Stakeholders’ Views about the Management of Stable Chronic Conditions in Community Pharmacies

The role of the community pharmacist has evolved to include the provision of more clinical services for patients. Those people who have stable chronic conditions will be managed in community pharmacies. This qualitative study used semi-structured in-depth interviews to understand the potential of pr...

Full description

Bibliographic Details
Main Authors: Mansour M. Alotaibi, Louise Hughes, Jenna L. Bowen, William R. Ford
Format: Article
Language:English
Published: MDPI AG 2022-06-01
Series:Pharmacy
Subjects:
Online Access:https://www.mdpi.com/2226-4787/10/3/59
_version_ 1797483302446170112
author Mansour M. Alotaibi
Louise Hughes
Jenna L. Bowen
William R. Ford
author_facet Mansour M. Alotaibi
Louise Hughes
Jenna L. Bowen
William R. Ford
author_sort Mansour M. Alotaibi
collection DOAJ
description The role of the community pharmacist has evolved to include the provision of more clinical services for patients. Those people who have stable chronic conditions will be managed in community pharmacies. This qualitative study used semi-structured in-depth interviews to understand the potential of providing additional patient-centred care for patients with stable chronic conditions in community pharmacies and identify potential limitations of this approach. Participants were recruited from Welsh Government, Local Health Boards (LHBS), Community Pharmacy Wales (CPW) and the Royal Pharmaceutical Society Wales (RPSW). The interviews were audio-recorded, transcribed verbatim, and analysed thematically. Eight interviews were conducted. The identified themes were as follows: (1) inconsistency and bureaucracy in commissioning pharmacy services; (2) availability of funding and resources; (3) disagreement and uncertainty about the contribution of the community pharmacy sector; (4) continuity of patient medical information and fragmented care; (5) accessibility, capacity and facilities in community pharmacy; (6) pharmacy education and clinical expertise, and (7) patient acceptability. It was clear that the potential benefit of managing stable chronic diseases in community pharmacies was recognised; however, several limitations expressed by stakeholders of pharmacy services need to be considered prior to moving forward.
first_indexed 2024-03-09T22:45:03Z
format Article
id doaj.art-fafd34e4b8eb42d1afba8d480b408a6e
institution Directory Open Access Journal
issn 2226-4787
language English
last_indexed 2024-03-09T22:45:03Z
publishDate 2022-06-01
publisher MDPI AG
record_format Article
series Pharmacy
spelling doaj.art-fafd34e4b8eb42d1afba8d480b408a6e2023-11-23T18:31:52ZengMDPI AGPharmacy2226-47872022-06-011035910.3390/pharmacy10030059Stakeholders’ Views about the Management of Stable Chronic Conditions in Community PharmaciesMansour M. Alotaibi0Louise Hughes1Jenna L. Bowen2William R. Ford3Pharmacy Practice Department, College of Clinical Pharmacy, King Faisal University, Al-Ahsa 31982, Saudi ArabiaSchool of Pharmacy and Pharmaceutical Sciences, Cardiff University, Cardiff CF10 3NB, UKSchool of Pharmacy and Pharmaceutical Sciences, Cardiff University, Cardiff CF10 3NB, UKSchool of Pharmacy and Pharmaceutical Sciences, Cardiff University, Cardiff CF10 3NB, UKThe role of the community pharmacist has evolved to include the provision of more clinical services for patients. Those people who have stable chronic conditions will be managed in community pharmacies. This qualitative study used semi-structured in-depth interviews to understand the potential of providing additional patient-centred care for patients with stable chronic conditions in community pharmacies and identify potential limitations of this approach. Participants were recruited from Welsh Government, Local Health Boards (LHBS), Community Pharmacy Wales (CPW) and the Royal Pharmaceutical Society Wales (RPSW). The interviews were audio-recorded, transcribed verbatim, and analysed thematically. Eight interviews were conducted. The identified themes were as follows: (1) inconsistency and bureaucracy in commissioning pharmacy services; (2) availability of funding and resources; (3) disagreement and uncertainty about the contribution of the community pharmacy sector; (4) continuity of patient medical information and fragmented care; (5) accessibility, capacity and facilities in community pharmacy; (6) pharmacy education and clinical expertise, and (7) patient acceptability. It was clear that the potential benefit of managing stable chronic diseases in community pharmacies was recognised; however, several limitations expressed by stakeholders of pharmacy services need to be considered prior to moving forward.https://www.mdpi.com/2226-4787/10/3/59chronic conditions managementcommunity pharmacycommunity settinglong-term conditions’ managementchronic diseases managementmanaging chronic conditions
spellingShingle Mansour M. Alotaibi
Louise Hughes
Jenna L. Bowen
William R. Ford
Stakeholders’ Views about the Management of Stable Chronic Conditions in Community Pharmacies
Pharmacy
chronic conditions management
community pharmacy
community setting
long-term conditions’ management
chronic diseases management
managing chronic conditions
title Stakeholders’ Views about the Management of Stable Chronic Conditions in Community Pharmacies
title_full Stakeholders’ Views about the Management of Stable Chronic Conditions in Community Pharmacies
title_fullStr Stakeholders’ Views about the Management of Stable Chronic Conditions in Community Pharmacies
title_full_unstemmed Stakeholders’ Views about the Management of Stable Chronic Conditions in Community Pharmacies
title_short Stakeholders’ Views about the Management of Stable Chronic Conditions in Community Pharmacies
title_sort stakeholders views about the management of stable chronic conditions in community pharmacies
topic chronic conditions management
community pharmacy
community setting
long-term conditions’ management
chronic diseases management
managing chronic conditions
url https://www.mdpi.com/2226-4787/10/3/59
work_keys_str_mv AT mansourmalotaibi stakeholdersviewsaboutthemanagementofstablechronicconditionsincommunitypharmacies
AT louisehughes stakeholdersviewsaboutthemanagementofstablechronicconditionsincommunitypharmacies
AT jennalbowen stakeholdersviewsaboutthemanagementofstablechronicconditionsincommunitypharmacies
AT williamrford stakeholdersviewsaboutthemanagementofstablechronicconditionsincommunitypharmacies