Humanistic care and nurse-patient communication in the nursing clinic (护理门诊人文关怀和护患沟通技巧浅谈)
The nursing outpatient clinic is the crucial part of current medical and healthcare service. In order to improve the overall quality of nursing service provided in the outpatient clinic, efforts should be made to improve the nurses’ awareness of humanistic care their skills of communicating with pat...
Main Author: | |
---|---|
Format: | Article |
Language: | zho |
Published: |
Association of Integrative Nursing
2022-04-01
|
Series: | 中西医结合护理 |
Subjects: | |
Online Access: | http://www.zxyjhhl.hk/thesisDetails#10.55111/j.issn2709-1961.202201060 |
_version_ | 1797200280354291712 |
---|---|
author | LIU Dan (刘丹) |
author_facet | LIU Dan (刘丹) |
author_sort | LIU Dan (刘丹) |
collection | DOAJ |
description | The nursing outpatient clinic is the crucial part of current medical and healthcare service. In order to improve the overall quality of nursing service provided in the outpatient clinic, efforts should be made to improve the nurses’ awareness of humanistic care their skills of communicating with patients. This paper briefly discussed the factors influencing the mental status of outpatients and potential reasons of nurse-patient dispute, and summarized the measures of humanistic care and nurse-patient communication, in order to provide reference for the quality improvement of nursing service in the outpatient clinic. (护理门诊是当前医疗卫生服务体系中的重要一环, 为保证护理门诊的整体护理质量, 应进一步提高人文关怀认识, 强化人文关怀措施并保持妥善的护患沟通技巧。本文主要介绍了门诊患者的心理状态和导致护患纠纷的相关因素, 并对目前临床常见的人文关怀和护患沟通技巧进行总结, 以期为进一步提升门诊护理服务质量提供参考。) |
first_indexed | 2024-03-12T18:03:01Z |
format | Article |
id | doaj.art-fbc43a48eba04a608ec7eb3dbc66f6e6 |
institution | Directory Open Access Journal |
issn | 2709-1961 |
language | zho |
last_indexed | 2024-04-24T07:29:08Z |
publishDate | 2022-04-01 |
publisher | Association of Integrative Nursing |
record_format | Article |
series | 中西医结合护理 |
spelling | doaj.art-fbc43a48eba04a608ec7eb3dbc66f6e62024-04-20T13:58:29ZzhoAssociation of Integrative Nursing中西医结合护理2709-19612022-04-0184414310.55111/j.issn2709-1961.202201060T202201060Humanistic care and nurse-patient communication in the nursing clinic (护理门诊人文关怀和护患沟通技巧浅谈)LIU Dan (刘丹)0Department of Kidney Surgery, Huguosi Traditional Chinese Medicine Hospital Affiliated to Beijing University of Chinese Medicine, Beijing, 100035 (北京中医药大学附属护国寺中医医院 肾外科, 北京, 100035)The nursing outpatient clinic is the crucial part of current medical and healthcare service. In order to improve the overall quality of nursing service provided in the outpatient clinic, efforts should be made to improve the nurses’ awareness of humanistic care their skills of communicating with patients. This paper briefly discussed the factors influencing the mental status of outpatients and potential reasons of nurse-patient dispute, and summarized the measures of humanistic care and nurse-patient communication, in order to provide reference for the quality improvement of nursing service in the outpatient clinic. (护理门诊是当前医疗卫生服务体系中的重要一环, 为保证护理门诊的整体护理质量, 应进一步提高人文关怀认识, 强化人文关怀措施并保持妥善的护患沟通技巧。本文主要介绍了门诊患者的心理状态和导致护患纠纷的相关因素, 并对目前临床常见的人文关怀和护患沟通技巧进行总结, 以期为进一步提升门诊护理服务质量提供参考。)http://www.zxyjhhl.hk/thesisDetails#10.55111/j.issn2709-1961.202201060nursing outpatient clinicmentalitynurse-patient disputehumanistic carecommunication skills护理门诊心理护患纠纷人文关怀沟通技巧 |
spellingShingle | LIU Dan (刘丹) Humanistic care and nurse-patient communication in the nursing clinic (护理门诊人文关怀和护患沟通技巧浅谈) 中西医结合护理 nursing outpatient clinic mentality nurse-patient dispute humanistic care communication skills 护理门诊 心理 护患纠纷 人文关怀 沟通技巧 |
title | Humanistic care and nurse-patient communication in the nursing clinic (护理门诊人文关怀和护患沟通技巧浅谈) |
title_full | Humanistic care and nurse-patient communication in the nursing clinic (护理门诊人文关怀和护患沟通技巧浅谈) |
title_fullStr | Humanistic care and nurse-patient communication in the nursing clinic (护理门诊人文关怀和护患沟通技巧浅谈) |
title_full_unstemmed | Humanistic care and nurse-patient communication in the nursing clinic (护理门诊人文关怀和护患沟通技巧浅谈) |
title_short | Humanistic care and nurse-patient communication in the nursing clinic (护理门诊人文关怀和护患沟通技巧浅谈) |
title_sort | humanistic care and nurse patient communication in the nursing clinic 护理门诊人文关怀和护患沟通技巧浅谈 |
topic | nursing outpatient clinic mentality nurse-patient dispute humanistic care communication skills 护理门诊 心理 护患纠纷 人文关怀 沟通技巧 |
url | http://www.zxyjhhl.hk/thesisDetails#10.55111/j.issn2709-1961.202201060 |
work_keys_str_mv | AT liudanliúdān humanisticcareandnursepatientcommunicationinthenursingclinichùlǐménzhěnrénwénguānhuáihéhùhuàngōutōngjìqiǎoqiǎntán |