‌The Effect of Nurses’ Triage Training Based on Stabilization Model on the Patient’s Waiting Time in Emergency Department

Abstract Background & Aim: Speed of service delivery in health centers, especially in emergency ward, is very important in reducing mortality and disabilities. One of the most important indicators in evaluating emergency centers is the waiting time. This study aimed to evaluate the effect of nu...

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Main Authors: H Mahmoudi, A Mohammadalizadeh, M Khaghanizade
Format: Article
Language:fas
Published: Iran University of Medical Sciences 2017-10-01
Series:نشریه پرستاری ایران
Subjects:
Online Access:http://ijn.iums.ac.ir/article-1-2516-en.html
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author H Mahmoudi
A Mohammadalizadeh
M Khaghanizade
author_facet H Mahmoudi
A Mohammadalizadeh
M Khaghanizade
author_sort H Mahmoudi
collection DOAJ
description Abstract Background & Aim: Speed of service delivery in health centers, especially in emergency ward, is very important in reducing mortality and disabilities. One of the most important indicators in evaluating emergency centers is the waiting time. This study aimed to evaluate the effect of nurses’ triage education based on stabilization model on the patient’s waiting time in the emergency department of selected hospital in 2015. Materials & Methods: In this quasi-experimental before-and-after study, the waiting time for 35 patients admitted to the emergency department, was recorded using a certain timer device before the intervention. Triage training was taught to nurses based on stabilization model in a 2-hour face-to-face lecture in the triage room of emergency department for one week. After a week, the patients’ waiting time in different shifts was measured using the same timer. Data were analyzed by descriptive and inferential statistical tests through the SPSS software version 19. Results: There was a significant difference between the mean waiting time before and after the intervention. In a way that the mean of first waiting time before the intervention was 15.34 minutes that reduced to 8.42 minutes after the intervention (P<0.0001). Moreover, the mean of second waiting time before the intervention was 14.58 minutes which decreased to 14.17 minutes after the intervention. However, the difference was not statistically significant (P = 0.82). Conclusion: Nurses’ triage training based on stabilization model reduces the patient’s waiting time in the emergency department and in turn, accelerates service delivery. Therefore, we emphasize providing triage education to the emergency nurses.
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spelling doaj.art-f9ed17245f6844278f2fd5950c86b8ab2022-12-22T01:30:36ZfasIran University of Medical Sciencesنشریه پرستاری ایران2008-59312017-10-01301084451‌The Effect of Nurses’ Triage Training Based on Stabilization Model on the Patient’s Waiting Time in Emergency DepartmentH Mahmoudi0A Mohammadalizadeh1M Khaghanizade2 Associate professor, Trauma Research Center and School of Nursing, Baqiyatallah University of Medical Sciences, Tehran, Iran. (*Corresponding Author) Tel: +98 09123313719- Email: h.mahmoudi@bmsu.ac.ir Instructor, School of Nursing, Baqiyatallah University of Medical Sciences, Tehran, Iran Associate professor School of Nursing, Baqiyatallah University of Medical Sciences, Tehran, Iran Abstract Background & Aim: Speed of service delivery in health centers, especially in emergency ward, is very important in reducing mortality and disabilities. One of the most important indicators in evaluating emergency centers is the waiting time. This study aimed to evaluate the effect of nurses’ triage education based on stabilization model on the patient’s waiting time in the emergency department of selected hospital in 2015. Materials & Methods: In this quasi-experimental before-and-after study, the waiting time for 35 patients admitted to the emergency department, was recorded using a certain timer device before the intervention. Triage training was taught to nurses based on stabilization model in a 2-hour face-to-face lecture in the triage room of emergency department for one week. After a week, the patients’ waiting time in different shifts was measured using the same timer. Data were analyzed by descriptive and inferential statistical tests through the SPSS software version 19. Results: There was a significant difference between the mean waiting time before and after the intervention. In a way that the mean of first waiting time before the intervention was 15.34 minutes that reduced to 8.42 minutes after the intervention (P<0.0001). Moreover, the mean of second waiting time before the intervention was 14.58 minutes which decreased to 14.17 minutes after the intervention. However, the difference was not statistically significant (P = 0.82). Conclusion: Nurses’ triage training based on stabilization model reduces the patient’s waiting time in the emergency department and in turn, accelerates service delivery. Therefore, we emphasize providing triage education to the emergency nurses.http://ijn.iums.ac.ir/article-1-2516-en.htmlemergency servicehospitalmodeltriage
spellingShingle H Mahmoudi
A Mohammadalizadeh
M Khaghanizade
‌The Effect of Nurses’ Triage Training Based on Stabilization Model on the Patient’s Waiting Time in Emergency Department
نشریه پرستاری ایران
emergency service
hospital
model
triage
title ‌The Effect of Nurses’ Triage Training Based on Stabilization Model on the Patient’s Waiting Time in Emergency Department
title_full ‌The Effect of Nurses’ Triage Training Based on Stabilization Model on the Patient’s Waiting Time in Emergency Department
title_fullStr ‌The Effect of Nurses’ Triage Training Based on Stabilization Model on the Patient’s Waiting Time in Emergency Department
title_full_unstemmed ‌The Effect of Nurses’ Triage Training Based on Stabilization Model on the Patient’s Waiting Time in Emergency Department
title_short ‌The Effect of Nurses’ Triage Training Based on Stabilization Model on the Patient’s Waiting Time in Emergency Department
title_sort ‌the effect of nurses triage training based on stabilization model on the patient s waiting time in emergency department
topic emergency service
hospital
model
triage
url http://ijn.iums.ac.ir/article-1-2516-en.html
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AT mkhaghanizade theeffectofnursestriagetrainingbasedonstabilizationmodelonthepatientswaitingtimeinemergencydepartment