Public Sector Sustainability in the Balanced Scorecard – A Portuguese City Council Case

Increasingly, sustainability has been integrated in public organizations, particularly by regional authorities. The Balanced Scorecard (BSC), as a tool for assessing and measuring the performance of organizations enables the integration of sustainability (in its environmental, social and economic is...

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Main Authors: Pereira Inês, Oliveira Helena Costa
Format: Article
Language:English
Published: EDP Sciences 2020-01-01
Series:E3S Web of Conferences
Online Access:https://www.e3s-conferences.org/articles/e3sconf/pdf/2020/68/e3sconf_ift2020_06017.pdf
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author Pereira Inês
Oliveira Helena Costa
author_facet Pereira Inês
Oliveira Helena Costa
author_sort Pereira Inês
collection DOAJ
description Increasingly, sustainability has been integrated in public organizations, particularly by regional authorities. The Balanced Scorecard (BSC), as a tool for assessing and measuring the performance of organizations enables the integration of sustainability (in its environmental, social and economic issues) in a Sustainability Balanced Scorecard (SBSC). The purpose of this study is to design a SBSC for a Portuguese city council that assists a population of 24 thousand inhabitants. In this sense, it aims to structure the BSC’s perspectives in the city council; interrelate sustainability issues in a SBSC, and; articulate the several perspectives on a strategic map. The present case resorts on a questionnaire sent to the city council president and document analysis. We conclude that the sustainability and the traditional structure of the BSC adapt to public organization. The study contributes to the development of sustainability in the public sector, presenting sustainability in an integrated and systemic manner, aligned with the several organizational responsibilities.
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spelling doaj.art-f78ee29511474aff8df3c4baa400cf3d2022-12-21T18:10:01ZengEDP SciencesE3S Web of Conferences2267-12422020-01-012080601710.1051/e3sconf/202020806017e3sconf_ift2020_06017Public Sector Sustainability in the Balanced Scorecard – A Portuguese City Council CasePereira InêsOliveira Helena CostaIncreasingly, sustainability has been integrated in public organizations, particularly by regional authorities. The Balanced Scorecard (BSC), as a tool for assessing and measuring the performance of organizations enables the integration of sustainability (in its environmental, social and economic issues) in a Sustainability Balanced Scorecard (SBSC). The purpose of this study is to design a SBSC for a Portuguese city council that assists a population of 24 thousand inhabitants. In this sense, it aims to structure the BSC’s perspectives in the city council; interrelate sustainability issues in a SBSC, and; articulate the several perspectives on a strategic map. The present case resorts on a questionnaire sent to the city council president and document analysis. We conclude that the sustainability and the traditional structure of the BSC adapt to public organization. The study contributes to the development of sustainability in the public sector, presenting sustainability in an integrated and systemic manner, aligned with the several organizational responsibilities.https://www.e3s-conferences.org/articles/e3sconf/pdf/2020/68/e3sconf_ift2020_06017.pdf
spellingShingle Pereira Inês
Oliveira Helena Costa
Public Sector Sustainability in the Balanced Scorecard – A Portuguese City Council Case
E3S Web of Conferences
title Public Sector Sustainability in the Balanced Scorecard – A Portuguese City Council Case
title_full Public Sector Sustainability in the Balanced Scorecard – A Portuguese City Council Case
title_fullStr Public Sector Sustainability in the Balanced Scorecard – A Portuguese City Council Case
title_full_unstemmed Public Sector Sustainability in the Balanced Scorecard – A Portuguese City Council Case
title_short Public Sector Sustainability in the Balanced Scorecard – A Portuguese City Council Case
title_sort public sector sustainability in the balanced scorecard a portuguese city council case
url https://www.e3s-conferences.org/articles/e3sconf/pdf/2020/68/e3sconf_ift2020_06017.pdf
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