A Framework for Assessing Digital Maturity in Organizations

For today's businesses, the move to digital transformation and the use of disruptive technologies for survival and growth is inevitable and can create many innovative opportunities for them. In order for organizations to move in this direction and design a roadmap for their digital transformati...

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Main Authors: Mohsene Asadi, Mehdi Shami Zanjani
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2022-12-01
Series:مطالعات مدیریت کسب و کار هوشمند
Subjects:
Online Access:https://ims.atu.ac.ir/article_15514_39d15b81b4d41813558ec2e5a70f32b8.pdf
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author Mohsene Asadi
Mehdi Shami Zanjani
author_facet Mohsene Asadi
Mehdi Shami Zanjani
author_sort Mohsene Asadi
collection DOAJ
description For today's businesses, the move to digital transformation and the use of disruptive technologies for survival and growth is inevitable and can create many innovative opportunities for them. In order for organizations to move in this direction and design a roadmap for their digital transformation, they must first have a comprehensive and holistic understanding of the current digital situation of themselves. Assessing digital maturity can be the first step in developing the roadmap of digital transformation. Since digital transformation is not a one-dimensional issue and involves many dimensions in the organization, so identifying and paying attention to these dimensions can make it easier to plan for the digital transformation of the organization. This is possible with the help of digital maturity models. This study was conducted to provide a framework for assessing digital maturity. The research method used here was a systematic literature review. Dimensions of digital maturity in this framework include "strategy", "governance and leadership", "business model and ecosystem", "culture and skills", "process", "employee experience", "customer experience", "technology", "data" "Innovation" were identified and then 69 indicators related to each dimension were introduced.
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spelling doaj.art-fbab933584604411bd33433c88b803582023-12-19T10:34:54ZfasAllameh Tabataba'i University Pressمطالعات مدیریت کسب و کار هوشمند2821-09642821-08162022-12-011142377010.22054/ims.2023.1551415514A Framework for Assessing Digital Maturity in OrganizationsMohsene Asadi0Mehdi Shami Zanjani1MS of Information Technology Management; Faculty of Management, University of Tehran, Tehran, IranAssociate Professor; Information Technology Management Department; Faculty of Management; University of Tehran; Tehran, IranFor today's businesses, the move to digital transformation and the use of disruptive technologies for survival and growth is inevitable and can create many innovative opportunities for them. In order for organizations to move in this direction and design a roadmap for their digital transformation, they must first have a comprehensive and holistic understanding of the current digital situation of themselves. Assessing digital maturity can be the first step in developing the roadmap of digital transformation. Since digital transformation is not a one-dimensional issue and involves many dimensions in the organization, so identifying and paying attention to these dimensions can make it easier to plan for the digital transformation of the organization. This is possible with the help of digital maturity models. This study was conducted to provide a framework for assessing digital maturity. The research method used here was a systematic literature review. Dimensions of digital maturity in this framework include "strategy", "governance and leadership", "business model and ecosystem", "culture and skills", "process", "employee experience", "customer experience", "technology", "data" "Innovation" were identified and then 69 indicators related to each dimension were introduced.https://ims.atu.ac.ir/article_15514_39d15b81b4d41813558ec2e5a70f32b8.pdfdigital transformationmaturity modeldigital maturitymaturity assessment
spellingShingle Mohsene Asadi
Mehdi Shami Zanjani
A Framework for Assessing Digital Maturity in Organizations
مطالعات مدیریت کسب و کار هوشمند
digital transformation
maturity model
digital maturity
maturity assessment
title A Framework for Assessing Digital Maturity in Organizations
title_full A Framework for Assessing Digital Maturity in Organizations
title_fullStr A Framework for Assessing Digital Maturity in Organizations
title_full_unstemmed A Framework for Assessing Digital Maturity in Organizations
title_short A Framework for Assessing Digital Maturity in Organizations
title_sort framework for assessing digital maturity in organizations
topic digital transformation
maturity model
digital maturity
maturity assessment
url https://ims.atu.ac.ir/article_15514_39d15b81b4d41813558ec2e5a70f32b8.pdf
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