Patient satisfaction with treatment for alcohol use disorders: comparing patients with and without severe mental health symptoms

Stacey L McCallum,1 Jane M Andrews,2,3 Matthew D Gaughwin,3,4 Deborah A Turnbull,1 Antonina A Mikocka-Walus5 1School of Psychology, Faculty of Health Sciences, University of Adelaide, 2Department of Gastroenterology and Hepatology, Royal Adelaide Hospital, 3School of Public Health, University of Ad...

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Main Authors: McCallum SL, Andrews JM, Gaughwin MD, Turnbull DA, Mikocka-Walus AA
Format: Article
Language:English
Published: Dove Medical Press 2016-08-01
Series:Patient Preference and Adherence
Subjects:
Online Access:https://www.dovepress.com/patient-satisfaction-with-treatment-for-alcohol-use-disorders-comparin-peer-reviewed-article-PPA
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author McCallum SL
Andrews JM
Gaughwin MD
Turnbull DA
Mikocka-Walus AA
author_facet McCallum SL
Andrews JM
Gaughwin MD
Turnbull DA
Mikocka-Walus AA
author_sort McCallum SL
collection DOAJ
description Stacey L McCallum,1 Jane M Andrews,2,3 Matthew D Gaughwin,3,4 Deborah A Turnbull,1 Antonina A Mikocka-Walus5 1School of Psychology, Faculty of Health Sciences, University of Adelaide, 2Department of Gastroenterology and Hepatology, Royal Adelaide Hospital, 3School of Public Health, University of Adelaide, 4Drug and Alcohol Consultation Liaison Service, Royal Adelaide Hospital, Adelaide, SA, Australia; 5Department of Health Sciences, University of York, Heslington, UK Background: Previous studies suggest patients with co-occurring alcohol use disorders (AUDs) and severe mental health symptoms (SMHS) are less satisfied with standard AUD treatment when compared to patients with an AUD alone. This study compared patient satisfaction with standard AUD treatment among patients with and without SMHS and explored how standard treatment might be improved to better address the needs of these patients. Methods: Eighty-nine patients receiving treatment for an AUD either at an inpatient hospital, outpatient clinic, inpatient detoxification, or residential/therapeutic community services were surveyed. Patient satisfaction with treatment was assessed using the Treatment Perception Questionnaire (range: 0–40). Patients were stratified according to their score on the Depression Anxiety Stress Scale. Forty patients scored in the extremely severe range of depression (score >14) and/or anxiety (score >10) (indicating SMHS) and 49 patients did not. An inductive content analysis was also conducted on qualitative data relating to areas of service improvement. Results: Patients with SMHS were found to be equally satisfied with treatment (mean =25.10, standard deviation =8.12) as patients with an AUD alone (mean =25.43, standard deviation =6.91). Analysis revealed that being an inpatient in hospital was associated with reduced treatment satisfaction. Patients with SMHS were found to be significantly less satisfied with staffs’ understanding of the type of help they wanted in treatment, when compared to patients with AUDs alone. Five areas for service improvement were identified, including staff qualities, informed care, treatment access and continuity, issues relating to inpatient stay, and addressing patients’ mental health needs. Conclusion: While findings suggest that AUD treatment services adequately meet the needs of patients with SMHS in treatment, patients with SMHS do feel that staff lack understanding of their treatment needs. Findings have important implications as to how current health care practice might be improved according to the patient’s perspective of care. Keywords: MeSH, alcohol use disorder, treatment, mental disorder, comorbidity, patient satisfaction
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spelling doaj.art-fbfa43163df34b088875a109a21df7f42022-12-21T18:12:48ZengDove Medical PressPatient Preference and Adherence1177-889X2016-08-012016Issue 11489150028278Patient satisfaction with treatment for alcohol use disorders: comparing patients with and without severe mental health symptomsMcCallum SLAndrews JMGaughwin MDTurnbull DAMikocka-Walus AAStacey L McCallum,1 Jane M Andrews,2,3 Matthew D Gaughwin,3,4 Deborah A Turnbull,1 Antonina A Mikocka-Walus5 1School of Psychology, Faculty of Health Sciences, University of Adelaide, 2Department of Gastroenterology and Hepatology, Royal Adelaide Hospital, 3School of Public Health, University of Adelaide, 4Drug and Alcohol Consultation Liaison Service, Royal Adelaide Hospital, Adelaide, SA, Australia; 5Department of Health Sciences, University of York, Heslington, UK Background: Previous studies suggest patients with co-occurring alcohol use disorders (AUDs) and severe mental health symptoms (SMHS) are less satisfied with standard AUD treatment when compared to patients with an AUD alone. This study compared patient satisfaction with standard AUD treatment among patients with and without SMHS and explored how standard treatment might be improved to better address the needs of these patients. Methods: Eighty-nine patients receiving treatment for an AUD either at an inpatient hospital, outpatient clinic, inpatient detoxification, or residential/therapeutic community services were surveyed. Patient satisfaction with treatment was assessed using the Treatment Perception Questionnaire (range: 0–40). Patients were stratified according to their score on the Depression Anxiety Stress Scale. Forty patients scored in the extremely severe range of depression (score >14) and/or anxiety (score >10) (indicating SMHS) and 49 patients did not. An inductive content analysis was also conducted on qualitative data relating to areas of service improvement. Results: Patients with SMHS were found to be equally satisfied with treatment (mean =25.10, standard deviation =8.12) as patients with an AUD alone (mean =25.43, standard deviation =6.91). Analysis revealed that being an inpatient in hospital was associated with reduced treatment satisfaction. Patients with SMHS were found to be significantly less satisfied with staffs’ understanding of the type of help they wanted in treatment, when compared to patients with AUDs alone. Five areas for service improvement were identified, including staff qualities, informed care, treatment access and continuity, issues relating to inpatient stay, and addressing patients’ mental health needs. Conclusion: While findings suggest that AUD treatment services adequately meet the needs of patients with SMHS in treatment, patients with SMHS do feel that staff lack understanding of their treatment needs. Findings have important implications as to how current health care practice might be improved according to the patient’s perspective of care. Keywords: MeSH, alcohol use disorder, treatment, mental disorder, comorbidity, patient satisfactionhttps://www.dovepress.com/patient-satisfaction-with-treatment-for-alcohol-use-disorders-comparin-peer-reviewed-article-PPAAlcohol use disordertreatmentmental disordercomorbiditypatient satisfaction
spellingShingle McCallum SL
Andrews JM
Gaughwin MD
Turnbull DA
Mikocka-Walus AA
Patient satisfaction with treatment for alcohol use disorders: comparing patients with and without severe mental health symptoms
Patient Preference and Adherence
Alcohol use disorder
treatment
mental disorder
comorbidity
patient satisfaction
title Patient satisfaction with treatment for alcohol use disorders: comparing patients with and without severe mental health symptoms
title_full Patient satisfaction with treatment for alcohol use disorders: comparing patients with and without severe mental health symptoms
title_fullStr Patient satisfaction with treatment for alcohol use disorders: comparing patients with and without severe mental health symptoms
title_full_unstemmed Patient satisfaction with treatment for alcohol use disorders: comparing patients with and without severe mental health symptoms
title_short Patient satisfaction with treatment for alcohol use disorders: comparing patients with and without severe mental health symptoms
title_sort patient satisfaction with treatment for alcohol use disorders comparing patients with and without severe mental health symptoms
topic Alcohol use disorder
treatment
mental disorder
comorbidity
patient satisfaction
url https://www.dovepress.com/patient-satisfaction-with-treatment-for-alcohol-use-disorders-comparin-peer-reviewed-article-PPA
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