Identifying positions and roles of travel agencies based on relationship redundancy in a package tour network

The travel agencies have a cooperative-competitive relationship with each other. In line with the background, the agencies need to know clearly their positions and roles in the industrial network. First, an affiliate network matrix is established based on the relationship between travel agents that...

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Main Author: Yu-hsin Chang
Format: Article
Language:English
Published: Elsevier 2020-01-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2405844020300724
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author Yu-hsin Chang
author_facet Yu-hsin Chang
author_sort Yu-hsin Chang
collection DOAJ
description The travel agencies have a cooperative-competitive relationship with each other. In line with the background, the agencies need to know clearly their positions and roles in the industrial network. First, an affiliate network matrix is established based on the relationship between travel agents that participate in the package tour (PAK). Then, the two-mode network analysis and relationship redundancy are adopted to construct two new indicators, namely, the active relationship and complementary relationship, to assess the agencies’ positions and roles in the tourism network. The active relationship (AR) is constructed to identify the activeness of an agency in the travel industry while the complementary relationship (CR) is constructed to identify the need of a travel agency for complementary resources. A two-dimensional coordinate chart is formed to analyze the positions and roles of the travel agencies. The travel providers in this study are classified into followers, speculators, dependents and leaders.
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spelling doaj.art-f6d015c3f3a74c52b7a84aa7320f0a2d2022-12-21T19:05:03ZengElsevierHeliyon2405-84402020-01-0161e03227Identifying positions and roles of travel agencies based on relationship redundancy in a package tour networkYu-hsin Chang0Corresponding author.; Department and Graduate Institute of Marketing and Logistics Management, Chaoyang University of Technology, TaiwanThe travel agencies have a cooperative-competitive relationship with each other. In line with the background, the agencies need to know clearly their positions and roles in the industrial network. First, an affiliate network matrix is established based on the relationship between travel agents that participate in the package tour (PAK). Then, the two-mode network analysis and relationship redundancy are adopted to construct two new indicators, namely, the active relationship and complementary relationship, to assess the agencies’ positions and roles in the tourism network. The active relationship (AR) is constructed to identify the activeness of an agency in the travel industry while the complementary relationship (CR) is constructed to identify the need of a travel agency for complementary resources. A two-dimensional coordinate chart is formed to analyze the positions and roles of the travel agencies. The travel providers in this study are classified into followers, speculators, dependents and leaders.http://www.sciencedirect.com/science/article/pii/S2405844020300724Package tour (PAK)Social network analysisRelationship redundancyActive and complementary relationshipPosition and roleTourism
spellingShingle Yu-hsin Chang
Identifying positions and roles of travel agencies based on relationship redundancy in a package tour network
Heliyon
Package tour (PAK)
Social network analysis
Relationship redundancy
Active and complementary relationship
Position and role
Tourism
title Identifying positions and roles of travel agencies based on relationship redundancy in a package tour network
title_full Identifying positions and roles of travel agencies based on relationship redundancy in a package tour network
title_fullStr Identifying positions and roles of travel agencies based on relationship redundancy in a package tour network
title_full_unstemmed Identifying positions and roles of travel agencies based on relationship redundancy in a package tour network
title_short Identifying positions and roles of travel agencies based on relationship redundancy in a package tour network
title_sort identifying positions and roles of travel agencies based on relationship redundancy in a package tour network
topic Package tour (PAK)
Social network analysis
Relationship redundancy
Active and complementary relationship
Position and role
Tourism
url http://www.sciencedirect.com/science/article/pii/S2405844020300724
work_keys_str_mv AT yuhsinchang identifyingpositionsandrolesoftravelagenciesbasedonrelationshipredundancyinapackagetournetwork