Perceptions of health professionals about the quality of communication and deliberation with the patient and its impact on the health decision making process
The information process is considered a core element in decision-making and an obligatory matter of concern for the health professional. Rather than information per se, we should perhaps mention the need for communication between the health professional and the patient, which should be appropriate t...
| Main Authors: | , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2018-12-01
|
| Series: | Journal of Public Health Research |
| Subjects: | |
| Online Access: | https://www.jphres.org/index.php/jphres/article/view/1445 |
| _version_ | 1797968385401683968 |
|---|---|
| author | Eduardo Osuna Antonio Pérez-Carrión María D. Pérez-Cárceles Francisco Machado |
| author_facet | Eduardo Osuna Antonio Pérez-Carrión María D. Pérez-Cárceles Francisco Machado |
| author_sort | Eduardo Osuna |
| collection | DOAJ |
| description | The information process is considered a core element in decision-making and an obligatory matter of concern for the health professional. Rather than information per se, we should perhaps mention the need for communication between the health professional and the patient, which should be appropriate to each specific case and situation. Interaction and communication during the relationship generates a degree of trust that contributes to improving care quality and health-related results. The aim of this study is to know the perception of professionals on the quality of communication and its impact on the decision-making process of the patient and the degree of involvement of health professionals in the process of communication with the patient. A sample of 2186 health professionals (1578 nurses, 586 physicians, and 22 pharmacists) was studied. A questionnaire composed of 20 items dealing with the process of communication with the patient and obtaining informed consent was administered. Our study revealed the high consideration that professionals hold of their communication skills with patients since almost 80% of those surveyed, think they are sufficiently skilled in this area. Professionals refers that nurses are most skilled at communicating with patients. Communication in the clinical relationship must not only serve as a way for the professional to obtain information from the patient on their pathology, but also as a means to inform patients so that they understand their illness. Patients also like to feel that they are being listened to and are co-participants in the care process. Communication should be a continuous object of study for all health professionals, both in primary and specialised attention. |
| first_indexed | 2024-04-11T02:44:58Z |
| format | Article |
| id | doaj.art-f768c55930a048d69e3dd50767155b57 |
| institution | Directory Open Access Journal |
| issn | 2279-9028 2279-9036 |
| language | English |
| last_indexed | 2024-04-11T02:44:58Z |
| publishDate | 2018-12-01 |
| publisher | SAGE Publishing |
| record_format | Article |
| series | Journal of Public Health Research |
| spelling | doaj.art-f768c55930a048d69e3dd50767155b572023-01-02T18:11:30ZengSAGE PublishingJournal of Public Health Research2279-90282279-90362018-12-017310.4081/jphr.2018.1445Perceptions of health professionals about the quality of communication and deliberation with the patient and its impact on the health decision making processEduardo Osuna0Antonio Pérez-Carrión1María D. Pérez-Cárceles2Francisco Machado3Department of Forensic Medicine, School of Medicine, University of MurciaUniversity Hospital Reina Sofía, School of Medicine, University of MurciaDepartment of Forensic Medicine, School of Medicine, University of MurciaUniversity Hospital Reina Sofía, School of Medicine, University of MurciaThe information process is considered a core element in decision-making and an obligatory matter of concern for the health professional. Rather than information per se, we should perhaps mention the need for communication between the health professional and the patient, which should be appropriate to each specific case and situation. Interaction and communication during the relationship generates a degree of trust that contributes to improving care quality and health-related results. The aim of this study is to know the perception of professionals on the quality of communication and its impact on the decision-making process of the patient and the degree of involvement of health professionals in the process of communication with the patient. A sample of 2186 health professionals (1578 nurses, 586 physicians, and 22 pharmacists) was studied. A questionnaire composed of 20 items dealing with the process of communication with the patient and obtaining informed consent was administered. Our study revealed the high consideration that professionals hold of their communication skills with patients since almost 80% of those surveyed, think they are sufficiently skilled in this area. Professionals refers that nurses are most skilled at communicating with patients. Communication in the clinical relationship must not only serve as a way for the professional to obtain information from the patient on their pathology, but also as a means to inform patients so that they understand their illness. Patients also like to feel that they are being listened to and are co-participants in the care process. Communication should be a continuous object of study for all health professionals, both in primary and specialised attention.https://www.jphres.org/index.php/jphres/article/view/1445Physician-patient relations; Patient-centred care; Communication; Decision making. |
| spellingShingle | Eduardo Osuna Antonio Pérez-Carrión María D. Pérez-Cárceles Francisco Machado Perceptions of health professionals about the quality of communication and deliberation with the patient and its impact on the health decision making process Journal of Public Health Research Physician-patient relations; Patient-centred care; Communication; Decision making. |
| title | Perceptions of health professionals about the quality of communication and deliberation with the patient and its impact on the health decision making process |
| title_full | Perceptions of health professionals about the quality of communication and deliberation with the patient and its impact on the health decision making process |
| title_fullStr | Perceptions of health professionals about the quality of communication and deliberation with the patient and its impact on the health decision making process |
| title_full_unstemmed | Perceptions of health professionals about the quality of communication and deliberation with the patient and its impact on the health decision making process |
| title_short | Perceptions of health professionals about the quality of communication and deliberation with the patient and its impact on the health decision making process |
| title_sort | perceptions of health professionals about the quality of communication and deliberation with the patient and its impact on the health decision making process |
| topic | Physician-patient relations; Patient-centred care; Communication; Decision making. |
| url | https://www.jphres.org/index.php/jphres/article/view/1445 |
| work_keys_str_mv | AT eduardoosuna perceptionsofhealthprofessionalsaboutthequalityofcommunicationanddeliberationwiththepatientanditsimpactonthehealthdecisionmakingprocess AT antonioperezcarrion perceptionsofhealthprofessionalsaboutthequalityofcommunicationanddeliberationwiththepatientanditsimpactonthehealthdecisionmakingprocess AT mariadperezcarceles perceptionsofhealthprofessionalsaboutthequalityofcommunicationanddeliberationwiththepatientanditsimpactonthehealthdecisionmakingprocess AT franciscomachado perceptionsofhealthprofessionalsaboutthequalityofcommunicationanddeliberationwiththepatientanditsimpactonthehealthdecisionmakingprocess |