Methodology of logistics planning based on project management and system dynamics for business service providers
This paper presents a logistics planning methodology which integrates four conceptual tools: management services, logistics, project management and system dynamics. This methodology is used to make an integral analysis of the activities carried out by service provider companies across the logistics...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Universidad de Antioquia
2013-02-01
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| Series: | Revista Facultad de Ingeniería Universidad de Antioquia |
| Subjects: | |
| Online Access: | https://revistas.udea.edu.co/index.php/ingenieria/article/view/14616 |
| _version_ | 1797861657462964224 |
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| author | Dusko Kalenatic Luz Helena Mancera Méndez Karol Viviana Moreno Valbuena Leonardo José González Rodríguez |
| author_facet | Dusko Kalenatic Luz Helena Mancera Méndez Karol Viviana Moreno Valbuena Leonardo José González Rodríguez |
| author_sort | Dusko Kalenatic |
| collection | DOAJ |
| description |
This paper presents a logistics planning methodology which integrates four conceptual tools: management services, logistics, project management and system dynamics. This methodology is used to make an integral analysis of the activities carried out by service provider companies across the logistics cycle. The process of service is understood as a succession of projects, which for each activity analyzes the controllable and uncontrollable variables, the renewable and nonrenewable resources and their interactions from a systems perspective. This integration is supported in the system dynamics as a tool for quantitative analysis. The methodology supports the decision-making at the strategic, tactical and operational level to improve coordination between the activities and resource allocation by reducing delays and improving customer perception about quality of service.
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| first_indexed | 2024-04-09T22:07:49Z |
| format | Article |
| id | doaj.art-f6394b6fc36d41b58d5ed8146e0be5f7 |
| institution | Directory Open Access Journal |
| issn | 0120-6230 2422-2844 |
| language | English |
| last_indexed | 2024-04-09T22:07:49Z |
| publishDate | 2013-02-01 |
| publisher | Universidad de Antioquia |
| record_format | Article |
| series | Revista Facultad de Ingeniería Universidad de Antioquia |
| spelling | doaj.art-f6394b6fc36d41b58d5ed8146e0be5f72023-03-23T12:36:18ZengUniversidad de AntioquiaRevista Facultad de Ingeniería Universidad de Antioquia0120-62302422-28442013-02-015810.17533/udea.redin.14616Methodology of logistics planning based on project management and system dynamics for business service providersDusko Kalenatic0Luz Helena Mancera Méndez1Karol Viviana Moreno Valbuena2Leonardo José González Rodríguez3University of La SabanaUniversity of La SabanaUniversity of La SabanaUniversity of La Sabana This paper presents a logistics planning methodology which integrates four conceptual tools: management services, logistics, project management and system dynamics. This methodology is used to make an integral analysis of the activities carried out by service provider companies across the logistics cycle. The process of service is understood as a succession of projects, which for each activity analyzes the controllable and uncontrollable variables, the renewable and nonrenewable resources and their interactions from a systems perspective. This integration is supported in the system dynamics as a tool for quantitative analysis. The methodology supports the decision-making at the strategic, tactical and operational level to improve coordination between the activities and resource allocation by reducing delays and improving customer perception about quality of service. https://revistas.udea.edu.co/index.php/ingenieria/article/view/14616logistics planning service management project managementsystem dynamics |
| spellingShingle | Dusko Kalenatic Luz Helena Mancera Méndez Karol Viviana Moreno Valbuena Leonardo José González Rodríguez Methodology of logistics planning based on project management and system dynamics for business service providers Revista Facultad de Ingeniería Universidad de Antioquia logistics planning service management project management system dynamics |
| title | Methodology of logistics planning based on project management and system dynamics for business service providers |
| title_full | Methodology of logistics planning based on project management and system dynamics for business service providers |
| title_fullStr | Methodology of logistics planning based on project management and system dynamics for business service providers |
| title_full_unstemmed | Methodology of logistics planning based on project management and system dynamics for business service providers |
| title_short | Methodology of logistics planning based on project management and system dynamics for business service providers |
| title_sort | methodology of logistics planning based on project management and system dynamics for business service providers |
| topic | logistics planning service management project management system dynamics |
| url | https://revistas.udea.edu.co/index.php/ingenieria/article/view/14616 |
| work_keys_str_mv | AT duskokalenatic methodologyoflogisticsplanningbasedonprojectmanagementandsystemdynamicsforbusinessserviceproviders AT luzhelenamanceramendez methodologyoflogisticsplanningbasedonprojectmanagementandsystemdynamicsforbusinessserviceproviders AT karolvivianamorenovalbuena methodologyoflogisticsplanningbasedonprojectmanagementandsystemdynamicsforbusinessserviceproviders AT leonardojosegonzalezrodriguez methodologyoflogisticsplanningbasedonprojectmanagementandsystemdynamicsforbusinessserviceproviders |