Understanding Brand Image from Consumer-generated Hashtags

Social media has emerged as a major hub of engagement between brands and consumers in recent years, and allows user-generated content to serve as a powerful means of encouraging communication between the sides. However, it is challenging to negotiate user-generated content owing to its lack of struc...

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Bibliographic Details
Main Authors: Keeyeon Ki-cheon Park, Hye-jin Kim
Format: Article
Language:English
Published: Korean Marketing Association 2020-10-01
Series:Asia Marketing Journal
Subjects:
Online Access:https://amj.kma.re.kr/journal/vol22/iss3/4/