Adolescents’ perspectives regarding their communication with reproductive health service providers in Rwanda: an explorative study

Abstract Background Adolescents in low-middle-income countries often face limited access to health information and services due to several different factors. Ineffective communication between healthcare providers and adolescents is among them. This study aims to assess adolescents’ perspectives rega...

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Main Authors: Josephine Uzayisenga, Augustin Nshimiyimana, Gerard Kaberuka, Marie Laetitia Ishimwe Bazakare, Valens Mbarushimana, Madeleine Mukeshimana, Aimable Musafili, Laetitia Nyirazinyoye
Format: Article
Language:English
Published: BMC 2024-01-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-023-10526-3
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author Josephine Uzayisenga
Augustin Nshimiyimana
Gerard Kaberuka
Marie Laetitia Ishimwe Bazakare
Valens Mbarushimana
Madeleine Mukeshimana
Aimable Musafili
Laetitia Nyirazinyoye
author_facet Josephine Uzayisenga
Augustin Nshimiyimana
Gerard Kaberuka
Marie Laetitia Ishimwe Bazakare
Valens Mbarushimana
Madeleine Mukeshimana
Aimable Musafili
Laetitia Nyirazinyoye
author_sort Josephine Uzayisenga
collection DOAJ
description Abstract Background Adolescents in low-middle-income countries often face limited access to health information and services due to several different factors. Ineffective communication between healthcare providers and adolescents is among them. This study aims to assess adolescents’ perspectives regarding their communication with reproductive health service providers in Rwanda. Methods A phenomenological exploratory qualitative study was used. Eleven focus group discussions were conducted among adolescents aged 10 to 19 years between December 2020 and January 2021. All participants were identified through their respective health care providers in youth-friendly centres available in the Kigali district representing the urban area and Kamonyi district representing the rural area. All interviews were transcribed and translated into English and analysed by using thematic content analysis. Results Poor communication between healthcare providers and adolescents was identified and attributed to the judgmental attitudes of some healthcare providers, while good communication was cited by many adolescents as an important key of access to services. All adolescents were eager to access reproductive health services and be educated about reproductive health issues. Conclusion Effective communication is essential when it comes to providing reproductive health services, as this establishes a strong relationship between a service provider and an adolescent who wants to talk about their concerns, while poor communication prevents adolescents from asking questions about unknown topics.
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spelling doaj.art-f59f56c0167849c1ba0a5336bcc2a5512024-01-21T12:15:27ZengBMCBMC Health Services Research1472-69632024-01-012411810.1186/s12913-023-10526-3Adolescents’ perspectives regarding their communication with reproductive health service providers in Rwanda: an explorative studyJosephine Uzayisenga0Augustin Nshimiyimana1Gerard Kaberuka2Marie Laetitia Ishimwe Bazakare3Valens Mbarushimana4Madeleine Mukeshimana5Aimable Musafili6Laetitia Nyirazinyoye7School of Public Health, College of Medicine and Health Sciences, University of RwandaDepartment of Psychiatry and Behavioural Sciences, School of Medicine and Pharmacy, College of Medicine and Health Sciences, University of RwandaCentre for International Reproductive Health Trainings (CIRHT), Michigan UniversityCentre for International Reproductive Health Trainings (CIRHT), Michigan UniversitySchool of Public Health, College of Medicine and Health Sciences, University of RwandaSchool of Nursing and Midwifery, College of Medicine and Health Sciences, University of RwandaDepartment of Paediatrics and Child Health, School of Medicine and Pharmacy, College of Medicine and Health Sciences, University of RwandaSchool of Public Health, College of Medicine and Health Sciences, University of RwandaAbstract Background Adolescents in low-middle-income countries often face limited access to health information and services due to several different factors. Ineffective communication between healthcare providers and adolescents is among them. This study aims to assess adolescents’ perspectives regarding their communication with reproductive health service providers in Rwanda. Methods A phenomenological exploratory qualitative study was used. Eleven focus group discussions were conducted among adolescents aged 10 to 19 years between December 2020 and January 2021. All participants were identified through their respective health care providers in youth-friendly centres available in the Kigali district representing the urban area and Kamonyi district representing the rural area. All interviews were transcribed and translated into English and analysed by using thematic content analysis. Results Poor communication between healthcare providers and adolescents was identified and attributed to the judgmental attitudes of some healthcare providers, while good communication was cited by many adolescents as an important key of access to services. All adolescents were eager to access reproductive health services and be educated about reproductive health issues. Conclusion Effective communication is essential when it comes to providing reproductive health services, as this establishes a strong relationship between a service provider and an adolescent who wants to talk about their concerns, while poor communication prevents adolescents from asking questions about unknown topics.https://doi.org/10.1186/s12913-023-10526-3AdolescentsCommunicationSexual and Reproductive HealthHealth Care ProvidersRwandaQualitative
spellingShingle Josephine Uzayisenga
Augustin Nshimiyimana
Gerard Kaberuka
Marie Laetitia Ishimwe Bazakare
Valens Mbarushimana
Madeleine Mukeshimana
Aimable Musafili
Laetitia Nyirazinyoye
Adolescents’ perspectives regarding their communication with reproductive health service providers in Rwanda: an explorative study
BMC Health Services Research
Adolescents
Communication
Sexual and Reproductive Health
Health Care Providers
Rwanda
Qualitative
title Adolescents’ perspectives regarding their communication with reproductive health service providers in Rwanda: an explorative study
title_full Adolescents’ perspectives regarding their communication with reproductive health service providers in Rwanda: an explorative study
title_fullStr Adolescents’ perspectives regarding their communication with reproductive health service providers in Rwanda: an explorative study
title_full_unstemmed Adolescents’ perspectives regarding their communication with reproductive health service providers in Rwanda: an explorative study
title_short Adolescents’ perspectives regarding their communication with reproductive health service providers in Rwanda: an explorative study
title_sort adolescents perspectives regarding their communication with reproductive health service providers in rwanda an explorative study
topic Adolescents
Communication
Sexual and Reproductive Health
Health Care Providers
Rwanda
Qualitative
url https://doi.org/10.1186/s12913-023-10526-3
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