Analisis Efektivias Commuter Line Ticket Vending Machine (C-VIM) terhadap Penanganan Antrian Pembelian Tiket di Stasiun Bekasi
PT KCI innovated the newest service, namely the Commuter Line Ticket Vending Machine (C-VIM). This innovation is intended to answer customer complaints about the time spent queuing for tickets at the counter. C-VIM is a machine of PT KCI service innovation with the aim of parsing the queues that occ...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Research Center and Case Clearing House, Sekolah Tinggi Manajemen PPM
2021-07-01
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| Series: | Journal of Management and Business Review |
| Subjects: | |
| Online Access: | https://jmbr.ppm-school.ac.id/index.php/jmbr/article/view/223 |