Modelling the trident SME-bank relationship

Relationship banking (RB) with SMEs has been approached as a one-size-fits-all where no differences exist between micro, small, and medium businesses. Nevertheless, recent research has clearly identified three distinct levels of RB depending on variables such as the size and complexity of the busine...

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Main Authors: Zakaria Boulanouar, Hassan B. Ghassan
Format: Article
Language:English
Published: Elsevier 2023-08-01
Series:Heliyon
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2405844023059856
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author Zakaria Boulanouar
Hassan B. Ghassan
author_facet Zakaria Boulanouar
Hassan B. Ghassan
author_sort Zakaria Boulanouar
collection DOAJ
description Relationship banking (RB) with SMEs has been approached as a one-size-fits-all where no differences exist between micro, small, and medium businesses. Nevertheless, recent research has clearly identified three distinct levels of RB depending on variables such as the size and complexity of the business and the amount of borrowing. In this study, we create an original model of this fundamental trident, presented as a system of postulates and inferences in mathematical terms, to capture the structure and dynamics of the three RB levels from the supply/bank side. The model systematically shows the existence of and describes the three RB levels. Further, it highlights how each of these levels is dependent on the determinant variables and how a comparison between the three levels is possible based on the per-capita contribution of each of the determinant variables, in turn, to the per-capita RB service production. Our model provides an analytical framework that can assist banks and researchers to rigorously assess and study each level separately or in comparison to the others. It is also beneficial as it can be used to calculate the optimal allocation of the bank's limited resources among the three levels of RB and to achieve maximum value creation for all stakeholders.
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spelling doaj.art-f9961274b11a46cf807cb966e726b1bd2023-08-30T05:52:34ZengElsevierHeliyon2405-84402023-08-0198e18777Modelling the trident SME-bank relationshipZakaria Boulanouar0Hassan B. Ghassan1Department of Finance & Accounting, College of Business and Economics, The United Arab Emirates University, Al Ain, United Arab Emirates; Corresponding author.Quantitative Solutions for Business Research, Paris, FranceRelationship banking (RB) with SMEs has been approached as a one-size-fits-all where no differences exist between micro, small, and medium businesses. Nevertheless, recent research has clearly identified three distinct levels of RB depending on variables such as the size and complexity of the business and the amount of borrowing. In this study, we create an original model of this fundamental trident, presented as a system of postulates and inferences in mathematical terms, to capture the structure and dynamics of the three RB levels from the supply/bank side. The model systematically shows the existence of and describes the three RB levels. Further, it highlights how each of these levels is dependent on the determinant variables and how a comparison between the three levels is possible based on the per-capita contribution of each of the determinant variables, in turn, to the per-capita RB service production. Our model provides an analytical framework that can assist banks and researchers to rigorously assess and study each level separately or in comparison to the others. It is also beneficial as it can be used to calculate the optimal allocation of the bank's limited resources among the three levels of RB and to achieve maximum value creation for all stakeholders.http://www.sciencedirect.com/science/article/pii/S2405844023059856Financial intermediationBankRelationship-bankingModellingSME
spellingShingle Zakaria Boulanouar
Hassan B. Ghassan
Modelling the trident SME-bank relationship
Heliyon
Financial intermediation
Bank
Relationship-banking
Modelling
SME
title Modelling the trident SME-bank relationship
title_full Modelling the trident SME-bank relationship
title_fullStr Modelling the trident SME-bank relationship
title_full_unstemmed Modelling the trident SME-bank relationship
title_short Modelling the trident SME-bank relationship
title_sort modelling the trident sme bank relationship
topic Financial intermediation
Bank
Relationship-banking
Modelling
SME
url http://www.sciencedirect.com/science/article/pii/S2405844023059856
work_keys_str_mv AT zakariaboulanouar modellingthetridentsmebankrelationship
AT hassanbghassan modellingthetridentsmebankrelationship