Transforming Government by Leveraging Disruptive Technologies

While the public sector traditionally lags behind business in innovation, significant changes are anticipated with the broad diffusion of so-called disruptive technologies. The use of such technologies in public service, along with possible benefits, need to be well researched, and challenges be ca...

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Main Authors: Maria A. Wimmer, Gabriela Viale Pereira, Alexander Ronzhyn, Vera Spitzer
Format: Article
Language:English
Published: Danube-University Krems 2020-07-01
Series:JeDEM - eJournal of eDemocracy & Open Government
Subjects:
Online Access:https://jedem.org/index.php/jedem/article/view/594
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author Maria A. Wimmer
Gabriela Viale Pereira
Alexander Ronzhyn
Vera Spitzer
author_facet Maria A. Wimmer
Gabriela Viale Pereira
Alexander Ronzhyn
Vera Spitzer
author_sort Maria A. Wimmer
collection DOAJ
description While the public sector traditionally lags behind business in innovation, significant changes are anticipated with the broad diffusion of so-called disruptive technologies. The use of such technologies in public service, along with possible benefits, need to be well researched, and challenges be carefully discussed, analysed and evaluated. This paper applies scenario-based science and technology roadmapping to identify research and training needs in the implementation of disruptive technologies in public service. 70 experts reviewed 13 future scenarios and derived a number of research and training needs regarding internet of things, artificial intelligence, virtual and augmented reality, big data and other disruptive technologies. The identified needs serve as a starting point for a broader and more informed discussion about how such new (disruptive) technologies can be successfully deployed in the public sector - leveraging the benefits of these technologies while at the same time constraining the drawbacks affiliated with them.
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spelling doaj.art-f96bd314cca445a6ae207c5c50ce94722022-12-22T03:49:04ZengDanube-University KremsJeDEM - eJournal of eDemocracy & Open Government2075-95172020-07-0112110.29379/jedem.v12i1.594337Transforming Government by Leveraging Disruptive TechnologiesMaria A. Wimmer0Gabriela Viale Pereira1Alexander Ronzhyn2Vera Spitzer3University of Koblenz-LandauDanube University KremsUniversity of Koblenz-LandauUniversity of Koblenz-Landau While the public sector traditionally lags behind business in innovation, significant changes are anticipated with the broad diffusion of so-called disruptive technologies. The use of such technologies in public service, along with possible benefits, need to be well researched, and challenges be carefully discussed, analysed and evaluated. This paper applies scenario-based science and technology roadmapping to identify research and training needs in the implementation of disruptive technologies in public service. 70 experts reviewed 13 future scenarios and derived a number of research and training needs regarding internet of things, artificial intelligence, virtual and augmented reality, big data and other disruptive technologies. The identified needs serve as a starting point for a broader and more informed discussion about how such new (disruptive) technologies can be successfully deployed in the public sector - leveraging the benefits of these technologies while at the same time constraining the drawbacks affiliated with them. https://jedem.org/index.php/jedem/article/view/594digital government, disruptive technologies, research needs, training needs, scenario-technique
spellingShingle Maria A. Wimmer
Gabriela Viale Pereira
Alexander Ronzhyn
Vera Spitzer
Transforming Government by Leveraging Disruptive Technologies
JeDEM - eJournal of eDemocracy & Open Government
digital government, disruptive technologies, research needs, training needs, scenario-technique
title Transforming Government by Leveraging Disruptive Technologies
title_full Transforming Government by Leveraging Disruptive Technologies
title_fullStr Transforming Government by Leveraging Disruptive Technologies
title_full_unstemmed Transforming Government by Leveraging Disruptive Technologies
title_short Transforming Government by Leveraging Disruptive Technologies
title_sort transforming government by leveraging disruptive technologies
topic digital government, disruptive technologies, research needs, training needs, scenario-technique
url https://jedem.org/index.php/jedem/article/view/594
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AT veraspitzer transforminggovernmentbyleveragingdisruptivetechnologies