Challenges, strategies and consequences from the perspective of German nursing home managers during the first wave of the COVID-19 pandemic - a qualitative interview study

Abstract Background The first wave of the COVID-19 pandemic reached Germany between March and May 2020. In order to contain the spread of the virus and particularly protect vulnerable people, the government imposed a lockdown in March 2020. In addition to infection control measures, such as hygiene...

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Main Authors: Marco Sander, Richard Dano, Anja Bieber, Anna Dammermann, Steffen Fleischer, Claudia Dinand, Martin Müller, Ralph Möhler, Kristin Schultes, Sascha Köpke, Martin N. Dichter, on behalf of the HEICO-study group
Format: Article
Language:English
Published: BMC 2023-03-01
Series:BMC Geriatrics
Subjects:
Online Access:https://doi.org/10.1186/s12877-023-03787-4
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author Marco Sander
Richard Dano
Anja Bieber
Anna Dammermann
Steffen Fleischer
Claudia Dinand
Martin Müller
Ralph Möhler
Kristin Schultes
Sascha Köpke
Martin N. Dichter
on behalf of the HEICO-study group
author_facet Marco Sander
Richard Dano
Anja Bieber
Anna Dammermann
Steffen Fleischer
Claudia Dinand
Martin Müller
Ralph Möhler
Kristin Schultes
Sascha Köpke
Martin N. Dichter
on behalf of the HEICO-study group
author_sort Marco Sander
collection DOAJ
description Abstract Background The first wave of the COVID-19 pandemic reached Germany between March and May 2020. In order to contain the spread of the virus and particularly protect vulnerable people, the government imposed a lockdown in March 2020. In addition to infection control measures, such as hygiene and social distancing requirements, a general ban on access to nursing homes for relatives and external service providers was issued. Methods To investigate the challenges and consequences of the enacted infection prevention measures and specific strategies for nursing homes in Germany, a multicentre cross-sectional qualitative interview study with nursing home managers and ward managers was conducted. Recorded audio data were transcribed, analysed using thematic framework analysis and reflected in peer debriefings. Results Seventy-eight interviews with 40 nursing home managers and 38 ward managers from 43 German nursing homes were conducted. At organisational level, the following six themes were identified: Appointing a multi-professional crisis task force, reorganizing the use of building and spatial structures, continuous adaption and implementation of hygiene plans, adapting staff deployment to dynamically changing demands, managing additional communicative demands and relying on and resorting to informal networks. To deal with the pandemic challenges also six themes can be described for the direct care level: Changed routines, taking over non-nursing tasks, increased medical responsibility, increased documentation demands, promoting social participation and increased communication demands. Also various negative consequences were identified (four themes): Psychological stress, negative emotional consequences, permanent feeling of responsibility and increased potential for conflicts. Positive emotional consequences were also reported (two themes): resources for the challenges and positive emotional consequences for home managers and staff. Conclusions The results of the described challenges, strategies and consequences allow recommendations as basis for possible approaches and successful adaptation processes in nursing home care in the future. In particular, there is a need for local networks to act in a coordinated way and a need for quantitative and qualitative support for nurses, such as staff support as well as advanced nursing practice, to cope with the challenges of the pandemic.
