Digital maintenance and the functional blocks for sustainable asset maintenance service – A case study

Rapid advances in technology, data, and analytics have helped maintenance services to evolve from a mere reactive process to a fully digital solution. Digital maintenance services exhibit a variety of functionalities to every adopting industry, with monitoring, diagnosing, troubleshooting, predictin...

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Main Authors: Bishal Raj Karki, Saru Basnet, Jinhua Xiang, Julian Montoya, Jari Porras
Format: Article
Language:English
Published: Elsevier 2022-01-01
Series:Digital Business
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666954422000059
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author Bishal Raj Karki
Saru Basnet
Jinhua Xiang
Julian Montoya
Jari Porras
author_facet Bishal Raj Karki
Saru Basnet
Jinhua Xiang
Julian Montoya
Jari Porras
author_sort Bishal Raj Karki
collection DOAJ
description Rapid advances in technology, data, and analytics have helped maintenance services to evolve from a mere reactive process to a fully digital solution. Digital maintenance services exhibit a variety of functionalities to every adopting industry, with monitoring, diagnosing, troubleshooting, predicting, and optimizing being the common influencer. The presence of digital maintenance is slowly growing in the asset-intensive industries; however, the early adopters have been benefitting the most. This research tries to showcase a digital and sustainable maintenance service approach from both a scientific study and a practice perspective. It explains essential blocks of digital maintenance from a proposed model and provides a basis for new and in-depth research in digitally enabled reliability. Using a case study approach, it further aims to validate a functionality model for digital and sustainable maintenance services; explains different blocks as digital offerings; highlights the importance of digitalization and digital maintenance, and presents the results achieved based on the implementation. Metso Outotec being one of the early adopters of digital maintenance, their Connected Service is studied as a case study from a practical perspective for this research. The outcome observes positive sustainable impacts such as economic savings, reduced production loss, time saved, reduced travel to the site, and ensuring safety through fault prevention.
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spelling doaj.art-fa47c3a9c7684003a250e73e2f6e150c2022-12-22T04:19:53ZengElsevierDigital Business2666-95442022-01-0122100025Digital maintenance and the functional blocks for sustainable asset maintenance service – A case studyBishal Raj Karki0Saru Basnet1Jinhua Xiang2Julian Montoya3Jari Porras4Lappeenranta University of Technology, Lappeenranta, Finland; Metso Outotec, Finland; Corresponding author at: Lappeenranta University of Technology, Lappeenranta, Finland.University of Helsinki, Helsinki, FinlandMetso Outotec, FinlandMetso Outotec, FinlandLappeenranta University of Technology, Lappeenranta, FinlandRapid advances in technology, data, and analytics have helped maintenance services to evolve from a mere reactive process to a fully digital solution. Digital maintenance services exhibit a variety of functionalities to every adopting industry, with monitoring, diagnosing, troubleshooting, predicting, and optimizing being the common influencer. The presence of digital maintenance is slowly growing in the asset-intensive industries; however, the early adopters have been benefitting the most. This research tries to showcase a digital and sustainable maintenance service approach from both a scientific study and a practice perspective. It explains essential blocks of digital maintenance from a proposed model and provides a basis for new and in-depth research in digitally enabled reliability. Using a case study approach, it further aims to validate a functionality model for digital and sustainable maintenance services; explains different blocks as digital offerings; highlights the importance of digitalization and digital maintenance, and presents the results achieved based on the implementation. Metso Outotec being one of the early adopters of digital maintenance, their Connected Service is studied as a case study from a practical perspective for this research. The outcome observes positive sustainable impacts such as economic savings, reduced production loss, time saved, reduced travel to the site, and ensuring safety through fault prevention.http://www.sciencedirect.com/science/article/pii/S2666954422000059Digital maintenanceConnected servicesConnected analyticsMonitorDiagnoseTroubleshoot
spellingShingle Bishal Raj Karki
Saru Basnet
Jinhua Xiang
Julian Montoya
Jari Porras
Digital maintenance and the functional blocks for sustainable asset maintenance service – A case study
Digital Business
Digital maintenance
Connected services
Connected analytics
Monitor
Diagnose
Troubleshoot
title Digital maintenance and the functional blocks for sustainable asset maintenance service – A case study
title_full Digital maintenance and the functional blocks for sustainable asset maintenance service – A case study
title_fullStr Digital maintenance and the functional blocks for sustainable asset maintenance service – A case study
title_full_unstemmed Digital maintenance and the functional blocks for sustainable asset maintenance service – A case study
title_short Digital maintenance and the functional blocks for sustainable asset maintenance service – A case study
title_sort digital maintenance and the functional blocks for sustainable asset maintenance service a case study
topic Digital maintenance
Connected services
Connected analytics
Monitor
Diagnose
Troubleshoot
url http://www.sciencedirect.com/science/article/pii/S2666954422000059
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