Humanistic care and nurse-patient communication in the nursing clinic (护理门诊人文关怀和护患沟通技巧浅谈)

The nursing outpatient clinic is the crucial part of current medical and healthcare service. In order to improve the overall quality of nursing service provided in the outpatient clinic, efforts should be made to improve the nurses’ awareness of humanistic care their skills of communicating with pat...

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Main Author: LIU Dan (刘丹)
Format: Article
Language:zho
Published: Association of Integrative Nursing 2022-04-01
Series:中西医结合护理
Subjects:
Online Access:http://www.zxyjhhl.hk/thesisDetails#10.55111/j.issn2709-1961.202201060
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author LIU Dan (刘丹)
author_facet LIU Dan (刘丹)
author_sort LIU Dan (刘丹)
collection DOAJ
description The nursing outpatient clinic is the crucial part of current medical and healthcare service. In order to improve the overall quality of nursing service provided in the outpatient clinic, efforts should be made to improve the nurses’ awareness of humanistic care their skills of communicating with patients. This paper briefly discussed the factors influencing the mental status of outpatients and potential reasons of nurse-patient dispute, and summarized the measures of humanistic care and nurse-patient communication, in order to provide reference for the quality improvement of nursing service in the outpatient clinic. (护理门诊是当前医疗卫生服务体系中的重要一环, 为保证护理门诊的整体护理质量, 应进一步提高人文关怀认识, 强化人文关怀措施并保持妥善的护患沟通技巧。本文主要介绍了门诊患者的心理状态和导致护患纠纷的相关因素, 并对目前临床常见的人文关怀和护患沟通技巧进行总结, 以期为进一步提升门诊护理服务质量提供参考。)
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spelling doaj.art-fbc43a48eba04a608ec7eb3dbc66f6e62024-04-20T13:58:29ZzhoAssociation of Integrative Nursing中西医结合护理2709-19612022-04-0184414310.55111/j.issn2709-1961.202201060T202201060Humanistic care and nurse-patient communication in the nursing clinic (护理门诊人文关怀和护患沟通技巧浅谈)LIU Dan (刘丹)0Department of Kidney Surgery, Huguosi Traditional Chinese Medicine Hospital Affiliated to Beijing University of Chinese Medicine, Beijing, 100035 (北京中医药大学附属护国寺中医医院 肾外科, 北京, 100035)The nursing outpatient clinic is the crucial part of current medical and healthcare service. In order to improve the overall quality of nursing service provided in the outpatient clinic, efforts should be made to improve the nurses’ awareness of humanistic care their skills of communicating with patients. This paper briefly discussed the factors influencing the mental status of outpatients and potential reasons of nurse-patient dispute, and summarized the measures of humanistic care and nurse-patient communication, in order to provide reference for the quality improvement of nursing service in the outpatient clinic. (护理门诊是当前医疗卫生服务体系中的重要一环, 为保证护理门诊的整体护理质量, 应进一步提高人文关怀认识, 强化人文关怀措施并保持妥善的护患沟通技巧。本文主要介绍了门诊患者的心理状态和导致护患纠纷的相关因素, 并对目前临床常见的人文关怀和护患沟通技巧进行总结, 以期为进一步提升门诊护理服务质量提供参考。)http://www.zxyjhhl.hk/thesisDetails#10.55111/j.issn2709-1961.202201060nursing outpatient clinicmentalitynurse-patient disputehumanistic carecommunication skills护理门诊心理护患纠纷人文关怀沟通技巧
spellingShingle LIU Dan (刘丹)
Humanistic care and nurse-patient communication in the nursing clinic (护理门诊人文关怀和护患沟通技巧浅谈)
中西医结合护理
nursing outpatient clinic
mentality
nurse-patient dispute
humanistic care
communication skills
护理门诊
心理
护患纠纷
人文关怀
沟通技巧
title Humanistic care and nurse-patient communication in the nursing clinic (护理门诊人文关怀和护患沟通技巧浅谈)
title_full Humanistic care and nurse-patient communication in the nursing clinic (护理门诊人文关怀和护患沟通技巧浅谈)
title_fullStr Humanistic care and nurse-patient communication in the nursing clinic (护理门诊人文关怀和护患沟通技巧浅谈)
title_full_unstemmed Humanistic care and nurse-patient communication in the nursing clinic (护理门诊人文关怀和护患沟通技巧浅谈)
title_short Humanistic care and nurse-patient communication in the nursing clinic (护理门诊人文关怀和护患沟通技巧浅谈)
title_sort humanistic care and nurse patient communication in the nursing clinic 护理门诊人文关怀和护患沟通技巧浅谈
topic nursing outpatient clinic
mentality
nurse-patient dispute
humanistic care
communication skills
护理门诊
心理
护患纠纷
人文关怀
沟通技巧
url http://www.zxyjhhl.hk/thesisDetails#10.55111/j.issn2709-1961.202201060
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