Strengths, Weaknesses, and Strategies in Improving the Help-Seeking Behaviors in COVID-19 Pandemic: An Experience from Iran

Background: Currently, coronavirus disease 2019 (COVID-19) pandemic is recognized as a major threat to human public health. Obviously, accurate and in-depth identification of patients’ help-seeking behavior not only explains the process but also is able to identify the related factors, challenges, s...

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Main Authors: Katayoun Falahat, Monir Baradaran-Eftekhari, Arash Mirabzadeh, Ameneh Setareh Forouzan, Zahra Banazadeh, Robab Teymouri
Format: Article
Language:fas
Published: Vesnu Publications 2023-04-01
Series:تحقیقات نظام سلامت
Subjects:
Online Access:http://hsr.mui.ac.ir/article-1-1361-en.pdf
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author Katayoun Falahat
Monir Baradaran-Eftekhari
Arash Mirabzadeh
Ameneh Setareh Forouzan
Zahra Banazadeh
Robab Teymouri
author_facet Katayoun Falahat
Monir Baradaran-Eftekhari
Arash Mirabzadeh
Ameneh Setareh Forouzan
Zahra Banazadeh
Robab Teymouri
author_sort Katayoun Falahat
collection DOAJ
description Background: Currently, coronavirus disease 2019 (COVID-19) pandemic is recognized as a major threat to human public health. Obviously, accurate and in-depth identification of patients’ help-seeking behavior not only explains the process but also is able to identify the related factors, challenges, strengths, and weaknesses, and depicts participants' expectations for optimization and improvement. Methods: This qualitative study was conducted based on content analysis and through individual interviews (in person and by phone) with people with a history of COVID-19 disease until data saturation was reached between June and September 2020 in Tehran, Iran. Findings: In this study, 15 in-depth individual interviews were conducted. Strengths, weaknesses, and strategies to improve the help-seeking behavior were extracted in four levels: individual, family, social, and health system. The most important strengths were self-care (individual level), empathy of family members (family), charitable activities (social), and human resources (health system). The most important weaknesses in these levels included lack of attention to health protocols, lack of requirements for full quarantine, economic problems, and lack of proper monitoring by the health system. Conclusion: The most important and key element to improve the help-seeking behavior is human resources and promoting the individual capabilities in various aspects.
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spelling doaj.art-fa8608346d61453d928aff3a7b2c7f982023-09-17T10:19:34ZfasVesnu Publicationsتحقیقات نظام سلامت1735-23632322-55642023-04-011917684Strengths, Weaknesses, and Strategies in Improving the Help-Seeking Behaviors in COVID-19 Pandemic: An Experience from IranKatayoun Falahat0Monir Baradaran-Eftekhari1Arash Mirabzadeh2Ameneh Setareh Forouzan3Zahra Banazadeh4Robab Teymouri5 PhD, Vice President of Research and Technology, Ministry of Health, Treatment and Medical Education, Tehran, Iran Associate Professor, Vice President of Research and Technology, Ministry of Health, Treatment and Medical Education, Tehran, Iran Professor, Department of Psychiatry, University of Social Welfare and Rehabilitation, Tehran, Iran Associate Professor, Social Welfare Management Research Center, University of Social Welfare and Rehabilitation, Tehran, Iran MD, Department of Internal Medicine, School of Medicine, Iran University of Medical Sciences, Tehran, Iran PhD, Pediatric Neurorehabilitation Research Center, University of Social Welfare and Rehabilitation, Tehran, Iran Background: Currently, coronavirus disease 2019 (COVID-19) pandemic is recognized as a major threat to human public health. Obviously, accurate and in-depth identification of patients’ help-seeking behavior not only explains the process but also is able to identify the related factors, challenges, strengths, and weaknesses, and depicts participants' expectations for optimization and improvement. Methods: This qualitative study was conducted based on content analysis and through individual interviews (in person and by phone) with people with a history of COVID-19 disease until data saturation was reached between June and September 2020 in Tehran, Iran. Findings: In this study, 15 in-depth individual interviews were conducted. Strengths, weaknesses, and strategies to improve the help-seeking behavior were extracted in four levels: individual, family, social, and health system. The most important strengths were self-care (individual level), empathy of family members (family), charitable activities (social), and human resources (health system). The most important weaknesses in these levels included lack of attention to health protocols, lack of requirements for full quarantine, economic problems, and lack of proper monitoring by the health system. Conclusion: The most important and key element to improve the help-seeking behavior is human resources and promoting the individual capabilities in various aspects.http://hsr.mui.ac.ir/article-1-1361-en.pdfstrengthsweaknesseshelp-seeking behaviorcovid-19
spellingShingle Katayoun Falahat
Monir Baradaran-Eftekhari
Arash Mirabzadeh
Ameneh Setareh Forouzan
Zahra Banazadeh
Robab Teymouri
Strengths, Weaknesses, and Strategies in Improving the Help-Seeking Behaviors in COVID-19 Pandemic: An Experience from Iran
تحقیقات نظام سلامت
strengths
weaknesses
help-seeking behavior
covid-19
title Strengths, Weaknesses, and Strategies in Improving the Help-Seeking Behaviors in COVID-19 Pandemic: An Experience from Iran
title_full Strengths, Weaknesses, and Strategies in Improving the Help-Seeking Behaviors in COVID-19 Pandemic: An Experience from Iran
title_fullStr Strengths, Weaknesses, and Strategies in Improving the Help-Seeking Behaviors in COVID-19 Pandemic: An Experience from Iran
title_full_unstemmed Strengths, Weaknesses, and Strategies in Improving the Help-Seeking Behaviors in COVID-19 Pandemic: An Experience from Iran
title_short Strengths, Weaknesses, and Strategies in Improving the Help-Seeking Behaviors in COVID-19 Pandemic: An Experience from Iran
title_sort strengths weaknesses and strategies in improving the help seeking behaviors in covid 19 pandemic an experience from iran
topic strengths
weaknesses
help-seeking behavior
covid-19
url http://hsr.mui.ac.ir/article-1-1361-en.pdf
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