Deriving and Comparing Hierarchical Value Map for a Highly Involved Product in Virtual and Traditional Market

This study aims to outline the reasons behind the behavior of those customers buying laptop from virtual and traditional market, through deriving hierarchical value map (HVM) using means-end theory. Data was gathered from 40 students using laddering interview. Twenty students had online shopping exp...

Full description

Bibliographic Details
Main Authors: Shahriar Azizi, Seyed Milad Hosseini
Format: Article
Language:fas
Published: University of Tehran 2018-03-01
Series:Journal of Information Technology Management
Subjects:
Online Access:https://jitm.ut.ac.ir/article_63626_d65ee8fe9bb7eb3995fd3fa930ca3008.pdf
_version_ 1818755906434760704
author Shahriar Azizi
Seyed Milad Hosseini
author_facet Shahriar Azizi
Seyed Milad Hosseini
author_sort Shahriar Azizi
collection DOAJ
description This study aims to outline the reasons behind the behavior of those customers buying laptop from virtual and traditional market, through deriving hierarchical value map (HVM) using means-end theory. Data was gathered from 40 students using laddering interview. Twenty students had online shopping experiences and had more trust to E-stores and twenty others had more trust and experience buying from traditional stores. Using content analysis, 6 attributes, 13 consequences, and 5 values for the online stores, and 7 attributes, 16 consequences and 5 values for the traditional store were derived. At the next step aggregated Hierarchical Value Map (HVM) was depicted for each market. Regarding the virtual store map, the following linkage “possibility of creating a personal profile- customization- unique offers- discount-being valuable” and regarding the traditional value map the following links “bargaining- influencing the price- economization- putting resources to other use- more comfort” have shown to have the most associations among the interviewees.
first_indexed 2024-12-18T05:46:35Z
format Article
id doaj.art-f5cd29761e8f4e5e92fc8ef06a347072
institution Directory Open Access Journal
issn 2008-5893
2423-5059
language fas
last_indexed 2024-12-18T05:46:35Z
publishDate 2018-03-01
publisher University of Tehran
record_format Article
series Journal of Information Technology Management
spelling doaj.art-f5cd29761e8f4e5e92fc8ef06a3470722022-12-21T21:19:01ZfasUniversity of TehranJournal of Information Technology Management2008-58932423-50592018-03-0110111713410.22059/jitm.2017.239014.212063626Deriving and Comparing Hierarchical Value Map for a Highly Involved Product in Virtual and Traditional MarketShahriar Azizi0Seyed Milad Hosseini1Associate Prof. in Business Management, Shahid Beheshti University, Tehran, IranMSc. Student in Business Management, University of Shahid Beheshti, Tehran, IranThis study aims to outline the reasons behind the behavior of those customers buying laptop from virtual and traditional market, through deriving hierarchical value map (HVM) using means-end theory. Data was gathered from 40 students using laddering interview. Twenty students had online shopping experiences and had more trust to E-stores and twenty others had more trust and experience buying from traditional stores. Using content analysis, 6 attributes, 13 consequences, and 5 values for the online stores, and 7 attributes, 16 consequences and 5 values for the traditional store were derived. At the next step aggregated Hierarchical Value Map (HVM) was depicted for each market. Regarding the virtual store map, the following linkage “possibility of creating a personal profile- customization- unique offers- discount-being valuable” and regarding the traditional value map the following links “bargaining- influencing the price- economization- putting resources to other use- more comfort” have shown to have the most associations among the interviewees.https://jitm.ut.ac.ir/article_63626_d65ee8fe9bb7eb3995fd3fa930ca3008.pdfHierarchical value mapHigh-involvementladdering techniqueMeans- end theoryVirtual and traditional store
spellingShingle Shahriar Azizi
Seyed Milad Hosseini
Deriving and Comparing Hierarchical Value Map for a Highly Involved Product in Virtual and Traditional Market
Journal of Information Technology Management
Hierarchical value map
High-involvement
laddering technique
Means- end theory
Virtual and traditional store
title Deriving and Comparing Hierarchical Value Map for a Highly Involved Product in Virtual and Traditional Market
title_full Deriving and Comparing Hierarchical Value Map for a Highly Involved Product in Virtual and Traditional Market
title_fullStr Deriving and Comparing Hierarchical Value Map for a Highly Involved Product in Virtual and Traditional Market
title_full_unstemmed Deriving and Comparing Hierarchical Value Map for a Highly Involved Product in Virtual and Traditional Market
title_short Deriving and Comparing Hierarchical Value Map for a Highly Involved Product in Virtual and Traditional Market
title_sort deriving and comparing hierarchical value map for a highly involved product in virtual and traditional market
topic Hierarchical value map
High-involvement
laddering technique
Means- end theory
Virtual and traditional store
url https://jitm.ut.ac.ir/article_63626_d65ee8fe9bb7eb3995fd3fa930ca3008.pdf
work_keys_str_mv AT shahriarazizi derivingandcomparinghierarchicalvaluemapforahighlyinvolvedproductinvirtualandtraditionalmarket
AT seyedmiladhosseini derivingandcomparinghierarchicalvaluemapforahighlyinvolvedproductinvirtualandtraditionalmarket