Intent to purchase IoT home security devices: Fear vs privacy.

The Internet of Things (IoT) is a widely hyped concept, with its focus on the connection of smart devices to the Internet rather than on people. IoT for consumers is often called the smart home market, and a large part of that market consists of home security devices. Consumers are often motivated t...

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Main Authors: Joey F George, Rui Chen, Lingyao Yuan
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2021-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0257601
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author Joey F George
Rui Chen
Lingyao Yuan
author_facet Joey F George
Rui Chen
Lingyao Yuan
author_sort Joey F George
collection DOAJ
description The Internet of Things (IoT) is a widely hyped concept, with its focus on the connection of smart devices to the Internet rather than on people. IoT for consumers is often called the smart home market, and a large part of that market consists of home security devices. Consumers are often motivated to purchase smart home security devices to prevent burglaries, which they fear may lead to damage to their property or threats to their families. However, they also understand that IoT home security devices may be a threat to the privacy of their personal information. To determine the relative roles of fear and privacy concerns in the decision to purchase IoT home security devices, we conducted a survey of American consumers. We used the Theory of Reasoned Action as the theoretical basis for the study. We found that fear positively affected consumer attitudes toward purchasing smart home security devices, while concerns about privacy negatively affected attitudes. We found that attitudes toward purchase, the opinions of important others, and experience with burglaries all affected intent to purchase. We also found that the relationship between privacy concerns and intent to purchase is completely mediated by attitudes, while fear has both direct and indirect effects on intent.
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spelling doaj.art-f589f7e932814a8581338838663cc82b2022-12-21T19:09:43ZengPublic Library of Science (PLoS)PLoS ONE1932-62032021-01-01169e025760110.1371/journal.pone.0257601Intent to purchase IoT home security devices: Fear vs privacy.Joey F GeorgeRui ChenLingyao YuanThe Internet of Things (IoT) is a widely hyped concept, with its focus on the connection of smart devices to the Internet rather than on people. IoT for consumers is often called the smart home market, and a large part of that market consists of home security devices. Consumers are often motivated to purchase smart home security devices to prevent burglaries, which they fear may lead to damage to their property or threats to their families. However, they also understand that IoT home security devices may be a threat to the privacy of their personal information. To determine the relative roles of fear and privacy concerns in the decision to purchase IoT home security devices, we conducted a survey of American consumers. We used the Theory of Reasoned Action as the theoretical basis for the study. We found that fear positively affected consumer attitudes toward purchasing smart home security devices, while concerns about privacy negatively affected attitudes. We found that attitudes toward purchase, the opinions of important others, and experience with burglaries all affected intent to purchase. We also found that the relationship between privacy concerns and intent to purchase is completely mediated by attitudes, while fear has both direct and indirect effects on intent.https://doi.org/10.1371/journal.pone.0257601
spellingShingle Joey F George
Rui Chen
Lingyao Yuan
Intent to purchase IoT home security devices: Fear vs privacy.
PLoS ONE
title Intent to purchase IoT home security devices: Fear vs privacy.
title_full Intent to purchase IoT home security devices: Fear vs privacy.
title_fullStr Intent to purchase IoT home security devices: Fear vs privacy.
title_full_unstemmed Intent to purchase IoT home security devices: Fear vs privacy.
title_short Intent to purchase IoT home security devices: Fear vs privacy.
title_sort intent to purchase iot home security devices fear vs privacy
url https://doi.org/10.1371/journal.pone.0257601
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AT ruichen intenttopurchaseiothomesecuritydevicesfearvsprivacy
AT lingyaoyuan intenttopurchaseiothomesecuritydevicesfearvsprivacy