Modeling the Mediating Role of Patient Safety Culture in Interplay of Total Quality Management, Organizational Learning, and Organizational Image in Health Services Sector
Background and Objective: A patient’s mental image of quality of health services can greatly form his/her overall judgment of the organizations providing these services. This study aims to analyze the effects of organizational learning and total quality management on the organizational image through...
| Main Authors: | , , |
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| Format: | Article |
| Language: | fas |
| Published: |
Shahid Sattari Aeronautical University
2019-05-01
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| Series: | مطالعات منابع انسانی |
| Subjects: | |
| Online Access: | http://www.jhrs.ir/article_100283_2bb7f882eb0c28c7b066185df8d15b6b.pdf |