Simulation and gaming of resource management in pediatric emergency medicine
Access blocks throughout the entire healthcare system and overcrowding issues are pervasive in many emergency departments where the coordination and strategic management of resources could be supported by serious games and simulations approaches. However, existing studies have not addressed the reci...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
Serious Games Society
2020-03-01
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Series: | International Journal of Serious Games |
Subjects: | |
Online Access: | https://journal.seriousgamessociety.org/index.php/IJSG/article/view/334 |
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author | Cevin Zhang Karin Pukk Härenstam Adam S Darwich Sebastiaan Meijer |
author_facet | Cevin Zhang Karin Pukk Härenstam Adam S Darwich Sebastiaan Meijer |
author_sort | Cevin Zhang |
collection | DOAJ |
description | Access blocks throughout the entire healthcare system and overcrowding issues are pervasive in many emergency departments where the coordination and strategic management of resources could be supported by serious games and simulations approaches. However, existing studies have not addressed the reciprocal relation between patient inflow and working systems in serious games design in order to reflect the logistical features of an emergency department and to facilitate the players improve the work performance of the system. To address the issue, this paper presents a serious game based on a multi-method simulation approach of complex healthcare processes as well as the game mechanics selected to promote understanding the logistical features of an ED, which points to the next level of conducting simulations or gaming aimed for training decision making skills in operative environments. Results of the experiment confirmed that the serious game encouraged participants to proactively manage the human resources of the emergency department. Certain managerial recommendations can be made: a patient flow multiplier of 120% could lead to a significant erosion of the system’s defensive ability; however, proactive anticipation from management is the key for making an emergency organization more resilient. |
first_indexed | 2024-04-13T15:53:40Z |
format | Article |
id | doaj.art-f9686c8461d745f898388f64aa7b9231 |
institution | Directory Open Access Journal |
issn | 2384-8766 |
language | English |
last_indexed | 2024-04-13T15:53:40Z |
publishDate | 2020-03-01 |
publisher | Serious Games Society |
record_format | Article |
series | International Journal of Serious Games |
spelling | doaj.art-f9686c8461d745f898388f64aa7b92312022-12-22T02:40:47ZengSerious Games SocietyInternational Journal of Serious Games2384-87662020-03-017110.17083/ijsg.v7i1.334Simulation and gaming of resource management in pediatric emergency medicineCevin Zhang0Karin Pukk Härenstam1Adam S Darwich2Sebastiaan Meijer3Kungliga Tekniska HögskolanKarolinska University HospitalKTH Royal Institute of TechnologyKTH Royal Institute of TechnologyAccess blocks throughout the entire healthcare system and overcrowding issues are pervasive in many emergency departments where the coordination and strategic management of resources could be supported by serious games and simulations approaches. However, existing studies have not addressed the reciprocal relation between patient inflow and working systems in serious games design in order to reflect the logistical features of an emergency department and to facilitate the players improve the work performance of the system. To address the issue, this paper presents a serious game based on a multi-method simulation approach of complex healthcare processes as well as the game mechanics selected to promote understanding the logistical features of an ED, which points to the next level of conducting simulations or gaming aimed for training decision making skills in operative environments. Results of the experiment confirmed that the serious game encouraged participants to proactively manage the human resources of the emergency department. Certain managerial recommendations can be made: a patient flow multiplier of 120% could lead to a significant erosion of the system’s defensive ability; however, proactive anticipation from management is the key for making an emergency organization more resilient.https://journal.seriousgamessociety.org/index.php/IJSG/article/view/334Serious game, production simulation, pediatric emergency department, strategic management, work |
spellingShingle | Cevin Zhang Karin Pukk Härenstam Adam S Darwich Sebastiaan Meijer Simulation and gaming of resource management in pediatric emergency medicine International Journal of Serious Games Serious game, production simulation, pediatric emergency department, strategic management, work |
title | Simulation and gaming of resource management in pediatric emergency medicine |
title_full | Simulation and gaming of resource management in pediatric emergency medicine |
title_fullStr | Simulation and gaming of resource management in pediatric emergency medicine |
title_full_unstemmed | Simulation and gaming of resource management in pediatric emergency medicine |
title_short | Simulation and gaming of resource management in pediatric emergency medicine |
title_sort | simulation and gaming of resource management in pediatric emergency medicine |
topic | Serious game, production simulation, pediatric emergency department, strategic management, work |
url | https://journal.seriousgamessociety.org/index.php/IJSG/article/view/334 |
work_keys_str_mv | AT cevinzhang simulationandgamingofresourcemanagementinpediatricemergencymedicine AT karinpukkharenstam simulationandgamingofresourcemanagementinpediatricemergencymedicine AT adamsdarwich simulationandgamingofresourcemanagementinpediatricemergencymedicine AT sebastiaanmeijer simulationandgamingofresourcemanagementinpediatricemergencymedicine |