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spelling doaj.art-fafa366bae0c4af7a6452e19e6ad532c2023-03-26T11:17:26ZengBMCBMC Geriatrics1471-23182023-03-0123111610.1186/s12877-023-03787-4Challenges, strategies and consequences from the perspective of German nursing home managers during the first wave of the COVID-19 pandemic - a qualitative interview studyMarco Sander0Richard Dano1Anja Bieber2Anna Dammermann3Steffen Fleischer4Claudia Dinand5Martin Müller6Ralph Möhler7Kristin Schultes8Sascha Köpke9Martin N. Dichter10on behalf of the HEICO-study groupInstitute of Nursing Science, University of Cologne, Medical Faculty and University Hospital CologneInstitute of Nursing Science, University of Cologne, Medical Faculty and University Hospital CologneInstitute for Health and Nursing Science, Medical Faculty, Martin Luther University Halle-WittenbergInstitute of Social Medicine and Epidemiology, Nursing Research Unit, University of LübeckInstitute for Health and Nursing Science, Medical Faculty, Martin Luther University Halle-WittenbergDepartment of Nursing Science, Faculty of Health, Witten/Herdecke UniversityFaculty of Applied Health and Social Sciences, Rosenheim Technical University of Applied SciencesInstitute for Health Services Research and Health Economics, Centre for Health and Society, Medical Faculty and University Hospital Düsseldorf, Heinrich-Heine-University DüsseldorfPublic Health Centre, Department Health Sciences, University of Applied ScienceInstitute of Nursing Science, University of Cologne, Medical Faculty and University Hospital CologneInstitute of Nursing Science, University of Cologne, Medical Faculty and University Hospital CologneAbstract Background The first wave of the COVID-19 pandemic reached Germany between March and May 2020. In order to contain the spread of the virus and particularly protect vulnerable people, the government imposed a lockdown in March 2020. In addition to infection control measures, such as hygiene and social distancing requirements, a general ban on access to nursing homes for relatives and external service providers was issued. Methods To investigate the challenges and consequences of the enacted infection prevention measures and specific strategies for nursing homes in Germany, a multicentre cross-sectional qualitative interview study with nursing home managers and ward managers was conducted. Recorded audio data were transcribed, analysed using thematic framework analysis and reflected in peer debriefings. Results Seventy-eight interviews with 40 nursing home managers and 38 ward managers from 43 German nursing homes were conducted. At organisational level, the following six themes were identified: Appointing a multi-professional crisis task force, reorganizing the use of building and spatial structures, continuous adaption and implementation of hygiene plans, adapting staff deployment to dynamically changing demands, managing additional communicative demands and relying on and resorting to informal networks. To deal with the pandemic challenges also six themes can be described for the direct care level: Changed routines, taking over non-nursing tasks, increased medical responsibility, increased documentation demands, promoting social participation and increased communication demands. Also various negative consequences were identified (four themes): Psychological stress, negative emotional consequences, permanent feeling of responsibility and increased potential for conflicts. Positive emotional consequences were also reported (two themes): resources for the challenges and positive emotional consequences for home managers and staff. Conclusions The results of the described challenges, strategies and consequences allow recommendations as basis for possible approaches and successful adaptation processes in nursing home care in the future. In particular, there is a need for local networks to act in a coordinated way and a need for quantitative and qualitative support for nurses, such as staff support as well as advanced nursing practice, to cope with the challenges of the pandemic.https://doi.org/10.1186/s12877-023-03787-4COVID-19Nursing homesQualitative studyChallengesStrategiesConsequences
spellingShingle Marco Sander
Richard Dano
Anja Bieber
Anna Dammermann
Steffen Fleischer
Claudia Dinand
Martin Müller
Ralph Möhler
Kristin Schultes
Sascha Köpke
Martin N. Dichter
on behalf of the HEICO-study group
Challenges, strategies and consequences from the perspective of German nursing home managers during the first wave of the COVID-19 pandemic - a qualitative interview study
BMC Geriatrics
COVID-19
Nursing homes
Qualitative study
Challenges
Strategies
Consequences
title Challenges, strategies and consequences from the perspective of German nursing home managers during the first wave of the COVID-19 pandemic - a qualitative interview study
title_full Challenges, strategies and consequences from the perspective of German nursing home managers during the first wave of the COVID-19 pandemic - a qualitative interview study
title_fullStr Challenges, strategies and consequences from the perspective of German nursing home managers during the first wave of the COVID-19 pandemic - a qualitative interview study
title_full_unstemmed Challenges, strategies and consequences from the perspective of German nursing home managers during the first wave of the COVID-19 pandemic - a qualitative interview study
title_short Challenges, strategies and consequences from the perspective of German nursing home managers during the first wave of the COVID-19 pandemic - a qualitative interview study
title_sort challenges strategies and consequences from the perspective of german nursing home managers during the first wave of the covid 19 pandemic a qualitative interview study
topic COVID-19
Nursing homes
Qualitative study
Challenges
Strategies
Consequences
url https://doi.org/10.1186/s12877-023-03787-4
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