Outpatient Appointment Optimization: A Case Study of a Chemotherapy Service

In this paper, we study a complex outpatient planning problem in the chemotherapy department. The planning concerns sequences of patients’ treatment sessions subject to exact in-between resting periods (i.e., exact time-lags). The planning is constrained by the hospital infrastructure and the availa...

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Main Authors: Quoc Nhat Han Tran, Nhan Quy Nguyen , Hicham Chehade, Lionel Amodeo, Farouk Yalaoui
Format: Article
Language:English
Published: MDPI AG 2022-01-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/12/2/659
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author Quoc Nhat Han Tran
Nhan Quy Nguyen 
Hicham Chehade
Lionel Amodeo
Farouk Yalaoui
author_facet Quoc Nhat Han Tran
Nhan Quy Nguyen 
Hicham Chehade
Lionel Amodeo
Farouk Yalaoui
author_sort Quoc Nhat Han Tran
collection DOAJ
description In this paper, we study a complex outpatient planning problem in the chemotherapy department. The planning concerns sequences of patients’ treatment sessions subject to exact in-between resting periods (i.e., exact time-lags). The planning is constrained by the hospital infrastructure and the availability of medical staff (i.e., multiple time-varying resources’ availability). In order to maximize the patients’ service quality, the objective of the function considered is to minimize the total wait times, which is equivalent to the criteria for minimizing the total completion time. Our main contribution is a thorough analysis of this problem, using the Hybrid Flow Shop problem as a theoretical framework to study the problem. A novel Mixed Integer Linear Programming (MILP) is introduced. Concerning the resolution methods, priority-based heuristics and an adapted genetic algorithm (GA) are presented. Numerical experiments are conducted on historical data to compare the performances of the approximate resolution methods against the MILP solved by CPLEX. Numerical results confirm the performances of the proposed methods.
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spelling doaj.art-f8a4b09a07684089ad9d9e45500cb6c62023-11-23T12:50:39ZengMDPI AGApplied Sciences2076-34172022-01-0112265910.3390/app12020659Outpatient Appointment Optimization: A Case Study of a Chemotherapy ServiceQuoc Nhat Han Tran0Nhan Quy Nguyen 1Hicham Chehade2Lionel Amodeo3Farouk Yalaoui4Opta LP S.A.S., 2 Rue Gustave Eiffel, 10430 Rosieres-pres-Troyes, FranceComputer Sciences and Digital Society Laboratory (LIST3N), Université de Technologie de Troyes, 12 Rue Marie Curie, CS 42060, 10004 Troyes, FranceOpta LP S.A.S., 2 Rue Gustave Eiffel, 10430 Rosieres-pres-Troyes, FranceComputer Sciences and Digital Society Laboratory (LIST3N), Université de Technologie de Troyes, 12 Rue Marie Curie, CS 42060, 10004 Troyes, FranceComputer Sciences and Digital Society Laboratory (LIST3N), Université de Technologie de Troyes, 12 Rue Marie Curie, CS 42060, 10004 Troyes, FranceIn this paper, we study a complex outpatient planning problem in the chemotherapy department. The planning concerns sequences of patients’ treatment sessions subject to exact in-between resting periods (i.e., exact time-lags). The planning is constrained by the hospital infrastructure and the availability of medical staff (i.e., multiple time-varying resources’ availability). In order to maximize the patients’ service quality, the objective of the function considered is to minimize the total wait times, which is equivalent to the criteria for minimizing the total completion time. Our main contribution is a thorough analysis of this problem, using the Hybrid Flow Shop problem as a theoretical framework to study the problem. A novel Mixed Integer Linear Programming (MILP) is introduced. Concerning the resolution methods, priority-based heuristics and an adapted genetic algorithm (GA) are presented. Numerical experiments are conducted on historical data to compare the performances of the approximate resolution methods against the MILP solved by CPLEX. Numerical results confirm the performances of the proposed methods.https://www.mdpi.com/2076-3417/12/2/659outpatientplanning techniqueshybrid flow shoptime-lagtime-varying resourcesgenetic algorithm
spellingShingle Quoc Nhat Han Tran
Nhan Quy Nguyen 
Hicham Chehade
Lionel Amodeo
Farouk Yalaoui
Outpatient Appointment Optimization: A Case Study of a Chemotherapy Service
Applied Sciences
outpatient
planning techniques
hybrid flow shop
time-lag
time-varying resources
genetic algorithm
title Outpatient Appointment Optimization: A Case Study of a Chemotherapy Service
title_full Outpatient Appointment Optimization: A Case Study of a Chemotherapy Service
title_fullStr Outpatient Appointment Optimization: A Case Study of a Chemotherapy Service
title_full_unstemmed Outpatient Appointment Optimization: A Case Study of a Chemotherapy Service
title_short Outpatient Appointment Optimization: A Case Study of a Chemotherapy Service
title_sort outpatient appointment optimization a case study of a chemotherapy service
topic outpatient
planning techniques
hybrid flow shop
time-lag
time-varying resources
genetic algorithm
url https://www.mdpi.com/2076-3417/12/2/659
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AT lionelamodeo outpatientappointmentoptimizationacasestudyofachemotherapyservice
AT faroukyalaoui outpatientappointmentoptimizationacasestudyofachemotherapyservice