Safeguarding township tourism in South Africa from counterfeit consumable products through consumeroriented technological solutions.

Tourism is a fragmented industry made up of numerous businesses engaged in the economic activity of providing products and services to meet tourist demands. The hospitality sector is one of the key drivers of the tourism industry, with an integral component of this sector being food and beverage. R...

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Bibliographic Details
Main Author: Nyane Ezekiel Macdonald Mofokeng
Format: Article
Language:English
Published: AfricaJournals 2018-08-01
Series:African Journal of Hospitality, Tourism and Leisure
Subjects:
Online Access:https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_31_vol_7_4__2018.pdf
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author Nyane Ezekiel Macdonald Mofokeng
author_facet Nyane Ezekiel Macdonald Mofokeng
author_sort Nyane Ezekiel Macdonald Mofokeng
collection DOAJ
description Tourism is a fragmented industry made up of numerous businesses engaged in the economic activity of providing products and services to meet tourist demands. The hospitality sector is one of the key drivers of the tourism industry, with an integral component of this sector being food and beverage. Recent reports of counterfeit consumable products in South Africa from immigrant shops, and the breakout violence that ensued, have the potential to negatively impact upon township tourism as this is where the majority of the reports arose from. Local food is considered to be a tourism resource that destinations can harness and utilise as a unique selling point to market a region. However, when the quality of the food is, or is believed to be substandard, the effects are damaging to a destination and has the potential of curbing future tourism growth. That notwithstanding, anti-counterfeit measures as well as food verification tools have largely been designed and geared towards manufacturers, producers and suppliers, leaving consumers with the singular option of believing the product packaging. This research asserts the use of technological advances such as quick response codes as consumer oriented tools with the aim of empowering consumers to be active participants against the illicit trade of counterfeit goods.
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spelling doaj.art-f555c08174b14c17a544b45778ce38352022-12-22T03:09:14ZengAfricaJournalsAfrican Journal of Hospitality, Tourism and Leisure2223-814X2018-08-0174Safeguarding township tourism in South Africa from counterfeit consumable products through consumeroriented technological solutions.Nyane Ezekiel Macdonald Mofokeng0Durban University of Technology South AfricaTourism is a fragmented industry made up of numerous businesses engaged in the economic activity of providing products and services to meet tourist demands. The hospitality sector is one of the key drivers of the tourism industry, with an integral component of this sector being food and beverage. Recent reports of counterfeit consumable products in South Africa from immigrant shops, and the breakout violence that ensued, have the potential to negatively impact upon township tourism as this is where the majority of the reports arose from. Local food is considered to be a tourism resource that destinations can harness and utilise as a unique selling point to market a region. However, when the quality of the food is, or is believed to be substandard, the effects are damaging to a destination and has the potential of curbing future tourism growth. That notwithstanding, anti-counterfeit measures as well as food verification tools have largely been designed and geared towards manufacturers, producers and suppliers, leaving consumers with the singular option of believing the product packaging. This research asserts the use of technological advances such as quick response codes as consumer oriented tools with the aim of empowering consumers to be active participants against the illicit trade of counterfeit goods.https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_31_vol_7_4__2018.pdftownship tourismfood tourismfood fraudspaza and counterfeit goods
spellingShingle Nyane Ezekiel Macdonald Mofokeng
Safeguarding township tourism in South Africa from counterfeit consumable products through consumeroriented technological solutions.
African Journal of Hospitality, Tourism and Leisure
township tourism
food tourism
food fraud
spaza and counterfeit goods
title Safeguarding township tourism in South Africa from counterfeit consumable products through consumeroriented technological solutions.
title_full Safeguarding township tourism in South Africa from counterfeit consumable products through consumeroriented technological solutions.
title_fullStr Safeguarding township tourism in South Africa from counterfeit consumable products through consumeroriented technological solutions.
title_full_unstemmed Safeguarding township tourism in South Africa from counterfeit consumable products through consumeroriented technological solutions.
title_short Safeguarding township tourism in South Africa from counterfeit consumable products through consumeroriented technological solutions.
title_sort safeguarding township tourism in south africa from counterfeit consumable products through consumeroriented technological solutions
topic township tourism
food tourism
food fraud
spaza and counterfeit goods
url https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_31_vol_7_4__2018.pdf
work_keys_str_mv AT nyaneezekielmacdonaldmofokeng safeguardingtownshiptourisminsouthafricafromcounterfeitconsumableproductsthroughconsumerorientedtechnologicalsolutions