Simulation and gaming of resource management in pediatric emergency medicine

Access blocks throughout the entire healthcare system and overcrowding issues are pervasive in many emergency departments where the coordination and strategic management of resources could be supported by serious games and simulations approaches. However, existing studies have not addressed the reci...

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Main Authors: Cevin Zhang, Karin Pukk Härenstam, Adam S Darwich, Sebastiaan Meijer
Format: Article
Language:English
Published: Serious Games Society 2020-03-01
Series:International Journal of Serious Games
Subjects:
Online Access:https://journal.seriousgamessociety.org/index.php/IJSG/article/view/334
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author Cevin Zhang
Karin Pukk Härenstam
Adam S Darwich
Sebastiaan Meijer
author_facet Cevin Zhang
Karin Pukk Härenstam
Adam S Darwich
Sebastiaan Meijer
author_sort Cevin Zhang
collection DOAJ
description Access blocks throughout the entire healthcare system and overcrowding issues are pervasive in many emergency departments where the coordination and strategic management of resources could be supported by serious games and simulations approaches. However, existing studies have not addressed the reciprocal relation between patient inflow and working systems in serious games design in order to reflect the logistical features of an emergency department and to facilitate the players improve the work performance of the system. To address the issue, this paper presents a serious game based on a multi-method simulation approach of complex healthcare processes as well as the game mechanics selected to promote understanding the logistical features of an ED, which points to the next level of conducting simulations or gaming aimed for training decision making skills in operative environments. Results of the experiment confirmed that the serious game encouraged participants to proactively manage the human resources of the emergency department. Certain managerial recommendations can be made: a patient flow multiplier of 120% could lead to a significant erosion of the system’s defensive ability; however, proactive anticipation from management is the key for making an emergency organization more resilient.
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spelling doaj.art-f9686c8461d745f898388f64aa7b92312022-12-22T02:40:47ZengSerious Games SocietyInternational Journal of Serious Games2384-87662020-03-017110.17083/ijsg.v7i1.334Simulation and gaming of resource management in pediatric emergency medicineCevin Zhang0Karin Pukk Härenstam1Adam S Darwich2Sebastiaan Meijer3Kungliga Tekniska HögskolanKarolinska University HospitalKTH Royal Institute of TechnologyKTH Royal Institute of TechnologyAccess blocks throughout the entire healthcare system and overcrowding issues are pervasive in many emergency departments where the coordination and strategic management of resources could be supported by serious games and simulations approaches. However, existing studies have not addressed the reciprocal relation between patient inflow and working systems in serious games design in order to reflect the logistical features of an emergency department and to facilitate the players improve the work performance of the system. To address the issue, this paper presents a serious game based on a multi-method simulation approach of complex healthcare processes as well as the game mechanics selected to promote understanding the logistical features of an ED, which points to the next level of conducting simulations or gaming aimed for training decision making skills in operative environments. Results of the experiment confirmed that the serious game encouraged participants to proactively manage the human resources of the emergency department. Certain managerial recommendations can be made: a patient flow multiplier of 120% could lead to a significant erosion of the system’s defensive ability; however, proactive anticipation from management is the key for making an emergency organization more resilient.https://journal.seriousgamessociety.org/index.php/IJSG/article/view/334Serious game, production simulation, pediatric emergency department, strategic management, work
spellingShingle Cevin Zhang
Karin Pukk Härenstam
Adam S Darwich
Sebastiaan Meijer
Simulation and gaming of resource management in pediatric emergency medicine
International Journal of Serious Games
Serious game, production simulation, pediatric emergency department, strategic management, work
title Simulation and gaming of resource management in pediatric emergency medicine
title_full Simulation and gaming of resource management in pediatric emergency medicine
title_fullStr Simulation and gaming of resource management in pediatric emergency medicine
title_full_unstemmed Simulation and gaming of resource management in pediatric emergency medicine
title_short Simulation and gaming of resource management in pediatric emergency medicine
title_sort simulation and gaming of resource management in pediatric emergency medicine
topic Serious game, production simulation, pediatric emergency department, strategic management, work
url https://journal.seriousgamessociety.org/index.php/IJSG/article/view/334
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AT sebastiaanmeijer simulationandgamingofresourcemanagementinpediatricemergencymedicine