industrial Management, Faculty of Management and Accounting, Allameh Tabataba’i University, Tehran MA, Information Technology Management, Faculty of Management and Accounting, Allameh Tabataba’i University, TehranIn this research, for the purpose of evaluating the performance of knowledge management systems as an improving infrastructure for organizational learning and performance in software development industry, a fuzzy inference system is designed and evaluated. At first, input variables were extracted as the performance evaluators of knowledge management system. Then, if-then rules were identified through the utilization of experts’ opinions and inserted to the fuzzy rule-base. The output of inference system was also designed for performance evaluation of knowledge management system. The designed system, through a comprehensive assessment of knowledge management systems, can enable organizations to identify the strengths, weaknesses, current condition, and future decisions making for the purpose of performance improvement. For the validation of fuzzy inference system, a comparison was made between system outputs and experts viewpoints. Considering the very small difference between the average of experts’ opinions and system output, it can be stated that the system has an appropriate precision and validity for future assessment.https://ims.atu.ac.ir/article_8890_b8f5c75741c599d4d37360a481b909e4.pdfknowledge management systemfuzzy inference systemperformance evaluationsoftware development industry
spellingShingle Imani Raeesi Vanan
Mohammad Reza Taghva
Delnia Amir Ashayeri
A Fuzzy Inference System for Evaluating the Performance of Knowledge Management System in Software Development Industry
مطالعات مدیریت کسب و کار هوشمند
knowledge management system
fuzzy inference system
performance evaluation
software development industry
title A Fuzzy Inference System for Evaluating the Performance of Knowledge Management System in Software Development Industry
title_full A Fuzzy Inference System for Evaluating the Performance of Knowledge Management System in Software Development Industry
title_fullStr A Fuzzy Inference System for Evaluating the Performance of Knowledge Management System in Software Development Industry
title_full_unstemmed A Fuzzy Inference System for Evaluating the Performance of Knowledge Management System in Software Development Industry
title_short A Fuzzy Inference System for Evaluating the Performance of Knowledge Management System in Software Development Industry
title_sort fuzzy inference system for evaluating the performance of knowledge management system in software development industry
topic knowledge management system
fuzzy inference system
performance evaluation
software development industry
url https://ims.atu.ac.ir/article_8890_b8f5c75741c599d4d37360a481b909e4.pdf
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