Detecting Emotions behind the Screen

Students’ emotional health is a major contributor to educational success. Hence, to support students’ success in online learning platforms, we contribute with the development of an analysis of the emotional orientations and triggers in their text messages. Such analysis could be automated and used f...

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Main Authors: Najla Alkaabi, Nazar Zaki, Heba Ismail, Manzoor Khan
Format: Article
Language:English
Published: MDPI AG 2022-11-01
Series:AI
Subjects:
Online Access:https://www.mdpi.com/2673-2688/3/4/56
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author Najla Alkaabi
Nazar Zaki
Heba Ismail
Manzoor Khan
author_facet Najla Alkaabi
Nazar Zaki
Heba Ismail
Manzoor Khan
author_sort Najla Alkaabi
collection DOAJ
description Students’ emotional health is a major contributor to educational success. Hence, to support students’ success in online learning platforms, we contribute with the development of an analysis of the emotional orientations and triggers in their text messages. Such analysis could be automated and used for early detection of the emotional status of students. In our approach, we relied on transfer learning to train the model, using the pre-trained Bidirectional Encoder Representations from Transformers model (BERT). The model classified messages as positive, negative, or neutral. The transfer learning model was then used to classify a larger unlabeled dataset and fine-grained emotions in the negative messages only, using NRC lexicon. In our analysis to the results, we focused in discovering the dominant negative emotions expressed and the most common words students used to express them. We believe this can be an important clue or first line of detection that may assist mental health practitioners to develop targeted programs for students, especially with the massive shift to online education due to the COVID-19 pandemic. We compared our model to a state-of-the-art ML-based model and found our model outperformed the other by achieving a 91% accuracy compared to an 86%. To the best of our knowledge, this is the first study to focus on a mental health analysis of students in online educational platforms other than massive open online courses (MOOCs).
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spelling doaj.art-f7cea5c9390a4d3aaed3efad5a35b7922023-11-24T12:48:51ZengMDPI AGAI2673-26882022-11-013494896010.3390/ai3040056Detecting Emotions behind the ScreenNajla Alkaabi0Nazar Zaki1Heba Ismail2Manzoor Khan3College of Information Technology, United Arab Emirates University, Abu Dhabi 15551, United Arab EmiratesCollege of Information Technology, United Arab Emirates University, Abu Dhabi 15551, United Arab EmiratesDepartment of CS-IT, College of Engineering, Abu Dhabi University (ADU), Abu Dhabi 60511, United Arab EmiratesCollege of Information Technology, United Arab Emirates University, Abu Dhabi 15551, United Arab EmiratesStudents’ emotional health is a major contributor to educational success. Hence, to support students’ success in online learning platforms, we contribute with the development of an analysis of the emotional orientations and triggers in their text messages. Such analysis could be automated and used for early detection of the emotional status of students. In our approach, we relied on transfer learning to train the model, using the pre-trained Bidirectional Encoder Representations from Transformers model (BERT). The model classified messages as positive, negative, or neutral. The transfer learning model was then used to classify a larger unlabeled dataset and fine-grained emotions in the negative messages only, using NRC lexicon. In our analysis to the results, we focused in discovering the dominant negative emotions expressed and the most common words students used to express them. We believe this can be an important clue or first line of detection that may assist mental health practitioners to develop targeted programs for students, especially with the massive shift to online education due to the COVID-19 pandemic. We compared our model to a state-of-the-art ML-based model and found our model outperformed the other by achieving a 91% accuracy compared to an 86%. To the best of our knowledge, this is the first study to focus on a mental health analysis of students in online educational platforms other than massive open online courses (MOOCs).https://www.mdpi.com/2673-2688/3/4/56BERTeducationemotions detectionmental healthNRC lexicononline learning
spellingShingle Najla Alkaabi
Nazar Zaki
Heba Ismail
Manzoor Khan
Detecting Emotions behind the Screen
AI
BERT
education
emotions detection
mental health
NRC lexicon
online learning
title Detecting Emotions behind the Screen
title_full Detecting Emotions behind the Screen
title_fullStr Detecting Emotions behind the Screen
title_full_unstemmed Detecting Emotions behind the Screen
title_short Detecting Emotions behind the Screen
title_sort detecting emotions behind the screen
topic BERT
education
emotions detection
mental health
NRC lexicon
online learning
url https://www.mdpi.com/2673-2688/3/4/56
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