Creating or Destructing Value in Use? Handling Cognitive Impairments in Co-Creation with Serious and Chronically Ill Users

Creating or Destructing Value in Use? Handling Cognitive Impairments in Co-Creation with Serious and Chronically Ill Users

Theoretically based on public service logic (PSL), this article addresses how users’ cognitive impairments can affect co-creation processes and value outcomes in a public sector environment, and how the service providers can handle this issue. It directs attention to value creation in the context of...

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Bibliographic Details
Main Author: Jim Broch Skarli
Format: Article
Language:English
Published: MDPI AG 2021-02-01
Series:Administrative Sciences
Subjects:
public service logic
co-creation
co-destruction
value in use
health care
health literacy
Online Access:https://www.mdpi.com/2076-3387/11/1/16

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