Quality management of human capital at the Catholic University of Cuenca
The research aims to analyze the quality management of human capital at the Universidad Católica de Cuenca. Methodologically, it was based on a descriptive, non-experimental, cross-sectional type, in order to collect information through an online survey and a questionnaire of various response altern...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | Spanish |
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Fundación Koinonia
2020-08-01
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| Series: | Revista Arbitrada Interdisciplinaria Koinonía |
| Subjects: | |
| Online Access: | https://fundacionkoinonia.com.ve/ojs/index.php/revistakoinonia/article/view/892 |
| _version_ | 1818611944956887040 |
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| author | Verónica Alexandra Bernal-Rodas Moisés Marcelo Matovelle-Romo Cristina Guadalupe Ordoñez-Espinoza Magdalena Emilia Ordoñez-Gavilanes |
| author_facet | Verónica Alexandra Bernal-Rodas Moisés Marcelo Matovelle-Romo Cristina Guadalupe Ordoñez-Espinoza Magdalena Emilia Ordoñez-Gavilanes |
| author_sort | Verónica Alexandra Bernal-Rodas |
| collection | DOAJ |
| description | The research aims to analyze the quality management of human capital at the Universidad Católica de Cuenca. Methodologically, it was based on a descriptive, non-experimental, cross-sectional type, in order to collect information through an online survey and a questionnaire of various response alternatives on the Likert scale, the surveyed sample consisted of 124 students. With the graphical information and the collected data, it can be analyzed that 60% of respondents do not know if the university has a quality management system. The implementation of a quality management system itself is recommended that will allow monitoring the planning, control, improvement and continuous improvement of quality, to provide a high quality service. |
| first_indexed | 2024-12-16T15:38:23Z |
| format | Article |
| id | doaj.art-f949acc1e1b54e448ac4b37caaf1a92a |
| institution | Directory Open Access Journal |
| issn | 2542-3088 2542-3088 |
| language | Spanish |
| last_indexed | 2024-12-16T15:38:23Z |
| publishDate | 2020-08-01 |
| publisher | Fundación Koinonia |
| record_format | Article |
| series | Revista Arbitrada Interdisciplinaria Koinonía |
| spelling | doaj.art-f949acc1e1b54e448ac4b37caaf1a92a2022-12-21T22:26:06ZspaFundación KoinoniaRevista Arbitrada Interdisciplinaria Koinonía2542-30882542-30882020-08-015312516210.35381/r.k.v5i3.892768Quality management of human capital at the Catholic University of CuencaVerónica Alexandra Bernal-Rodas0Moisés Marcelo Matovelle-Romo1Cristina Guadalupe Ordoñez-Espinoza2Magdalena Emilia Ordoñez-Gavilanes3Universidad Católica de Cuenca, CuencaUniversidad Católica de Cuenca, CuencaUniversidad Católica de Cuenca, CuencaUniversidad Católica de Cuenca, CuencaThe research aims to analyze the quality management of human capital at the Universidad Católica de Cuenca. Methodologically, it was based on a descriptive, non-experimental, cross-sectional type, in order to collect information through an online survey and a questionnaire of various response alternatives on the Likert scale, the surveyed sample consisted of 124 students. With the graphical information and the collected data, it can be analyzed that 60% of respondents do not know if the university has a quality management system. The implementation of a quality management system itself is recommended that will allow monitoring the planning, control, improvement and continuous improvement of quality, to provide a high quality service.https://fundacionkoinonia.com.ve/ojs/index.php/revistakoinonia/article/view/892organización privadasatisfacción en el trabajoservicio de oficinagestión de documentos |
| spellingShingle | Verónica Alexandra Bernal-Rodas Moisés Marcelo Matovelle-Romo Cristina Guadalupe Ordoñez-Espinoza Magdalena Emilia Ordoñez-Gavilanes Quality management of human capital at the Catholic University of Cuenca Revista Arbitrada Interdisciplinaria Koinonía organización privada satisfacción en el trabajo servicio de oficina gestión de documentos |
| title | Quality management of human capital at the Catholic University of Cuenca |
| title_full | Quality management of human capital at the Catholic University of Cuenca |
| title_fullStr | Quality management of human capital at the Catholic University of Cuenca |
| title_full_unstemmed | Quality management of human capital at the Catholic University of Cuenca |
| title_short | Quality management of human capital at the Catholic University of Cuenca |
| title_sort | quality management of human capital at the catholic university of cuenca |
| topic | organización privada satisfacción en el trabajo servicio de oficina gestión de documentos |
| url | https://fundacionkoinonia.com.ve/ojs/index.php/revistakoinonia/article/view/892 |
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