Understanding Job Satisfaction and Occupational Stressors of Distinctive Roles in Zoos and Aquariums

For professionals caring for humans or non-human animals, many joys are to be found in working towards what an individual believes to be their calling, especially as they contribute to purposeful, meaningful work consistent with and intrinsic to their own values and beliefs. However, there can be do...

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Main Authors: Sabrina Brando, Patrícia Rachinas-Lopes, Vinícius Donisete Lima Rodrigues Goulart, Lynette A. Hart
Format: Article
Language:English
Published: MDPI AG 2023-06-01
Series:Animals
Subjects:
Online Access:https://www.mdpi.com/2076-2615/13/12/2018
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author Sabrina Brando
Patrícia Rachinas-Lopes
Vinícius Donisete Lima Rodrigues Goulart
Lynette A. Hart
author_facet Sabrina Brando
Patrícia Rachinas-Lopes
Vinícius Donisete Lima Rodrigues Goulart
Lynette A. Hart
author_sort Sabrina Brando
collection DOAJ
description For professionals caring for humans or non-human animals, many joys are to be found in working towards what an individual believes to be their calling, especially as they contribute to purposeful, meaningful work consistent with and intrinsic to their own values and beliefs. However, there can be downfalls. Empathic strain, conflict between co-workers, dissatisfaction with upper management, lack of opportunities to make positive changes, limited or no access to level and experience-appropriate professional development, and other stressors are all risks carried by organisations concerned with animal welfare. In the present study, a survey on job satisfaction and workplace stressors was completed by 311 zoo and aquarium professionals working in a range of roles from junior animal care staff to curator. Respondent profiles were created using Multiple Correspondence Analysis (MCA) and four distinct clusters were identified through Hierarchical Clustering on Principal Components (HCPC), highlighting common themes in different levels of experience and in job roles regarding stressors, satisfaction, and feelings about their work and workplaces. Overall, many zoo professionals were concerned with lacking the ability to feel empowered to do their best for animal welfare, and they described a link between the staff welfare and their perceptions of the welfare of the animals they cared for. Through identifying and understanding where organisations can better support their staff it is possible to target and reduce the number of common stressors faced by zoo professionals, leading to increased staff retention, higher job satisfaction, and an improved ability to perform at their best for animal welfare.
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spelling doaj.art-f8f4665bebc1424caf636e2d0398c7732023-11-18T08:59:26ZengMDPI AGAnimals2076-26152023-06-011312201810.3390/ani13122018Understanding Job Satisfaction and Occupational Stressors of Distinctive Roles in Zoos and AquariumsSabrina Brando0Patrícia Rachinas-Lopes1Vinícius Donisete Lima Rodrigues Goulart2Lynette A. Hart3AnimalConcepts, P.O. Box 378, 03725 Teulada, SpainAnimalConcepts, P.O. Box 378, 03725 Teulada, SpainTransportation Research and Environmental Modelling Lab—TREM, Institute of Geosciences, Universidade Federal de Minas Gerais, Belo Horizonte 31270-901, MG, BrazilDepartment of Population Health & Reproduction, School of Veterinary Medicine, University of California, Davis, 3207 VM3B, Davis, CA 95616, USAFor professionals caring for humans or non-human animals, many joys are to be found in working towards what an individual believes to be their calling, especially as they contribute to purposeful, meaningful work consistent with and intrinsic to their own values and beliefs. However, there can be downfalls. Empathic strain, conflict between co-workers, dissatisfaction with upper management, lack of opportunities to make positive changes, limited or no access to level and experience-appropriate professional development, and other stressors are all risks carried by organisations concerned with animal welfare. In the present study, a survey on job satisfaction and workplace stressors was completed by 311 zoo and aquarium professionals working in a range of roles from junior animal care staff to curator. Respondent profiles were created using Multiple Correspondence Analysis (MCA) and four distinct clusters were identified through Hierarchical Clustering on Principal Components (HCPC), highlighting common themes in different levels of experience and in job roles regarding stressors, satisfaction, and feelings about their work and workplaces. Overall, many zoo professionals were concerned with lacking the ability to feel empowered to do their best for animal welfare, and they described a link between the staff welfare and their perceptions of the welfare of the animals they cared for. Through identifying and understanding where organisations can better support their staff it is possible to target and reduce the number of common stressors faced by zoo professionals, leading to increased staff retention, higher job satisfaction, and an improved ability to perform at their best for animal welfare.https://www.mdpi.com/2076-2615/13/12/2018human wellbeinganimal wellbeinganimal welfarehedoniceudaimonic
spellingShingle Sabrina Brando
Patrícia Rachinas-Lopes
Vinícius Donisete Lima Rodrigues Goulart
Lynette A. Hart
Understanding Job Satisfaction and Occupational Stressors of Distinctive Roles in Zoos and Aquariums
Animals
human wellbeing
animal wellbeing
animal welfare
hedonic
eudaimonic
title Understanding Job Satisfaction and Occupational Stressors of Distinctive Roles in Zoos and Aquariums
title_full Understanding Job Satisfaction and Occupational Stressors of Distinctive Roles in Zoos and Aquariums
title_fullStr Understanding Job Satisfaction and Occupational Stressors of Distinctive Roles in Zoos and Aquariums
title_full_unstemmed Understanding Job Satisfaction and Occupational Stressors of Distinctive Roles in Zoos and Aquariums
title_short Understanding Job Satisfaction and Occupational Stressors of Distinctive Roles in Zoos and Aquariums
title_sort understanding job satisfaction and occupational stressors of distinctive roles in zoos and aquariums
topic human wellbeing
animal wellbeing
animal welfare
hedonic
eudaimonic
url https://www.mdpi.com/2076-2615/13/12/2018
work_keys_str_mv AT sabrinabrando understandingjobsatisfactionandoccupationalstressorsofdistinctiverolesinzoosandaquariums
AT patriciarachinaslopes understandingjobsatisfactionandoccupationalstressorsofdistinctiverolesinzoosandaquariums
AT viniciusdonisetelimarodriguesgoulart understandingjobsatisfactionandoccupationalstressorsofdistinctiverolesinzoosandaquariums
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