Factors Affecting the Online Hotel Reservation – A Multiple Regression Analysis

Purpose: Now-a-days online hotel reservations find very sensitive part among any activity performed by individuals where we can see that consumers are facing a lot of difficulties and risks in order to confirm their bookings, because with the passage of time it’s been found that the internet usage...

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Main Authors: Sayma Zia, Ayesha Khan, Insiya Abbas, Muhammad Abdullah Idrees
Format: Article
Language:English
Published: CSRC Publishing 2022-03-01
Series:Journal of Business and Social Review in Emerging Economies
Subjects:
Online Access:https://publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/2161
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author Sayma Zia
Ayesha Khan
Insiya Abbas
Muhammad Abdullah Idrees
author_facet Sayma Zia
Ayesha Khan
Insiya Abbas
Muhammad Abdullah Idrees
author_sort Sayma Zia
collection DOAJ
description Purpose: Now-a-days online hotel reservations find very sensitive part among any activity performed by individuals where we can see that consumers are facing a lot of difficulties and risks in order to confirm their bookings, because with the passage of time it’s been found that the internet usage is increased likewise risk factors and fraudulent activities have also been taking place more frequently so that’s why people feel hesitations and confusions in order to confirm their bookings because now-a-days as much internet usage have been increased likewise risk factors and fraudulent activities have also been taking place more frequently so that’s why people feel hesitations and confusions in order to find their hotel reservations done. Design/Methodology/Approach: The purpose of this research study will be a detailed nature creating use of data and information asked from the research instruments. The study adopted two major research approaches, namely qualitative approach and quantitative approach during data collection and presentation. Random sampling is used as a sampling technique. Findings: Overall results indicate that Security Risk, Financial Risk, Trust, and Consumer psychology all are important dimensions of online reservations. All these variables are important for an organization’s functions and increasing efficiency and effectiveness. Implications/Originality/Value: This study can be helpful for all the hospitality industry related organizations who want to measure risk factors for online reservations. Organizations in private sectors and other industries can also be included in further research work. Managers should make sure that they and their subordinates follow the process flows on online sales of their brand, and do not make any exceptions.                                                
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spelling doaj.art-fab141a552014eb1926d42c89ff89e192022-12-21T21:19:11ZengCSRC PublishingJournal of Business and Social Review in Emerging Economies2519-089X2519-03262022-03-018110.26710/jbsee.v8i1.2161Factors Affecting the Online Hotel Reservation – A Multiple Regression AnalysisSayma Zia0Ayesha Khan1Insiya Abbas2Muhammad Abdullah Idrees3Bahria University, Karachi, PakistanBahria University, Karachi, PakistanBahria University, Karachi, PakistanKASB Institute of Technology, Karachi, Pakistan Purpose: Now-a-days online hotel reservations find very sensitive part among any activity performed by individuals where we can see that consumers are facing a lot of difficulties and risks in order to confirm their bookings, because with the passage of time it’s been found that the internet usage is increased likewise risk factors and fraudulent activities have also been taking place more frequently so that’s why people feel hesitations and confusions in order to confirm their bookings because now-a-days as much internet usage have been increased likewise risk factors and fraudulent activities have also been taking place more frequently so that’s why people feel hesitations and confusions in order to find their hotel reservations done. Design/Methodology/Approach: The purpose of this research study will be a detailed nature creating use of data and information asked from the research instruments. The study adopted two major research approaches, namely qualitative approach and quantitative approach during data collection and presentation. Random sampling is used as a sampling technique. Findings: Overall results indicate that Security Risk, Financial Risk, Trust, and Consumer psychology all are important dimensions of online reservations. All these variables are important for an organization’s functions and increasing efficiency and effectiveness. Implications/Originality/Value: This study can be helpful for all the hospitality industry related organizations who want to measure risk factors for online reservations. Organizations in private sectors and other industries can also be included in further research work. Managers should make sure that they and their subordinates follow the process flows on online sales of their brand, and do not make any exceptions.                                                 https://publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/2161Perceived RiskPsychological RiskSecurity RiskFinancial RiskOnline Hotel Reservation
spellingShingle Sayma Zia
Ayesha Khan
Insiya Abbas
Muhammad Abdullah Idrees
Factors Affecting the Online Hotel Reservation – A Multiple Regression Analysis
Journal of Business and Social Review in Emerging Economies
Perceived Risk
Psychological Risk
Security Risk
Financial Risk
Online Hotel Reservation
title Factors Affecting the Online Hotel Reservation – A Multiple Regression Analysis
title_full Factors Affecting the Online Hotel Reservation – A Multiple Regression Analysis
title_fullStr Factors Affecting the Online Hotel Reservation – A Multiple Regression Analysis
title_full_unstemmed Factors Affecting the Online Hotel Reservation – A Multiple Regression Analysis
title_short Factors Affecting the Online Hotel Reservation – A Multiple Regression Analysis
title_sort factors affecting the online hotel reservation a multiple regression analysis
topic Perceived Risk
Psychological Risk
Security Risk
Financial Risk
Online Hotel Reservation
url https://publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/2161
work_keys_str_mv AT saymazia factorsaffectingtheonlinehotelreservationamultipleregressionanalysis
AT ayeshakhan factorsaffectingtheonlinehotelreservationamultipleregressionanalysis
AT insiyaabbas factorsaffectingtheonlinehotelreservationamultipleregressionanalysis
AT muhammadabdullahidrees factorsaffectingtheonlinehotelreservationamultipleregressionanalysis