Enhancing older adult financial decision making through the use of self-evaluation worksheets

Financial products and options are frequently complex and difficult for consumers to understand, which, alongside positively oriented sales pitches and predatory practices, may lead to uninformed and hazardous financial decisions. While several legal reforms have been implemented to improve consumer...

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Main Authors: Natalie L. Denburg, Sam M. Collins, Norma P. Garcia, Prescott Cole
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-09-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2022.790088/full
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author Natalie L. Denburg
Sam M. Collins
Norma P. Garcia
Prescott Cole
author_facet Natalie L. Denburg
Sam M. Collins
Norma P. Garcia
Prescott Cole
author_sort Natalie L. Denburg
collection DOAJ
description Financial products and options are frequently complex and difficult for consumers to understand, which, alongside positively oriented sales pitches and predatory practices, may lead to uninformed and hazardous financial decisions. While several legal reforms have been implemented to improve consumers’ understanding of financial products, these modifications have only achieved mixed results. An ongoing challenge is the passive nature of such modifications, giving rise to confirmation bias—noticing the information which confirms one’s belief about a product, while ignoring or not paying enough attention to the potential risks. The aim of this study was to test an implementable form of public policy to help older adults successfully navigate these financial decisions. We tested whether a self-evaluation worksheet (in conjunction with a written disclosure), involving an active manipulation of financial content, would significantly impact older adult participants’ responses in an experimental reverse mortgage scenario. Forty community-dwelling, healthy older adults were randomized to one of two conditions: Control Condition (passive manipulation of financial content) and Manipulation Condition (active manipulation of financial content). In addition to completing a comprehensive neuropsychological examination, participants were administered the Reverse Mortgage Task (RM Task). Results indicated that a simple yet active manipulation—imparting accurate and understandable information regarding a complex financial product that must be further manipulated—led to the following among participants in the Manipulation Condition: (1) declines in mood; (2) superior understanding of the financial product; and (3) reduced intention of purchasing the financial product. In order for older adults to be well informed about reverse mortgages, policies must be put in place to ensure that adequate and accurate information has been not only provided but also actively processed by the individual.
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spelling doaj.art-f958f2533ec24b3c8e9edfb792da89082022-12-22T03:49:09ZengFrontiers Media S.A.Frontiers in Psychology1664-10782022-09-011310.3389/fpsyg.2022.790088790088Enhancing older adult financial decision making through the use of self-evaluation worksheetsNatalie L. Denburg0Sam M. Collins1Norma P. Garcia2Prescott Cole3Department of Neurology, University of Iowa Carver College of Medicine, Iowa City, IA, United StatesDepartment of Neurology, University of Iowa Carver College of Medicine, Iowa City, IA, United StatesWest Coast Office of Consumers Union, San Francisco, CA, United StatesCalifornia Advocates for Nursing Home Reform, San Francisco, CA, United StatesFinancial products and options are frequently complex and difficult for consumers to understand, which, alongside positively oriented sales pitches and predatory practices, may lead to uninformed and hazardous financial decisions. While several legal reforms have been implemented to improve consumers’ understanding of financial products, these modifications have only achieved mixed results. An ongoing challenge is the passive nature of such modifications, giving rise to confirmation bias—noticing the information which confirms one’s belief about a product, while ignoring or not paying enough attention to the potential risks. The aim of this study was to test an implementable form of public policy to help older adults successfully navigate these financial decisions. We tested whether a self-evaluation worksheet (in conjunction with a written disclosure), involving an active manipulation of financial content, would significantly impact older adult participants’ responses in an experimental reverse mortgage scenario. Forty community-dwelling, healthy older adults were randomized to one of two conditions: Control Condition (passive manipulation of financial content) and Manipulation Condition (active manipulation of financial content). In addition to completing a comprehensive neuropsychological examination, participants were administered the Reverse Mortgage Task (RM Task). Results indicated that a simple yet active manipulation—imparting accurate and understandable information regarding a complex financial product that must be further manipulated—led to the following among participants in the Manipulation Condition: (1) declines in mood; (2) superior understanding of the financial product; and (3) reduced intention of purchasing the financial product. In order for older adults to be well informed about reverse mortgages, policies must be put in place to ensure that adequate and accurate information has been not only provided but also actively processed by the individual.https://www.frontiersin.org/articles/10.3389/fpsyg.2022.790088/fullfinancialdecision makinginterventionenhancementagingreverse mortgage
spellingShingle Natalie L. Denburg
Sam M. Collins
Norma P. Garcia
Prescott Cole
Enhancing older adult financial decision making through the use of self-evaluation worksheets
Frontiers in Psychology
financial
decision making
intervention
enhancement
aging
reverse mortgage
title Enhancing older adult financial decision making through the use of self-evaluation worksheets
title_full Enhancing older adult financial decision making through the use of self-evaluation worksheets
title_fullStr Enhancing older adult financial decision making through the use of self-evaluation worksheets
title_full_unstemmed Enhancing older adult financial decision making through the use of self-evaluation worksheets
title_short Enhancing older adult financial decision making through the use of self-evaluation worksheets
title_sort enhancing older adult financial decision making through the use of self evaluation worksheets
topic financial
decision making
intervention
enhancement
aging
reverse mortgage
url https://www.frontiersin.org/articles/10.3389/fpsyg.2022.790088/full
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