Attributes Required by Physiotherapists to Increase Adoption and Implementation of Practice Management Software: A Qualitative Study Using Focus Groups

(1) Background: The aim of this study was to identify the practice management software (PMS) attributes required by physiotherapists to improve software design and development in order to increase the adoption and implementation of software and minimize the impact on the workflow of the clinic. (2)...

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Main Authors: Eduardo Arza-Moncunill, Rodrigo Martín-San Agustín, Noemí Moreno-Seguro, Adrián Escriche-Escuder, Francesc Medina-Mirapeix
Format: Article
Language:English
Published: MDPI AG 2024-02-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/14/5/1853
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author Eduardo Arza-Moncunill
Rodrigo Martín-San Agustín
Noemí Moreno-Seguro
Adrián Escriche-Escuder
Francesc Medina-Mirapeix
author_facet Eduardo Arza-Moncunill
Rodrigo Martín-San Agustín
Noemí Moreno-Seguro
Adrián Escriche-Escuder
Francesc Medina-Mirapeix
author_sort Eduardo Arza-Moncunill
collection DOAJ
description (1) Background: The aim of this study was to identify the practice management software (PMS) attributes required by physiotherapists to improve software design and development in order to increase the adoption and implementation of software and minimize the impact on the workflow of the clinic. (2) Methods: In total, 27 graduated physiotherapists with clinical and management expertise and experience in management software for physiotherapy services participated in six focus groups. Research staff members recorded, transcribed, and analyzed the focus groups, using a thematic analysis to code and classify the comments. (3) Results: A total of 43 categories of coded statements divided into 12 subthemes and five broad themes were identified and compiled in two core areas of content: clinical care and administrative tasks. In order to improve the adoption and implementation of physiotherapy PMS, this research provides experiential knowledge on the inefficiencies perceived by physiotherapists regarding current software programs and the specific attributes to assist practice management and facilitate workflows. The focus group analyses led us to map the multifaceted framework for physiotherapy PMS. (4) Conclusion: These findings provide valuable information as to what aspects are meaningful for the future design and development of physiotherapy PMS, thus providing guidance to both software developers and to end-users when benchmarking software solutions.
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spelling doaj.art-f8225788645341198be0dd613c142a662024-03-12T16:39:13ZengMDPI AGApplied Sciences2076-34172024-02-01145185310.3390/app14051853Attributes Required by Physiotherapists to Increase Adoption and Implementation of Practice Management Software: A Qualitative Study Using Focus GroupsEduardo Arza-Moncunill0Rodrigo Martín-San Agustín1Noemí Moreno-Seguro2Adrián Escriche-Escuder3Francesc Medina-Mirapeix4Clinimetry and Technological Development in Therapeutic Exercise Research Group (CLIDET), Department of Physiotherapy, University of Valencia, 46010 Valencia, SpainClinimetry and Technological Development in Therapeutic Exercise Research Group (CLIDET), Department of Physiotherapy, University of Valencia, 46010 Valencia, SpainDepartment of Physiotherapy, University of Valencia, 46010 Valencia, SpainClinimetry and Technological Development in Therapeutic Exercise Research Group (CLIDET), Department of Physiotherapy, University of Valencia, 46010 Valencia, SpainClinimetry and Technological Development in Therapeutic Exercise Research Group (CLIDET), Department of Physiotherapy, University of Valencia, 46010 Valencia, Spain(1) Background: The aim of this study was to identify the practice management software (PMS) attributes required by physiotherapists to improve software design and development in order to increase the adoption and implementation of software and minimize the impact on the workflow of the clinic. (2) Methods: In total, 27 graduated physiotherapists with clinical and management expertise and experience in management software for physiotherapy services participated in six focus groups. Research staff members recorded, transcribed, and analyzed the focus groups, using a thematic analysis to code and classify the comments. (3) Results: A total of 43 categories of coded statements divided into 12 subthemes and five broad themes were identified and compiled in two core areas of content: clinical care and administrative tasks. In order to improve the adoption and implementation of physiotherapy PMS, this research provides experiential knowledge on the inefficiencies perceived by physiotherapists regarding current software programs and the specific attributes to assist practice management and facilitate workflows. The focus group analyses led us to map the multifaceted framework for physiotherapy PMS. (4) Conclusion: These findings provide valuable information as to what aspects are meaningful for the future design and development of physiotherapy PMS, thus providing guidance to both software developers and to end-users when benchmarking software solutions.https://www.mdpi.com/2076-3417/14/5/1853physiotherapistsattributes practice management softwarefocus groups
spellingShingle Eduardo Arza-Moncunill
Rodrigo Martín-San Agustín
Noemí Moreno-Seguro
Adrián Escriche-Escuder
Francesc Medina-Mirapeix
Attributes Required by Physiotherapists to Increase Adoption and Implementation of Practice Management Software: A Qualitative Study Using Focus Groups
Applied Sciences
physiotherapists
attributes practice management software
focus groups
title Attributes Required by Physiotherapists to Increase Adoption and Implementation of Practice Management Software: A Qualitative Study Using Focus Groups
title_full Attributes Required by Physiotherapists to Increase Adoption and Implementation of Practice Management Software: A Qualitative Study Using Focus Groups
title_fullStr Attributes Required by Physiotherapists to Increase Adoption and Implementation of Practice Management Software: A Qualitative Study Using Focus Groups
title_full_unstemmed Attributes Required by Physiotherapists to Increase Adoption and Implementation of Practice Management Software: A Qualitative Study Using Focus Groups
title_short Attributes Required by Physiotherapists to Increase Adoption and Implementation of Practice Management Software: A Qualitative Study Using Focus Groups
title_sort attributes required by physiotherapists to increase adoption and implementation of practice management software a qualitative study using focus groups
topic physiotherapists
attributes practice management software
focus groups
url https://www.mdpi.com/2076-3417/14/5/1853
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